
When I Work
En savoir plus sur When I Work
Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.
When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.
Options de tarification dès :
2,50 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à When I Work
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Australie, Canada, Allemagne, Royaume-Uni, Irlande , Pays-Bas, Nouvelle-Zélande, Singapour, États-Unis, Afrique du Sud et 5 autres
Langues
anglais
Options de tarification dès :
2,50 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à When I Work
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Fonctionnalités
Nombre total de fonctionnalités pour When I Work : 111
Alternatives
7shifts

Gingr

Microsoft Excel

Schedulefly

Avis
Vous avez déjà When I Work ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité: Génie mécanique ou industriel
- Taille de l'entreprise: 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Could not preform my job with out When I Work
Publié le 13/10/2017
I work on small and large project. When I work helps to project how long man power will be tied up...
I work on small and large project. When I work helps to project how long man power will be tied up on large project, which helps forecasting, cost of labor, project schedule, when we can schedule the next project. On small projects is makes a clear line of communication between the project manager and the field personal, so that everyone is on the same page when it comes to scheduling.
Avantages
Create's a standard line of communication between management and field personnel. Also helps the field personal to be prepared for their next task.
Inconvénients
I work on the road a lot. The program is much easier to schedule personal from the desktop than it is from using the app on a device. Although it does not affect me all the time, it would be nice to see an interface on the device that was more similar to the one on the desk top. At least just for scheduling.
Réponse de When I Work
Hey Bob!
Thanks for writing us a review! I am so glad to hear that When I Work makes communicating with your team easier and helps you be prepared for things that come up throughout the day!
Thank you for the feedback as well in regards to the interface on our app. I would agree - working on a desktop is much easier when building the schedule. Hopefully we can make improvements to our app to aid in making the schedule build easier.
Have a wonderful day. :)
- Secteur d'activité: Production alimentaire
- Taille de l'entreprise: 501-1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
When I work
Publié le 22/04/2022
I loved the when i work app very much. I was able to look at my shifts as well as change and drop...
I loved the when i work app very much. I was able to look at my shifts as well as change and drop shifts, There is also the ability to chat with other employees about changing or swapping shifts.
Avantages
When I work is a great app as far as employee scheduling and shift changes. The app has sooo many great features available and it is very affordable.
Inconvénients
there were a few glitches with the software on ocassion when trying to pick up a dropped shift if you are already scheduled.
Alternatives envisagées
ADP Workforce NowPourquoi passer à When I Work
I heard from other stores that have used the software as well as reading reviews online.Réponse de When I Work
Hi Krissy,
Thanks so much for taking the time to share this feedback with us!
We're happy to know that you're enjoying the app and features available, like easily having access to view your schedule, and being able to drop and swap shifts! Our users are the reason we do what we do.
Please let us know if any questions come up, we're always happy to help.
Warmly,
Chelo
- Secteur d'activité: Mode et vêtements
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Deceptive & misleading pricing practices, little integration, but certainly quite slick.
Publié le 04/04/2017
Avantages
Looks slick, appears to offer a lot (which it does, at a cost, see below...)
Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.
Inconvénients
1. Pricing Practices
The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.
Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...
...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.
And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.
But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.
I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.
2. App Reliability
Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.
3. Limited Integrations
A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.
The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.
Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.
So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.
And that, really, is sad.
The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.
Réponse de When I Work, Inc.
Hi there,
Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.
As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.
We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.
Have a nice day,
Customer Success @ When I Work
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 1 001-5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great for scheduling
Publié le 18/11/2022
Great tool for workplace communication. You have everything all in one place for employees to...
Great tool for workplace communication. You have everything all in one place for employees to access easily.
Avantages
This software makes it so easy to request time off, swap shifts, communicate with coworkers, and plan out what days you’d prefer to work. I’d highly recommend this to anyone who has shift workers. The app is also quick to learn.
Inconvénients
One big drawback is that even though I had notifications enabled, I missed a lot of notifications because they did not send for some reason. This made it a little more stressful when I was trying to get a shift covered or had an emergency because I would have to constantly check the app for missed notifications.
Réponse de When I Work
Hello there,
Sarah here with the Customer Care team. Thank you for this thorough and honest review.
Regarding any issues you're experiencing with notifications, I recommend making sure all notifications are enabled in the When I Work app. Phones can also sometimes be built with battery optimization already turned on. Battery optimization can limit push notifications to save battery life, so it may be helpful to disable optimization for the When I Work app.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ if you need any further assistance with this or anything else.
Thank you again for taking the time to review the app.
My best,
Sarah
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 51-200 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Great software for smaller conpany
Publié le 15/03/2022
I would’ve chosen this app over its competition, if the cost was more competitive. It’s easy to...
I would’ve chosen this app over its competition, if the cost was more competitive. It’s easy to use, it’s intuitive, they focus on their core product which is online scheduling.
Avantages
This is a very straight forward software that focuses on online scheduling. It’s very easy to use. It’s very responsive, and fast. IM feature is very good. Great for communication between staff.
Inconvénients
The cost is quite expensive, as it’s calculated based on number of active employee per month vs a flat fee, so the bigger the company, the more it costs. We have almost 150 employees in total, so it was not the best option for us to use.
Pourquoi choisir When I Work
Excel was too basic and I had staff tell me they “did not receive their scheudule” or fail to check their email.Logiciel antérieur
Microsoft ExcelPourquoi passer à When I Work
I end up going with 7shifts because it was an overall superior product, and has better value.Réponse de When I Work
Hi there,
Thank you for taking the time to leave this review and share your feedback with us.
We're happy to hear that you were finding the app easy to use and navigate! We strive to provide the very best value through continued product enhancements and outstanding service.
I'm sorry to hear that When I Work did not best meet your business needs. Should your needs change in the future, we'll be happy to help!
Warmly,
Chelo
When I Work - FAQ
Voici quelques-unes des questions fréquentes sur When I Work.Q. Quels sont les types de licence disponibles pour When I Work ?
Types de licences disponibles pour When I Work :
- À partir de: 2,50 $US/mois
- Type de licence: Abonnement
- Essai gratuit: Disponible
Q. Qui utilise When I Work ?
Utilisateurs habituels du logiciel When I Work :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues When I Work est-il disponible ?
Langues dans lesquelles When I Work est disponible :
anglais
Q. When I Work prend-il en charge les appareils mobiles ?
Appareils pris en charge par When I Work :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications When I Work peut-il s'intégrer ?
Applications s'intégrant à When I Work :
321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier
Q. Quelles sont les ressources d'aide disponibles pour When I Work ?
Ressources d'aide disponibles pour When I Work :
Service client/e-mail, FAQ/forums, Base de connaissances, Chat
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