Mailchimp

Mailchimp

Solution de gestion de campagnes d'email marketing

4.5/5 (12334 avis)

Mailchimp - Présentation

Description du logiciel Mailchimp

MailChimp est une solution en ligne de gestion de vos campagnes d'e-mail marketing. Avec MailChimp, vous pouvez notamment créer et envoyer des newsletters à vos clients, gérer vos listes d'abonnés, et suivre les performances de vos campagnes.

Avec son interface intuitive, MailChimp vous assiste dans la création d'e-mails enrichis et dans l'analyse de leur performance. Automatisez vos campagnes selon le comportement de vos abonnés pour gagner en efficacité.

Egalement disponible en application mobile, MailChimp vous permet d'envoyer, de coordonner et de suivre toutes vos campagnes où que vous soyez. Enfin, vous pouvez intégrer MailChimp avec des centaines d'applications et de services comme Salesforce, Eventbrite, Google, Twitter, Facebook, Shopify et SurveyMonkey pour synchroniser et importer vos données (API disponible).

Mailchimp - Présentation

Prix

À partir de
10,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

MailChimp est gratuit dans sa version "Entrepreneur" (jusqu'à 2000 abonnés et 12000 e-mails / mois).

Formules en paiement mensuel ou par achat de crédits :

De 0 à 500 abonnés et e-mails illimités : $10 / mois
De 501 à 1000 abonnés et e-mails illimités : $15 / mois
De 1001 à 1500 abonnés et e-mail illimités : $20 / mois
De 1501 à 2000 abonnés et e-mails illimités : $25 / mois

Tarifs spéciaux pour les gros volumes.


Mailchimp - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
anglais, espagnol

Captures d'écran

Capture d'écran pour Mailchimp : Monitor click performance with reports on average open and click rates
Capture d'écran pour Mailchimp : Monitor click performance with reports on average open and click rates Capture d'écran pour Mailchimp : Use email templates and widgets to create fully customized emails Capture d'écran pour Mailchimp : Automate business processes including follow-ups, email notifications, order confirmations and more Capture d'écran pour Mailchimp : Track performance with reports and summaries on any device Capture d'écran pour Mailchimp : Create advertising campaigns to target specific user segments and choose custom settings Capture d'écran pour Mailchimp : Track the success of e-commerce campaigns and understand where revenue is coming from Capture d'écran pour Mailchimp : Create segmented subscriber lists to target with campaigns

Mailchimp - Avis

Mailchimp - Avis

Note globale
4.5
/
5 12334 avis
Excellent
7242

Très bien
4050

Moyen
852

Médiocre
128

Mauvais
62

Rapport qualité-prix
4.4
Fonctionnalités
4.4
Simplicité d'utilisation
4.4
Support client
4.2
92% des utilisateurs recommandent cette application
Nate S.

Mailchimp is the end all be all...

Mailchimp has allowed me to not only grow both my business' engaged clientele base, but also fans of my music and label! It's also allowed me to provide campaigns and reporting for my clients that are easy to understand and digest. With just social, it can be hard to cut through the saturation, but with email marketing, you're going directly to your Interested audience and able to create incentive for them to not only continue to engage, but to share with others. It's been truly amazing.


Traduire avec Google Translate
Jeremiah P.

My Go-to for email marketing

Mailchimp has been my go-to for 5+ years and I see no reason to change that now. It's simple, easy-to-use, and affordable.

I also care about who I work with. From what I can see as an outsider looking in, they have a great company culture. I once found a mistake in their API documentation and they sent me a free t-shirt! Most companies aren't willing to spend money just to say thanks, and I think that says something about the culture and character of the company.


Traduire avec Google Translate
Utilisateur vérifié

My Absolute Favorite EMSP

I have had an overall GREAT experience with MailChimp. As with any product there will be things that come up, but I have never had a problem with getting them resolved easily and timely with their Customer Service options whether it be through Chat or Email. One of the most significant qualities I have noticed about MailChimp's customer service over all the other EMSP's I've worked with is that THEY WILL ADMIT WHEN SOMETHING IS THEIR FAULT! It is unheard of with these types of companies but they do it, and I have gained so much respect for them as a company because of that.


