En savoir plus sur WellnessLiving

WellnessLiving est une solution de réservation, de planification des ressources, de génération de leads et de reporting en ligne tout-en-un pour les entreprises axées sur la santé et le bien-être. Conçu pour les établissements de bien-être, y compris les studios de yoga, les spas, les salons de coiffure, les salles de fitness, les studios de Pilates et les clubs de danse, WellnessLiving fournit les outils dont les utilisateurs ont besoin pour gérer leurs tâches professionnelles quotidiennes, les employés, les adhésions, les ventes, les opérations de marketing, etc.

L'expérience client frontale permet aux clients de réserver des cours ou des traitements en ligne via les applications mobiles natives Android et iOS, Facebook ou directement via la liste de répertoires WellnessLiving.com générée automatiquement. Les clients peuvent utiliser l'application mobile WellnessLiving pour prendre rendez-vous, payer des services et rédiger des avis, ainsi que partager leur expérience sur Facebook. Une fois les réservations effectuées, des notifications et des confirmations sont automatiquement envoyées aux clients et au personnel par SMS ou par e-mail et la communication post-réservation est facilitée par la fonctionnalité SMS.

À partir du backend WellnessLiving, les employés et la direction peuvent gérer les horaires des cours ou des événements en synchronisant les données sur toutes les plateformes afin qu'ils soient toujours à jour. Les utilisateurs peuvent créer leur boutique en ligne à l'aide de l'assistant WellnessLiving et commencer à vendre en ligne instantanément grâce à une fonctionnalité de point de vente qui facilite le traitement des cartes de crédit, les paiements récurrents et les fins d'adhésion automatiques. Les employeurs peuvent également utiliser des outils de gestion du personnel pour planifier les quarts de travail, gérer les salaires, suivre les performances des employés, calculer la rémunération, etc.

Options de tarification dès :

59,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à WellnessLiving

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

Options de tarification dès :

59,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à WellnessLiving

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Fonctionnalités

Nombre total de fonctionnalités pour WellnessLiving : 186

  • API
  • Accès mobile
  • Achats et réceptions
  • Alertes mobiles
  • Alertes/Notifications
  • Application mobile
  • Application mobile pour clients
  • Automatisation du marketing
  • Base de données de clients
  • Base de données de clients
  • Base de données de contacts
  • Base de données de membres
  • Bibliothèque d'exercices
  • Booking Management
  • CRM
  • Calendrier des événements
  • Carnet d'exercices
  • Carte de fidélité
  • Champs personnalisables
  • Classement de ceintures
  • Communication avec les membres
  • Communication bidirectionnelle
  • Comptabilité
  • Comptes clients
  • Comptes d'utilisateur multiples
  • Comptes de membre
  • Confirmation et rappels
  • Conforme HIPAA
  • Connexion sécurisée
  • Contrôles/Permissions d'accès
  • Données en temps réel
  • Emplacements multiples
  • Emprunt et restitution en libre-service
  • Enquêtes clients
  • Enquêtes et feedback
  • Entraîneur en ligne
  • Entraîneur en personne
  • Facturation
  • Facturation récurrente et des abonnements
  • Fonction de glisser-déposer
  • Formateur hybride
  • Formulaires personnalisables
  • Gestion d'équipe
  • Gestion de cabinet
  • Gestion de l'e-commerce
  • Gestion de l'é-réputation
  • Gestion de la communication
  • Gestion de la disponibilité
  • Gestion de la formation
  • Gestion de la paie
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des applications
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des capacités
  • Gestion des cartes cadeaux
  • Gestion des cartes de crédit
  • Gestion des clients
  • Gestion des comités
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des contrats/licences
  • Gestion des costumes
  • Gestion des cotisations
  • Gestion des cours
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des e-mails
  • Gestion des employés
  • Gestion des enseignants et du personnel scolaire
  • Gestion des feuilles de temps
  • Gestion des fournisseurs
  • Gestion des inscriptions
  • Gestion des instructeurs
  • Gestion des listes d'attente
  • Gestion des locations de stands
  • Gestion des modèles
  • Gestion des promotions
  • Gestion des présences
  • Gestion des remises
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Gestion des répertoires
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des taux
  • Gestion des tâches
  • Gestion des visiteurs
  • Gestion des étudiants
  • Gestion des évaluations
  • Gestion des événements
  • Gestion du personnel
  • Gestion financière
  • Historique des clients
  • Historique des transactions
  • Importation et exportation de données
  • Inscription en ligne
  • Inscriptions et intégrations
  • Intégration de sites web
  • Intégration des médias sociaux
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Marketing via SMS
  • Messagerie SMS
  • Mesure des performances
  • Mises à jour en temps réel
  • Modèles d'e-mails
  • Modèles de documents
  • Modèles personnalisables
  • Notes SOAP
  • Notes de réservation
  • Notes sur l'évolution
  • Notes/avis
  • Notifications en temps réel
  • Outils de collaboration
  • Paie et commissions
  • Paiements en ligne
  • Paiements en personne
  • Paiements électroniques
  • Partage des fichiers
  • Plan de remise en forme
  • Planification
  • Planification automatisée
  • Planification des cours
  • Planification des groupes
  • Planification des installations
  • Planification des rendez-vous
  • Planification des ressources
  • Planification des événements
  • Planification du personnel
  • Planification en temps réel
  • Point de vente (PDV)
  • Portail client
  • Portail des membres
  • Portail des patients
  • Portail libre-service
  • Portail parent et étudiant
  • Pour les arts martiaux
  • Pour salons de beauté et les spas
  • Pour studios de danse
  • Pour studios de yoga et pilates
  • Profils client
  • Programmation des tâches
  • Programme de nutrition
  • Programme de récompenses
  • Rappels
  • Rappels d'appels
  • Rappels de paiement
  • Rappels par SMS
  • Rappels par e-mail
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Rendez-vous récurrents
  • Renouvellement d'abonnements
  • Replanification
  • Répertoire de membres
  • Réponses automatisées
  • Réservation d'activités
  • Réservation de chambres
  • Réservation en ligne
  • Réservations de groupe
  • Stockage de documents
  • Stratégie de marque personnalisable
  • Suivi de l'inventaire
  • Suivi de la progression
  • Suivi des activités
  • Suivi des certifications
  • Suivi des présences
  • Suivi des références
  • Suivi du temps et des dépenses
  • Support client
  • Synchronisation du calendrier
  • Système de calendrier et de rappel
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des cartes de crédit et de débit
  • Traitement des paiements
  • Traitement des paiements ACH
  • Types de membres
  • e-mail marketing
  • Évaluations de la condition physique

Alternatives

Mindbody

4,0
Alternative n° 1 à WellnessLiving
Mindbody propose des logiciels de gestion d'affaire pour les spas, les salons, les gymnases, les professionnels du...

Zen Planner

4,3
Alternative n° 2 à WellnessLiving
Zen Planner est un logiciel de gestion des membres comprenant des applications pour le personnel et les membres, la...

Vagaro

4,7
Alternative n° 3 à WellnessLiving
Vagaro est une solution web conçue pour les propriétaires d'instituts de beauté, de centres de bien-être et de centres...

Glofox

4,5
Alternative n° 4 à WellnessLiving
Une puissante plateforme basée sur le cloud qui fournit à votre studio un logiciel innovant de gestion de salle de...

Avis

Note globale

4,4 /5
(346)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,3/5
Support client
4,4/5

Vous avez déjà WellnessLiving ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

Écrivez votre avis !
5 avis affichés sur 346
Harshita
Note globale
  • Secteur d'activité: Rédaction et correction
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

With WellnessLiving, any goal is possible.

Publié le 07/09/2022

There is no doubt that you will be happy with the results if you try it out.

There is no doubt that you will be happy with the results if you try it out.

Avantages

Every company that lacks a technological edge needs the right resources and tools to be successful, and WellnessLiving has provided them to us. As part of our company's expansion, WellnessLiving can be an invaluable resource as we begin to expand our behavioral care service. With it, managing clients and optimizing workflows are a breeze! Thanks to its cutting-edge tools, our business has grown, our relationship with customers is improving, and so is our customer satisfaction!

Inconvénients

In my experience, WellnessLiving does not have any shortcomings. It's an awesome user experience. I am content with WellnessLiving's scheduling and management capabilities, and it works seamlessly. WellnessLiving has been a big hit as expected.

Réponse de WellnessLiving Systems

Hey Harshita,

We really appreciate it! There's a lot that goes into developing a robust business management platform but the key is in tying all those different aspects together in an easy-to-use interface. Not only do we want to give you amazing tools to help run your operations but we also want to make it so you can harness all that it has to offer, and without having to spend countless hours studying the system or troubleshooting with tech support. We're ecstatic to hear that you've found success using WellnessLiving and we're always looking for ways to continue improving and refining our platform based on customer feedback. If you have a few minutes, please see our Community Forum and let us know if there are any new features or changes you'd like to see made! I've added the link below. Thank you for choosing WellnessLiving!

(Brian S. Customer Advocate)

Link: community.wellnessliving.com

Bob
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Elevate Review

Publié le 16/09/2022

Overall I love the company and love what WL is doing. I feel like it's a small business that grew...

Overall I love the company and love what WL is doing. I feel like it's a small business that grew up a bit too fast and is having to adapt to the volume.

Avantages

I like the flexibility of the software. To make it work for many different types of business. Ease of use. I don't run into too many problems with customers having an issue with the product which speaks for itself..

Inconvénients

I'm concerned with the testing cycle before rolling out updates. There seems to be too many critical business disruptions after rolling out updates.
I'm not crazy about the reporting. I came from Mindbody and the reporting is like night and day. I don't find too many reports that really help me manage my business in WL. It takes me way too long just to run a KPI report.
When I came on the sales person told me that WL would never charge for add ons like Mind Body kept doing which is why most people started migrating. But now I do see that WL is following in the footsteps and constantly adding more additional costs for everything. Not a fan.
That being said I also don't think that the voting process for updates is working well. I see updates to things that weren't voted on and things heavily voted on for years never get implemented.

Alternatives envisagées 

Vagaro et fitDEGREE

Pourquoi choisir WellnessLiving 

The cost kept going up without the return on investment. But also I felt like Mind Body started becoming unethical in its practices of "stealing customers" and using our data for its own means.

Pourquoi passer à WellnessLiving

They didn't seem to fill the boxes I was looking for. They had some elements of what I wanted but were lacking in some others.

Réponse de WellnessLiving Systems

Hey Bob,

Thanks for the great review! We support thousands of businesses in so many different industries and our job is to make sure that your software is consistently easy for you and your clients to use. We're sorry to hear about some of the issues you've encountered lately. Unfortunately the last update release wasn't as smooth as we'd like and we're taking important measures to ensure the disruption doesn't occur again. Please also know that we are going full throttle to build feature requests coming from users such as yourself. Over these past few years alone we've added literally hundreds of individual features and enhancements, almost entirely coming from the customer request system with big examples such as Power Search, Message Center, auto-updating Client Groups among many, many others. We're continuing to move as fast as we can to build the amazing solutions being requested and I think you'll love to see what's in our coming updates!

Steven H. (Customer Advocate)

Juan Carlos
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Do not use this software

Publié le 21/08/2022

Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can...

Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can do anything you ask for, but they actually have no idea if they can do it. In the first meeting we had with them, they assured us they could do everything my studio needs... So they can sign you do a year contract. Once we signed the contract, Daniel(our onboarding person) was not able to do many of the things we needed for our company. He also was not available for appointments many times(he was on vacation I believe). Meanwhile, we are paying for their monthly service. After 6 months of still not being able to actually go live with Wellness Living's service, we complained to Matt. We told him wellness living was supposed to make our business easier and smoother, when in fact it made operations more time consuming and difficult. We asked for a refund since they were not able to do what they promised. They then again gave us more run around, and even said they were going to take our issues to their technology officers and make adjustments so their software fit our needs. What a joke! I have since cancelled payment to this company and got a refund from American Express(mainly because wellness living had never been able to get us live, even after 6 months).
To summarize, DO NOT USE THIS SOFTWARE. They will promise you everything, but they won't do anything but take your money.

Avantages

Their were no pros. It doesn't work. You will pay for a product that doesn't work

Alternatives envisagées 

Zendesk Suite

Pourquoi passer à WellnessLiving

They actually work

Réponse de WellnessLiving Systems

Hey Juan Carlos,

We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at [email protected] or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed.

Steven H. (Customer Advocate)

Richard
Note globale
  • Secteur d'activité: Sports
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Growing Pains, but Excellent for Management of Traditional Martial Arts Schools

Publié le 02/06/2022

Today, we contacted TS because we were trying to determine how to view a hold we had placed on a...

Today, we contacted TS because we were trying to determine how to view a hold we had placed on a student's membership. Tech Advisor [SENSITIVE CONTENT] quickly showed us how to do so. Then, unprompted, she showed us how to view past payments from the same page. So, we got a bonus benefit from one support call! Thereafter, another question occurred to us, and we asked [SENSITIVE CONTENT] to show us how to generate a report that would show us members who have two or more enrollments. After researching the issue, [SENSITIVE CONTENT] was able to answer this final question. My overall impression of [SENSITIVE CONTENT] assistance is that she is extremely knowledgeable about the software, emphasizes its strengths, and is most personable. For example, during our call she said: "let me show you something really cool about Wellness Living: Power Searches..." [SENSITIVE CONTENT], then, explained the many benefits of Power Searches. This excellent guidance and enthusiasm is refreshing and much appreciated. Kudos to [SENSITIVE CONTENT]

Avantages

We have been with Wellness Living for more than 2 years and have been satisfied with the platform for its stability, features and Tech Support, which was superb as they would pick up our calls right away and provide excellent guidance. Their TS staff is highly intelligent, well-trained, professional and polite.

Inconvénients

However, in recent months, TS has been over-burdened because they are normally unavailable when we call, which slows down our work flow. If this trend continues, we might have to look for a new management platform. This is not a reflection on the TS staff. Rather, it is likely a function of Wellness Living's growing popularity.

Alternatives envisagées 

Mindbody

Pourquoi choisir WellnessLiving 

Zen Planner had excellent features and Tech Support, but it was not possible to integrate live and recorded online classes in the paid platform. During the Pandemic, this was critical. So, we switched to Wellness Living.

Logiciel antérieur 

Zen Planner

Pourquoi passer à WellnessLiving

Before Zen Planner we used Mind Body. However, we left MB because in the 5 years we were with them, they made no enhancements to the software for traditional martial arts schools, it was wildly overpriced, extremely difficult to use and it was almost impossible to get tech support on the phone. Then, after we decided to move from Zen Planner, we took another look at MB because they offered streaming of live and recorded classes. However, MB was 4 times the price of Wellness Living!

Réponse de WellnessLiving Systems

Hey Richard,

Thanks for sharing your amazing review. At the onset of COVID we saw the writing on the wall and we made a strong push to add live streaming, on-demand video, and many other features to make it extremely simple to run your martial arts school online (in many cases it actually helped our customers add new revenue streams onto their business!). As a company, we strive to achieve an edge by delivering far better support for your business compared to many of our larger competitors, and at an extremely affordable price too. It's also why we set the bar so high for our technical support staff: We want to help you grow your business with the confidence of a software expert at your side and for you to end every call having learned something new. We apologize for the recent delays in response times, we are growing our support staff exponentially and we're also working hard to train them thoroughly to Galia's level! ;)

Sarah M. (Customer Advocate)

Victoria
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love Wellness!

Publié le 24/08/2022

I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it...

I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it possible to keep up with the big dogs.

Avantages

Love that the software is easy to navigate, the help bar is actually helpful, customer support is available when you need it, they are friendly, efficient and always looking for ways to improve. So many awesome resources!

Inconvénients

Before I met with a business advisor, I felt like there were so many tools I just didn't know I had or how to use them.

Alternatives envisagées 

Mindbody

Pourquoi passer à WellnessLiving

Ease of use, bang for my buck, appearance, efficiency and ability to customize so many aspects for my business. Wellness is the bones to my business. I get to decide everything else.

Réponse de WellnessLiving Systems

Thanks for the amazing review Victoria! We believe in the power of positive reinforcement and when we focus on your success as a business, it helps us succeed too. Continuous learning and improvement is a never-ending process that allows us to build our software into a more robust product with every update and we've only been able to do it with the help of amazing customers such as yourself. It's easy to get lost in the specifics of individual features, but the overarching goal for us has always been to make business management software easier to use. That tends to make things more efficient, it eliminates headaches and it gives you more of your time back every day to focus on doing what you love and running your business. We're looking forward to much more continued growth, together!

Natasha B. (Customer Advocate)

Afficher 5 avis sur 346 Lire tous les avis

WellnessLiving - FAQ

Voici quelques-unes des questions fréquentes sur WellnessLiving.

Types de licences disponibles pour WellnessLiving :

  • À partir de: 59,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Non disponible

Utilisateurs habituels du logiciel WellnessLiving :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles WellnessLiving est disponible :

anglais

Appareils pris en charge par WellnessLiving :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à WellnessLiving :

Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, Quickbooks Online, WordPress

Ressources d'aide disponibles pour WellnessLiving :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour WellnessLiving.