En savoir plus sur Outreach
Outreach est une plateforme intuitive d'automatisation des ventes. Basée sur des "séquences", l'application aide les équipes de vente à configurer des campagnes par e-mail et des points de contact basés sur un nombre quelconque de critères qu'ils choisissent. Les équipes peuvent créer une séquence de e-mails et appels à faire passer à chaque prospect.
La sensibilisation aide les équipes de vente à gérer efficacement tous leurs clients potentiels, quel que soit leur nombre. Outreach informe les équipes de vente lorsque les leads répondent aux messages et planifie ceux qui ont répondu au prochain point de contact ou à la prochaine étape. Il détecte même les moments les plus performants de la semaine pour envoyer des e-mails, puis planifie les campagnes par e-mail en conséquence.
Les fonctionnalités analytiques de Outreach permettent aux équipes de vente d'avoir une vue d'ensemble de leurs activités et de leurs performances. Grâce à l'analyse de séquence d'Outreach, les membres de l'équipe peuvent savoir exactement où se trouve chaque prospect dans l'entonnoir de communication et les responsables peuvent observer les performances de chaque membre de l'équipe.
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Avis
Vous avez déjà Outreach ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outreach helps me Make more Money
Publié le 01/07/2019
I love it. Their customer service is great whenever I have questions and the product has paid for...
I love it. Their customer service is great whenever I have questions and the product has paid for itself ten-fold.
Avantages
I love how I can increase my intake and outtake with minimal effort on my end. Outreach allows automation in places that has saved me hundreds of hours since i've started using it.
Inconvénients
There are a few simple things that the platform does not allow. One is a "Select-All" feature where you can also unselect some. Select-All is an all-or-nothing. If there are 500 things and 1 of them is missplaced. You have to figure out another way besides Select-All minus 1.
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Terrible customer service. Great product.
Publié le 02/04/2018
I really enjoyed the software, what a great product. My first salesman was amazing, but as they...
I really enjoyed the software, what a great product. My first salesman was amazing, but as they scaled, we became a small account to them and really got treated like it. Stay away if you are looking for a great vendor experience, but if you are looking for a great product with great automation tools and email sequences... Outreach was the best we could find.
Avantages
Wow, its an amazing product. I really enjoyed using it and it did win me alot of business. Alot of automated tasks which was amazing. Also their email management and manager permissions was incredible. Overall really simplified my teams day.
Inconvénients
If you are a small company... expect to be treated terribly. We got random bills, and NO response from billing or their cusotmer support. You would get the runaround all day long. Seriously terrible experience even caused one of my employees to lose morale which isn't ultimately all Outreachs fault, I will take some accountability... but she wasn't getting her job done and couldln't get replies from Outreach. She was the manager supposed to control how many seats we had and manage costs... With an unresponsive team and random invoices with no explaination it became discouraging.
I would highly recommend using the product if their sales team was ethical and their support would RESPOND. We got way overbilled and cancelling the account was even a hassle.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Use of Outreach and support
Publié le 08/07/2019
Tired of being lied to, ignored, and being told the issues are ours when they aren't. It's just...
Tired of being lied to, ignored, and being told the issues are ours when they aren't. It's just one horrible mess after another. I get having growing pain for a company but your's seems to not be anywhere ready for widespread use! And learn to treat your customer's better. They are your bread and butter!
Avantages
It's pretty easy to use and figure out. Not much help is needed to make it work.
Inconvénients
Quality and support! Outreach experiences issues regularly. There's always something wrong with it. What's worse is when you put in a support ticket, they always give you some generic issue that its on the customer's side. That's not the case! You then later find out that they lied and are exeriencing an outage. Then you ask repeatedly for a call back because your manager is upset with them and they can't bother to do that! They won't even acknowledge your request!
- Secteur d'activité: Gestion de l'enseignement
- Taille de l'entreprise: 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Sales software I have ever encountered
Publié le 17/11/2021
Avantages
What I like the most about this software is how engaging and User friendly it is. The software is clear and concise which allows greater ease of use especially now, due to the restrictions of the Covid 19 Pandemic, and most things now being mostly online. This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward with your company and a greater way to maximize generated profit.
Inconvénients
What I least enjoyed about this software is can be very time consuming getting to know the various aspect of it.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing software that immediately generates return on investment
Publié le 27/12/2018
Their customer success and new customer install team is AMAZINGLY good. It's a complex solution,...
Their customer success and new customer install team is AMAZINGLY good. It's a complex solution, but that is also its power. Any question I asked was answered immediately by whatever level of support was required.
Avantages
Ability to setup complex user journey sequences for multiple personas, it's ease of setup and use, and that our inside sales team says they CANNOT work without this solution. We increased our rate of meetings set immediately and already have generated enough revenue to pay for the system many times over. It is not the cheapest solution out there, but you get what you pay for.
Inconvénients
The reporting could be more robust, but we pipe all the data in SFDC and use the reporting tools there.
Outreach - FAQ
Voici quelques-unes des questions fréquentes sur Outreach.Q. Quels sont les types de licence disponibles pour Outreach ?
Types de licences disponibles pour Outreach :
- À partir de:
- Type de licence: Abonnement
- Essai gratuit: Non disponible
Q. Qui utilise Outreach ?
Utilisateurs habituels du logiciel Outreach :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Outreach est-il disponible ?
Langues dans lesquelles Outreach est disponible :
anglais
Q. Outreach prend-il en charge les appareils mobiles ?
Appareils pris en charge par Outreach :
Q. Avec quelles applications Outreach peut-il s'intégrer ?
Applications s'intégrant à Outreach :
6sense, Chili Piper, Demandbase One, Dialpad, Drift, Gmail, Gong.io, HubSpot CRM, LeadIQ, LinkedIn Sales Navigator, Microsoft 365, Okta, RingCentral Contact Center, Salesforce Sales Cloud, Seismic, Sendoso, Terminus, Vidyard, ZoomInfo SalesOS
Q. Quelles sont les ressources d'aide disponibles pour Outreach ?
Ressources d'aide disponibles pour Outreach :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Outreach.
- Logiciels de SFA (Sales Force Automation)
- Logiciels de lead management
- Logiciels d'aide à la vente
- Logiciels de télévente
- Logiciels d'engagement de ventes
- Logiciels de gestion de contacts
- Logiciels de predictive lead scoring
- Logiciels de predictive dialer
- Logiciels de gestion de contenu commercial
- Logiciels d'enregistrement des appels
- Logiciels de suivi commercial
- Logiciels de prévision des ventes
- Logiciels d'account-based marketing
- Plateformes pour chatbots
- Sales intelligence