Traduire avec Google Translate
Kenyon C.

Don't Sleep on the Monkey, its Bananas!!!

We are able to reach more customers with less legwork

We were also able to change how people view our company as a whole. Mail chimp makes our 5 to 10 person group seem like and Army.


Traduire avec Google Translate
Dayley S.

A safe option

I have never had any problems with MailChimp. Its been quite easy to setup with minimal steps required. I did have to contact the customer service team on one occasion and they replied promptly and direct to the point with a solution. So my experience with both the software and their team have been great.


Traduire avec Google Translate
Nate S.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 501-1 000 employés
Traduire avec Google Translate

Mailchimp is the end all be all...

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 05/12/2019
Provenance de l'avis : Capterra

Mailchimp has allowed me to not only grow both my business' engaged clientele base, but also fans of my music and label! It's also allowed me to provide campaigns and reporting for my clients that are easy to understand and digest. With just social, it can be hard to cut through the saturation, but with email marketing, you're going directly to your Interested audience and able to create incentive for them to not only continue to engage, but to share with others. It's been truly amazing.

Avantages

The ease of use is off the charts. Aside from that, their pre-fab templates help you get you to market quickly, amazing analytics, integrations and flexibility, and incredible resources to help you learn and become an ESP pro. They make it easy to grow your audience with pop-up forms that can be integrated on your website, or separately, and make it a good point to stick to industry regulations. They're the most robust ESP on the market, and you shouldn't use anything else. Plus, their branding is just fun, and every now and then, they'll do something special for their customers (i.e. free socks and swag).

Inconvénients

There's nothing I dislike about Mailchimp. So long as they continue to grow the integrations and capacity to link with outside vendors and applications, they'll continue to rule the market.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jeremiah P.
Secteur d'activité: Mode et vêtements
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

My Go-to for email marketing

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 24/01/2020
Provenance de l'avis : Capterra

Mailchimp has been my go-to for 5+ years and I see no reason to change that now. It's simple, easy-to-use, and affordable.

I also care about who I work with. From what I can see as an outsider looking in, they have a great company culture. I once found a mistake in their API documentation and they sent me a free t-shirt! Most companies aren't willing to spend money just to say thanks, and I think that says something about the culture and character of the company.

Avantages

Easy to setup: I've used Mailchimp in the launch of dozens of brands and digital products. Mailchimp is so easy to setup; I can literally have an account up and running, collecting email addresses within 20 minutes.

Great free option: One of my favorite things about Mailchimp is the fact that you get up to 2,000 contacts for free. Having that as an option (particularly for new businesses) is absolutely critical in making sure you can measure ROI from the platform before you start investing a lot of money.

Easy to use: Mailchimp's forms, email templates, list management, etc. is all so simple. In the rare case you can't do something you want via the Mailchimp admin, it can probably be done via the API. Mailchimp has also done an exceptional job of integrating with 3rd party platforms to make sure you can easily maximize your email collection.

More than just email marketing: In the last few years Mailchimp has started offering additional features outside of email campaigns, like Facebook ads and card mailing services. I personally don't think they're as good as Mailchimp's email service, but I am sure they'll improve over time.

Inconvénients

In the last couple of years Mailchimp has made some changes to their pricing structure that I don't particularly love:

1) Pay as you go features have become more limited compared to their monthly plans.
2) Monthly rates have increased (although that's bound to happen at some point).
3) They now include some social platform contacts in your allotted contacts (i.e. you pay for them like they're email contacts).

