Verizon Connect

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

This software has revolutionised our last mile deliveries, it gives our team internally and our customers real time tracking of our vehicles and their orders.

No current API outputs available for certain functions that should be available for software of this calibre.

Being able to track where trucks and equipment is has been helpful.

Customer Service is a big disappointment, when you go to get something fixed, you have to jump through all these hoops, which eventually gets you nowhere. I have tried to reach out and express my frustrations with this company with little to no feedback.

The gps gives updates of where each car and truck is at and for how long.

Its a little hard to setup but with the amount of vehicles we had once we got it for the first couple it became easier.