Sage 50

Solution de comptabilité en ligne pour les PME

Note globale

3,9 /5
(373)
Rapport qualité-prix
3,5/5
Fonctionnalités
3,7/5
Simplicité d'utilisation
3,8/5
Support client
3,5/5

71%
des utilisateurs recommandent cette application
Classer par

Avis clients sur 373

CLAUDE
Note globale
  • Secteur d'activité: Équipement et fournitures de bureau
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Bien mais un peu chère

Publié le 23/12/2023

Bonne mais après 3 ans d'utilisation pas d'effort commercial conséquent

Bonne mais après 3 ans d'utilisation pas d'effort commercial conséquent

Avantages

Une facilité dans la compréhension, les tutos vidéo sont une bonne aide

Inconvénients

Assez chère, mais cela s'explique, car la solution est vendue par des revendeurs

Jimmy
Note globale
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Evaluation

Publié le 06/10/2023

C'est un bon logiciel mais très couteux , il devrait nous permettre de choisir les modules que l'on...

C'est un bon logiciel mais très couteux , il devrait nous permettre de choisir les modules que l'on veut et facturer par module plutôt que le logiciel complet .

Avantages

Facile a utiliser, permet d'avoir une aperçu de la santé financière de L'entreprise très facilement.

Inconvénients

Pas facile de faire des changements pour programmer les informations de l'entreprise ( logo , adresse , nom entreprise , conditions de paiement ) quand on veut changer ou rajouter pour la page facture au client.Ne permet pas de faire la paie de construction pour nos travailleurs au Québec , je dois utiliser un autre logiciel, ce qui reviens assez cher .

Fanchon
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Pas très convaincant

Publié le 23/12/2020

J'avais une version simple de ciel, et après une mise a jour "obligatoire", la version à changé et...

J'avais une version simple de ciel, et après une mise a jour "obligatoire", la version à changé et trop de changement font un peu perdre les pédales !

Avantages

Beaucoup de fonctionnalités. Ce logiciel est très bien pour les entreprises de plus de 10 salariés.

Inconvénients

Beaucoup trop de fonctionnalité pour une petite entreprise.
Trop compliqué.

Myriam
Note globale
  • Secteur d'activité: Enseignement supérieur
  • Taille de l'entreprise: 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Le meilleur : Sage 50cloud Ciel

Publié le 12/09/2022

Avantages

Gestion de tout le process : achats, prospection, ventes, stocks

Inconvénients

Pas de points faibles à signaler, la solution répond parfaitement à nos attentes

christophe
Note globale
  • Secteur d'activité: Impression
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

vol manifeste

Publié le 12/12/2023

plus jamais de contact, si ce n'est devant un tribunal pour publicité mensongère et tentative...

plus jamais de contact, si ce n'est devant un tribunal pour publicité mensongère et tentative d'extorsion !

Avantages

aucun : le logiciel ne permet pas d'importer ses propres factures clients

Inconvénients

support client : desastreux, 4 mails de relances, et on essaie tout de même de facturer.

Marie-Helene
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Sage cloud, pour petit budget, mais pas si simple

Publié le 17/11/2023

Avantages

Logiciel a prix vraiment abordable et quand même relativement complet pour la plupart des petites entreprises

Inconvénients

Pas très intuitif, surtout pour une personne qui débute, ni pour quelqu'un qui est habitué avec un autre logiciel comptable.

annick
annick
Note globale
  • Secteur d'activité: Services à la personne et aux familles
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

sage un logiciel pratique pour la comptabilité

Publié le 24/10/2022

utiliser dans le cadre de mon DEP

utiliser dans le cadre de mon DEP

Avantages

il est facile d'utilisation, il est facile d'apprendre à s'en servir

Inconvénients

quelques petit bug au niveau rapprochement bancaire

Kofasse
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sage comptabilité

Publié le 15/02/2023

Permet de faire bien le travail et facturation

Permet de faire bien le travail et facturation

Avantages

Saisie des écritures comptables et plan

Inconvénients

Oui très parfaitement avec des appréciations

Utilisateur vérifié
Note globale
  • Secteur d'activité: Produits pharmaceutiques
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Un outil de gestion

Publié le 09/07/2023

Avantages

D'abord la maîtrise et l'utilisation de ses fonctions

Inconvénients

Côté état de rapprochement est peu difficile pour moi

Prof Cephas
Prof Cephas
Note globale
  • Secteur d'activité: Services financiers
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Super Integrated Cloud Accounting and Finance app

Publié le 15/01/2022

I found this accounting software to be very useful mainly to small and medium size companies and to...

