--- description: Convoso : qu'en pensent les utilisateurs ? Lisez les avis sur Convoso, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso - Prix, tarif, abonnement et avis | GetApp Belgique 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://fr.getapp.be/software/8280/cloud-predictive-dialer Page : 1/17\ Suivant: [Page suivante](https://fr.getapp.be/software/8280/cloud-predictive-dialer?page=2) > Convoso est un des logiciels de numérotation les plus populaires pour les centres d'appels de génération de leads sortants. Cette solution omnicanale résout les plus grandes frustrations que rencontrent les call centers avec leur numéroteur. Les clients rapportent une augmentation spectaculaire des taux de contacts allant jusqu'à 300 %, ce qui permet d'augmenter le nombre de conversions et d'améliorer considérablement le retour sur investissement. > > Conclusion : 395 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 395 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Convoso - **Pays**: Woodland Hills, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **À partir de**: 90,00 $US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Inde, Pakistan, Philippines, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Automate d'appel - Automatic Outbound Dialer - Base de données de clients - Base de données de contacts - CRM - CTI (couplage téléphonie informatique) - Call Whispering - Campagnes multiples - Centre d'appel mixte - Centre d'appels entrants - Centre d'appels sortants - Champs personnalisables - Communication multicanal - Conformité FCC - Conformité FTC - Connexion VoIP - Contrôles/Permissions d'accès - Distribution automatique des appels ## Intégrations (14 au total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de VoIP](https://fr.getapp.be/directory/107/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://fr.getapp.be/directory/107/voip/software) - [Logiciels pour call center](https://fr.getapp.be/directory/275/call-center/software) - [Logiciels de téléphonie](https://fr.getapp.be/directory/294/telephony/software) - [Logiciels de SFA (Sales Force Automation)](https://fr.getapp.be/directory/338/sales-force-automation/software) - [Logiciels de contact client](https://fr.getapp.be/directory/593/contact-center/software) ## Alternatives 1. [Ringover](https://fr.getapp.be/software/117547/ringover) — 4.7/5 (884 reviews) 2. [DialedIn CCaaS](https://fr.getapp.be/software/104279/chasedata) — 4.8/5 (325 reviews) 3. [LiveAgent](https://fr.getapp.be/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Readymode](https://fr.getapp.be/software/107701/xencall) — 4.6/5 (143 reviews) 5. [Zendesk Suite](https://fr.getapp.be/software/9448/zendesk) — 4.4/5 (4087 reviews) ## Avis ### "13Ten Convoso" — 5.0/5 > **Yogan** | *17 octobre 2023* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Product is very user friendly and the reporting makes everything all that much more easier to manage productivity. > > **Inconvénients**: The only dialler I have used that has no cons. > > Product has helped tremendously to increase productivity and help our campaign and business grow with the amazing features that comes equipped with the product. ----- ### "Convoso is great and likely a top 3 contender." — 4.0/5 > **Eli** | *20 janvier 2025* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: The settings are very intuitive. I found that with a little testing or contacting their support department we could achieve whatever outcome we were looking for. > > **Inconvénients**: I think although the setting options are great and allow deep customization for your desired function, some of them are not very self explanatory and could use improvement, or more informed customer support team when asking about them. > > Overall, Convoso is reliable and has great functionality. For the purpose of our company Convoso does support our requirements and is constantly changing to try and provide a better customer experience. ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *8 septembre 2025* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Inconvénients**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Convoso is the Best. Most Expensive. Most Comprehensive." — 5.0/5 > **Cory** | *15 janvier 2025* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Convoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way. > > **Inconvénients**: Convoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Dont believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number. > > Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best? ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31 juillet 2025* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Inconvénients**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Page : 1/17\ Suivant: [Page suivante](https://fr.getapp.be/software/8280/cloud-predictive-dialer?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.be/software/8280/cloud-predictive-dialer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées