--- description: Zoho Assist : qu'en pensent les utilisateurs ? Lisez les avis sur Zoho Assist, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist - Prix, tarif, abonnement et avis | GetApp Belgique 2026 --- Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/292/it-service-management-itsm/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://fr.getapp.be/software/9913/zoho-assist Page : 1/60\ Suivant: [Page suivante](https://fr.getapp.be/software/9913/zoho-assist?page=2) > Offre une prise en charge rapide des clients distants grâce à des sessions d'assistance à distance surveillée sur le web et la gestion des ordinateurs distants sans effort via un accès distant sans surveillance. > > Conclusion : 1476 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1476 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **À partir de**: 480,00 DOP - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Prix**: Essai gratuit de 15 jours, plans d'assistance à distance et d'accès sans surveillance - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, bulgare, chinois, coréen, espagnol, français, italien, japonais, néerlandais, portugais, suédois - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à distance et surveillance - Alertes/Notifications - Annotations - Assistance à distance - Audio/Vidéo HD - Authentification - Capture d'écran - Chat en temps réel - Chat et messagerie - Chat vidéo - Communication multicanal - Comptes d'utilisateur multiples - Conférences - Conférences vidéo - Contrôles/Permissions d'accès - Desktop/Browser Sharing ## Intégrations (17 au total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils ITSM](https://fr.getapp.be/directory/292/it-service-management-itsm/software) ## Catégories connexes - [Outils ITSM](https://fr.getapp.be/directory/292/it-service-management-itsm/software) - [Logiciels de prise en main à distance](https://fr.getapp.be/directory/563/remote-support/software) - [Logiciels d'infogérance](https://fr.getapp.be/directory/645/managed-service-providers-msp/software) - [Outils de télétravail](https://fr.getapp.be/directory/1699/remote-work/software) - [Logiciels de bureau à distance](https://fr.getapp.be/directory/1731/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://fr.getapp.be/software/90948/teamviewer) — 4.6/5 (11636 reviews) 2. [Slack](https://fr.getapp.be/software/91563/slack) — 4.7/5 (24185 reviews) 3. [AnyDesk](https://fr.getapp.be/software/120039/anydesk) — 4.6/5 (1795 reviews) 4. [Supremo Remote Desktop](https://fr.getapp.be/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [ISL Light](https://fr.getapp.be/software/114883/isl-light) — 4.7/5 (779 reviews) ## Avis ### "Reliable, affordable remote support that just works" — 5.0/5 > **Miki** | *2 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Zoho Assist is incredibly easy to deploy and use. Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks. The pricing is very reasonable compared to competitors like TeamViewer or LogMeIn, and there's no nagging about commercial use. File transfer, multi-monitor navigation, and remote reboot/reconnect all work smoothly. It's also browser-based, so technicians don't need to install a heavy client to start a session. > > **Inconvénients**: Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version. Some advanced settings are buried in menus and take a bit of digging to find. Reporting and session logs could be more detailed for admins managing a larger fleet of devices. > > Overall, Zoho Assist has been a dependable, cost-effective remote support solution. We use it to manage and support computers across multiple locations, and it's made day-to-day IT support much simpler — quick unattended access, easy ad-hoc sessions for end users, and minimal setup friction. It does exactly what we need without unnecessary complexity or inflated pricing. I'd recommend it to any small or mid-sized business that needs reliable remote access. ----- ### "Trial Extension Request" — 5.0/5 > **Utilisateur vérifié** | *16 juillet 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked is that it's a solution for both attended and unattended remote support. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. > > **Inconvénients**: So far, it meets all my expectations. For this reason, I request an extension of the trial version, please. > > Overall, Zoho Assist provides attended and unattended remote support, which is quite important for my company: chat, video, and calls. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. ----- ### "Remote Access Connection Issues" — 1.0/5 > **Adrian** | *23 juin 2026* | Informatique et sécurité réseau | Taux de recommandation : 2.0/10 > > **Avantages**: Faster connection speed when connected. Lesser latency in comparison to team viewer and any desk platforms. > > **Inconvénients**: Long process setting up a remote session with a client. From the downloading remote access file to authentication, is very long. ----- ### "Great product overall" — 5.0/5 > **Paul** | *14 avril 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Fast connectivity. Easy to use portal. Good for grouping and managing clients. Cross platform support. Price beats most others without losing features > > **Inconvénients**: Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail > > Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works. ----- ### "My review of zoho crm and assist" — 5.0/5 > **Utilisateur vérifié** | *9 juillet 2026* | Ressources humaines | Taux de recommandation : 10.0/10 > > **Avantages**: It so sophisticated and tailored to business need that u feel like u lost so many productive hours figuring out and it so easy just like abc made by zoho, i would blindly recomend it to anyone with my personal gurantee attached,it so easy to use and so cheap,u can talk to \[sensitive content hidden\] if u dont like to to read faq and details,it will connect u to product specilist the moment u ask for, remote access feature of it is miracle specially power on when power cuts hapen and u are far away,if u have any bug and other issue u can address it right away,connection issue can happen any time and its so helpful in that time as well, > > **Inconvénients**: honestly i may be amrature to zoho assist but i could not find a single con.till now once i find out after further use i will post it here. > > Miracle for me,awaysome go get it , any where in the world if u r discovering it for first time u have hit a little silver mine . ----- Page : 1/60\ Suivant: [Page suivante](https://fr.getapp.be/software/9913/zoho-assist?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.be/software/9913/zoho-assist) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées