En savoir plus sur iContact

iContact s'adresse aux entreprises de toutes tailles et permet de créer des newsletters envoyées par e-mail, des flux RSS, des enquêtes, des réponses automatiques et des publications sur les réseaux sociaux. L'application comprend diverses fonctionnalités nécessaires à une entreprise qui souhaite agrandir sa liste de clients et atteindre les boîtes de réception.

Lorsqu'ils créent un message, les utilisateurs peuvent choisir parmi les modèles prédéfinis intégrés ou créer un message unique en HTML. iContact propose des outils pour gérer une liste d'e-mails croissante qui incluent la gestion des abonnements, le chargement en masse des abonnés et un générateur de formulaires d'inscription par glisser-déposer.

Les autres fonctionnalités comprennent SpamcheckTM, un système de vérification qui garantit que chaque e-mail atteint les boîtes de réception. La fonctionnalité de rapports suit les messages en temps réel et permet aux utilisateurs d'afficher rapidement les résultats marketing en cours, depuis la vue générale jusqu'au clic individuel.

La fonctionnalité pour les réseaux sociaux aide quant à elle à programmer des messages sur Facebook, Twitter et LinkedIn. Les utilisateurs peuvent ajouter des boutons de partage sur les réseaux sociaux aux e-mails et augmenter leur portée, ainsi qu'inclure un formulaire d'inscription sur des pages Facebook pour transformer les abonnés existants en contacts e-mail.


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iContact ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

iContact

4,5 (585)
VS.
Le plus évalué

À partir de

14,00 $US
mois
4,00 €
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Intégrations

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Simplicité

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Rapport qualité-prix

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4,6 (14 812)

Service client

4,6 (585)
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Avis

Note globale

4,5 /5
(585)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,4/5
Support client
4,6/5

Vous avez déjà iContact ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 585
Will
Will
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Robust yet simple to use

Publié le 30/03/2018

Salesforce sync and better ways to manage lists.

Salesforce sync and better ways to manage lists.

Avantages

Clean reports- easy to read and understand.
Salesforce sync both ways. It's easy to set up and works nicely.
Good customer support. They offer great strategic support as well as help on technical issues. They are also easily accessible. You're assigned a rep, which often works better than getting a random person at any time. You can really develop a good working relationship.

Inconvénients

List management can be confusing. There are both lists and segments to be managed in the software, and it can get confusing to figure out what's a list, what's a segment. But once you get the hang of it, it can be handy. I can't say I use those features as often as I just resort back to Salesforce to generate a fresh list.

Réponse de iContact

Hi Will. Thank you for your review! We're excited to hear that you're finding our Salesforce sync useful. Also, thanks for the kind words about our customer support. Making sure our customers are happy is our top priority! We also appreciate your feedback on the list management. We're currently working on some enhancements to our user experience, so we'll definitely take your suggestions into consideration. Thanks!

Patrick
Patrick
Note globale
  • Secteur d'activité: Services financiers
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

iContact is the superior mass mailing service when it comes to functionality and customer...

Publié le 04/05/2018

iContact has been extremely helpful in getting our curated content out to the masses. The user...

iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact.

Avantages

Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none.

Inconvénients

I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration.

Réponse de iContact

Hi Patrick! Thank you so much for your great feedback about our customer service team. They truly are a knowledgeable, dedicated, and friendly group of people. It sounds like you are on our iContact Pro platform which offers Salesforce sync. Thank you for the feedback regarding difficulties with this. We are happy to take it into account as we continue to make iContact even better! In the meantime, please don't hesitate to reach out to our support team for further assistance in getting this set up.

Sara
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Left ASAP, Didn't Look Back

Publié le 10/04/2018

It was my first email marketing software, so I learned about it. Now that I have my own marketing...

It was my first email marketing software, so I learned about it. Now that I have my own marketing company, I know not to use it.

Avantages

Our emails were professional-looking. I liked being able to do the email marketing for more than one company, and everything was kept separately.

Inconvénients

Their customer service was nonexistent. It was faster for me to either ignore the issue or find my own solution before they would respond, sometimes days later. The number of templates are few. You can only schedule to a couple of social media platforms, you have to schedule them separately, and they still adhere to the old Twitter character limit. We paid more to get more, and our "dedicated account rep" would only speak to us once a month for exactly 30 minutes. Not worth the money. We switched companies and paid less, and their customer service department contacts me once a week, just to check in. Our deliverability is higher, too. Customers that had a "bad mailbox" according to iContact are calling us, delighted to get our emails again.

Réponse de iContact

Hi Sara. Thank you so much for your honest review! We are glad that you were able to create professional looking emails using our service. We also appreciate your feedback regarding the aspects of iContact that you were not happy with. We pride ourselves on fast and comprehensive support, and it is truly regrettable that you had a different experience. We will definitely take this feedback into account as we work towards ensuring no customers have the kind of experience that you described.

Jason
Jason
Note globale
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Powerful tool to send messages and manage lists. Also the iContact for Salesforce instance is...

Publié le 09/11/2017

Avantages

Lots of templates, easy to use, and very easy to train users on emails/lists/template management. I've used it in three organizations and highly recommend it for small businesses.

Inconvénients

I'd like an add-on for basic marketing automation -- e.g. if an email is not opened after 5 days, set up a campaign to send a follow-up v if an email is opened and the transaction isn't completed, send a separate follow-up message.

Réponse de iContact

Hello Jason, Thanks so much for the review, we're thrilled to hear that iContact is working so well for you in multiple organizations and that you've had an easy time training users on our product. We have some great news for you, as part of our 2018 plan, we're working on adding several automation features. We can¿t wait to make these features available to our customers, and we hope that you will continue to give us your feedback along the way!

Jennifer
Jennifer
Note globale
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

As a user of iContact for 8 years now, we are true loyalists of the product.

Publié le 10/04/2018

Avantages

The software is easy to use, even for the most novice of users and advanced pros. We can create beautiful emails for every project big or small. Our account houses over 22,000 emails in our data base and we've never been concerned about the safety of our account knowing iContact is a robust program that takes our clients confidentiality at the top of its priorities.
The software is easy to learn, so easy, we even train our interns on the program so they can help with all of our email marketing.
The analytics are easy to read and give full detail on all of the insights of each email we send.

Inconvénients

You can have multiple people signed into the account at once, but you don't know when someone else is signed in.

Réponse de iContact

Hi Jennifer. Thank you so much for being a loyal iContact customer for the past 8 years! We are happy to see that you brought up your faith in our safety and security. This is such an important aspect of email marketing, and we have worked hard to ensure you can trust us to keep this information safe. We appreciate your suggestion to show when someone else is signed into your account. We will take that into consideration as we plan for future releases.

Afficher 5 avis sur 585 Lire tous les avis

iContact - FAQ

Voici quelques-unes des questions fréquentes sur iContact.

Types de licences disponibles pour iContact :

  • À partir de: 14,00 $US/mois
  • Type de licence: Version gratuite, Abonnement
  • Essai gratuit: Non disponible

Utilisateurs habituels du logiciel iContact :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000

Langues dans lesquelles iContact est disponible :

anglais

Appareils pris en charge par iContact :

Android (mobile)

Applications s'intégrant à iContact :

123FormBuilder, Acuity Scheduling, Adobe Commerce, Big Cartel, BigCommerce, Bloom Intelligence, Calendly, ClickFunnels, Copper, Copper, Cyfe, DaySmart Appointments, Digioh, Drupal, Eventbrite, Follow Up Boss, Formstack Forms, Google Contacts, Google Forms, Google Sheets, Gravity Forms, HubSpot CRM, Jotform, Justuno, Kajabi, Keap, Kickbox Email Verification, Leadpages, LeadsBridge, LiveChat, LiveChat, Meta for Business, Microsoft Outlook, Nimble, PayPal, Pipedrive, Privy, Salesforce Sales Cloud, Shopify, Squarespace, Stripe, SurveyMonkey, Teachable, Twitter/X, Typeform, Unbounce, Webflow, Wix, WooCommerce, Wufoo, X-Cart, Zapier, Zoho CRM, Zoom

Ressources d'aide disponibles pour iContact :

FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour iContact.