Odyssee Field Service

Logiciel de gestion des interventions

Note globale

4,5 /5
(2)
Rapport qualité-prix
4/5
Fonctionnalités
5/5
Simplicité d'utilisation
5/5
Support client
5/5

100%
des utilisateurs recommandent cette application

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Avis clients sur 2

Markus
Note globale
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Well structured and easy to handle.

Publié le 11/06/2018

Avantages

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Inconvénients

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Réponse de Odyssee Mobile Traduire en français

Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

Wolf
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

This is a fantastic Online and Offline Tool for service personnel!

Publié le 11/06/2018

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Avantages

Online plus Offline.
Ties in nicely with our Exact Cloud ERP solution.
Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Inconvénients

There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!