As well, Mailchimp automatically increases your bill when you cross over your plan subscriber threshold. I'm not a huge fan of that, but I suppose I prefer it to them just disabling collection of new contacts.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

My Absolute Favorite EMSP

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 21/11/2019
Provenance de l'avis : Capterra

I have had an overall GREAT experience with MailChimp. As with any product there will be things that come up, but I have never had a problem with getting them resolved easily and timely with their Customer Service options whether it be through Chat or Email. One of the most significant qualities I have noticed about MailChimp's customer service over all the other EMSP's I've worked with is that THEY WILL ADMIT WHEN SOMETHING IS THEIR FAULT! It is unheard of with these types of companies but they do it, and I have gained so much respect for them as a company because of that.

Avantages

What I love most about MailChimp is the amount of services you get for absolutely NO cost. There are endless possibilities of things you can do with this application, and the user interface beats all the others. It is very easy to maneuver and understand for even the most beginner email marketer. The reporting features are phenomenal and with them you are able to provide designer looking reports to clients without even touching them. As a graphic designer, the template creator is definitely the best one I've seen as fair as email marketing applications go, plus they have a variety of pre-designed templates to use that are again, COMPLETELY FREE. I could go on and on about everything I love about MailChimp.

Inconvénients

The one con I have with MailChimp is that it's been hard for me to get used to their recently updated interface, I feel like the terminology and layout makes a little bit less sense than the old interface, but I could also chalk that up to just being comfortable with what I'm used to. Also (and this is hardly a con) when you have a free version of the application, it does require your emails to be sent out with the MailChimp logo at the very bottom of the email. I say this is hardly a con because with everything they are giving you for free it makes sense that they want to try to advertise.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Kenyon C.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Don't Sleep on the Monkey, its Bananas!!!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 25/11/2019
Provenance de l'avis : Capterra

We are able to reach more customers with less legwork

We were also able to change how people view our company as a whole. Mail chimp makes our 5 to 10 person group seem like and Army.

Avantages

Mail Chimp is very flexible and gives you a wide variety of easily customizable options. I use it for everything from Turkey Drives and fundraiser registrations to Album release contests. I hired 2 new people that have almost no graphic design experience and they were both able to learn the platform in a short time and implement what they knew in a real-world environment. Furthermore. The templates aren't cookie-cutter and are easily customizable. They update someone signs up for your product or offer. Its a low key way to get alot more customers and sell alot more products without texting 100 people1 at a time. in the end its definitely worth trying out

Inconvénients

I wish Mail chimp had a desktop app that was downloadable and cloud-connected. I also wish that you could integrate it with other software like Google Drive or other Cloud-based services.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Dayley S.
Secteur d'activité: Produits pharmaceutiques
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

A safe option

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 08/01/2020
Provenance de l'avis : Capterra

I have never had any problems with MailChimp. Its been quite easy to setup with minimal steps required. I did have to contact the customer service team on one occasion and they replied promptly and direct to the point with a solution. So my experience with both the software and their team have been great.

Avantages

Widely used and can be integrated easily into other software such as QuickBooks, Xero, WooCommerce, Shopify, Inventory systems and many others.

MailChimp gives the user the options of many different emails output depending on the circumstances. For example; newly registered user emails, newsletters, abandoned cart emails, if a customer hasn't made a purchase in a while or hasn't returned to your site in some time, which are all great for reminding the customer of your existence, and gaining that lost customer back!

The form builder is pretty easy to use, and also gives you a copy & paste option of the code afterwards so it can be easily implemented into your website.

Inconvénients

You are limited with the styles of emails you can send to your customers. You can fully design your emails from scratch, but regarding the features you can place within the emails, it is kinda limited compared to other software. This would includes things like which items were abandoned when sending the customers an abandoned cart email. Or showing which items still remain in the customers 'Wishlist' if they haven't purchased the items yet and haven't been on the website for some time.

I am not a big fan of the MailChimp logo at the bottom of every email sent to the customers.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8.6/10
Basé sur 12 334 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Mailchimp - Prix

Mailchimp - Prix

À partir de
10,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

MailChimp est gratuit dans sa version "Entrepreneur" (jusqu'à 2000 abonnés et 12000 e-mails / mois).

Formules en paiement mensuel ou par achat de crédits :

De 0 à 500 abonnés et e-mails illimités : $10 / mois
De 501 à 1000 abonnés et e-mails illimités : $15 / mois
De 1001 à 1500 abonnés et e-mail illimités : $20 / mois
De 1501 à 2000 abonnés et e-mails illimités : $25 / mois

Tarifs spéciaux pour les gros volumes.

MailChimp est gratuit dans sa version "Entrepreneur" (jusqu'à 2000 abonnés et 12000 e-mails / mois).

Formules en paiement mensuel ou par achat de crédits :

De 0 à 500 abonnés et e-mails illimités : $10 / mois
De 501 à 1000 abonnés et e-mails illimités : $15 / mois
De 1001 à 1500 abonnés et e-mail illimités : $20 / mois
De 1501 à 2000 abonnés et e-mails illimités : $25 / mois

Tarifs spéciaux pour les gros volumes.

Rapport qualité-prix
4.4/5
Basé sur 12 334 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Mailchimp - Fonctionnalités

Mailchimp - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4.4/5
Basé sur 12 334 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Mailchimp

Plus d'informations sur Mailchimp

Avantages

  • Personnalisation : utilisez les dizaines de modèles disponibles pour vos campagnes d'e-mail marketing ou bien créez vous-même le modèle qui vous convient.

  • Ciblage : segmentez facilement vos destinataires avec MailChimp, séparez vos abonnés en groupes et segments selon leur localisation, leur activité, leur engagement, ...

  • Analyse : surveillez les performances de chacune de vos campagnes grâce aux outils de reporting avancés de MailChimp (graphiques interactifs, cartes des clics, taux d'ouverture, désabonnements, etc.)

  • Social : connectez MailChimp à vos comptes Twitter et Facebook pour poster automatiquement vos campagnes sur ces réseaux.

  • Mailchimp - FAQ

    Mailchimp - FAQ

    Voici quelques-unes des questions fréquentes sur Mailchimp.

    Q. Quels sont les types de licence disponibles pour Mailchimp ?

    Types de licences disponibles pour Mailchimp :

    À partir de: 10,00 $US/mois

    Type de licence: Gratuit, Abonnement

    Essai gratuit: Disponible

    MailChimp est gratuit dans sa version "Entrepreneur" (jusqu'à 2000 abonnés et 12000 e-mails / mois). Formules en paiement mensuel ou par achat de crédits : De 0 à 500 abonnés et e-mails illimités : $10 / mois De 501 à 1000 abonnés et e-mails illimités : $15 / mois De 1001 à 1500 abonnés et e-mail illimités : $20 / mois De 1501 à 2000 abonnés et e-mails illimités : $25 / mois Tarifs spéciaux pour les gros volumes.

    Q. Quelles sont les principales fonctionnalités du logiciel Mailchimp ?

    Nous n'avons pas d'informations sur les fonctionnalités de Mailchimp.

    Q. Qui utilise Mailchimp ?

    Utilisateurs habituels du logiciel Mailchimp :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

    Q. Dans quelles langues Mailchimp est-il disponible ?

    Langues dans lesquelles Mailchimp est disponible :

    anglais, espagnol

    Q. Quels sont les types de licence disponibles pour Mailchimp ?

    Types de licences disponibles pour Mailchimp:

    Gratuit, Abonnement

    Q. Mailchimp prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Mailchimp :

    Android, iPhone, iPad

    Q. Avec quelles applications Mailchimp peut-il s'intégrer ?

    Applications s'intégrant à Mailchimp :

    Administrate, Ambassador, Chargebee, ClickTale, Less Annoying CRM, Little Green Light, Neon One, Shopify, SurveyGizmo, TeamSupport

    Q. Quelles sont les ressources d'aide disponibles pour Mailchimp ?

    Ressources d'aide disponibles pour Mailchimp :

    FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo