Everhour

We really like the Gsuite integration and the integration with Jira. We regularly get compliments from our clients as we send very detailed report on where company time is spent on.

We find it difficult to integrate with our financial application. Lots of rework after export is required. We would also like integration with CRM, eg automatically forward rates discussed during sales trajectory.

Fixed fee projects are difficult. A

Logging hours in Basecamp 2 works really well.
They've definitely taken the time to think it through and look at usability.
It's really handy to have the start/stop buttons next to each task.

And the idea of being able to automatically pass that through to account software is a good one.

Sadly the integration with Quickbooks doesn't work
Invoice numbers are emptied and delivery email address is also removed
So it's a real pain to have to find and manually assign the correct sequential invoice number and address.

It's easier to copy and past the times from Everhour into a new invoice in QB
- but then that really defeats the whole point of the software!

Having spoken to the support team, I couldn't get a timescale for a fix.
They agreed it was unreasonable to pay for software whilst waiting for it to be made usable - but didn't have any other suggestions.
Good software needs good support and that wasn't a great response.

I'd love to use this software, but just can't wait indefinitely without any indication of how long for bugs to be resolved and sadly, competitors, much like Everhour all want an annual commitment
So it'll be at least 12 months of using something else before I can even think about looking at Everhour - by which time whatever alternative solution I've chosen will be entrenched in my business and difficult to change.

Everhour is the perfect tool if you have several clients and want to organize your working time. I can keep track of every job, every task and this is very good both for me because I have an overview of my work and for my client, because I can keep track of the working time and the amount to be paid accurately.

In an earlier version of Everhour I could see the total amount I earned, but they changed that, and now I have to do the maths myself by adding it up each month.

- The ease of integration with our ticketing tool (Pivotal Tracker) was exceptional.
- The in depth reporting is both easy to use and extremely robust.
- The time tracking for my development resource team was easier than with any other tool we have used, making it much easier for them to track their time accurately.

- The project syncing and updating from Pivotal Tracker does take a long time, even when syncing is manually enabled.