I found this accounting software to be very useful mainly to small and medium size companies and to a limited extent, to some large companies. It performs all the basic accounting functions relating to accounts receivables and accounts payables, inventory management, cash management and budgeting and compiling and producing financial statements.

Avantages

1. Sage 50c offers user friendly navigation tools such as the menu bar, the tool bar, system navigation and
function and shortcut keys.
2. The software has cloud storage
3. A user can easily create and setup a new company using the Auto Setup facility
4. One can also easily create and edit general ledger accounts, inventory categories/items, supplier and
customer accounts, among others.
5. A user can easily import/export data from other sources. This saves a lot of time.
6. The software is integrated with other apps, for example, Microsoft emails and excel

Inconvénients

1. Sage 50c requires proper and adequate training. The training is expensive
2. On average, it is expensive to buy this accounting package.
3. The integration with other apps (accounting and non-accounting) is still limited.
4. Sage 50c does not run on some operating systems, for example, windows NT.

martinho
Note globale
  • Secteur d'activité: Bureau exécutif
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I have been using the sage billing system for several years. I recommend

Publié le 15/02/2020

It is software that has been with me daily for several years, I'm already in tune with the program,...

It is software that has been with me daily for several years, I'm already in tune with the program, the experience is fantastic

Avantages

Very intuitive, easy to perform everyday tasks , Has very important sales charts, In the main frame we have all the necessary information, we don't need to go around opening several menus.

Inconvénients

In my case, I cannot reconcile with my accountant , It is not easy to layout invoices is not a very easy process

Alternatives envisagées 

Oracle Primavera Cloud

Pourquoi choisir Sage 50 

It was more expensive and was not as intuitive as sage.

Logiciel antérieur 

Oracle Primavera Cloud

Pourquoi passer à Sage 50

For the price, and the test I did was very easy, the menus are easy to learn. excellent software
John
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Good...But A Little Expensive

Publié le 13/08/2018

I use the Canadian version of the software. I suspect it's basically the same as the American...

I use the Canadian version of the software. I suspect it's basically the same as the American version, except for sales tax and payroll, but I would check a review of that version for any American users.

Avantages

Sage 50 is an easy-to-use piece of accounting software aimed at SMEs (small and medium-sized enterprises), and it is one of QuickBooks' major competitors.

It's fairly easy to find people who are familiar with Sage 50. That's a plus for small businesses looking to find an employee or outside service provider to take care of their books.

If you are looking to do the books yourself, Sage 50 is relatively easy to learn. They have thorough tutorials available to walk you through the basics.

Major transactions are grouped together under tabs on the left-hand navigation panel. The various workflows--receivables, payables, inventory and services, employees and payroll, and a 'company' category--are all shown graphically. Each task within a major area is represented as a labeled icon, making it is to start a new transaction from this screen. The 'company' link is a catch-all category, including general journal entries, the chart of accounts and tools for managing your data and accounting tasks.

Virtually every report that a small business could need is available in Sage 50.

Inconvénients

I found Sage 50 to be glitchy in the past. I have spent too many hours on hold or on a call with their tech support.

I use the payroll-included version of Sage 50. I also have a support package. In all, that's not competitively priced. If it weren't for the fact that some clients have been using this software for years and are reimbursing me for the cost of the software, I would not be using it. QuickBooks is a better value.

Holly
Note globale
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A great in depth accounting program for businesses that is super user friendly

Publié le 13/11/2023

Its just a great tool, I have used other accounting software that no way near match up to Sage and...

Its just a great tool, I have used other accounting software that no way near match up to Sage and cost more. I would highly recommend.

Avantages

I love how in-depth the data/ reporting is, whilst still being so user friendly. It is such a great tool for everyone at every level in the accounts department. I also love how good the support is, there are so many different ways to contact them for their expert advice.

Inconvénients

I don't have any negatives, Sage keep on top of things, offer upgrades/ updates when needed and also keep everyone in the loop if there is new legislation/ information coming out, all free of charge.

Brandon
Brandon
Note globale
  • Secteur d'activité: Emballage/livraison de marchandises
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sage 50 Review

Publié le 14/05/2019

Sage has always been helpful through online or phone calls whenever you need them. Find the right...

Sage has always been helpful through online or phone calls whenever you need them. Find the right consultant for you, and you experience improves.

Avantages

There is alot of things that are already set up for you to just hit the ground running and a lot of items integrated into the system to help small businesses that need a solution but no time to customize a whole system.

Inconvénients

Sage 50 allows for minimal customization from their out of the box set up software. This plays as an advantage, but does not allow you to get the information you want in the view you want.

Alternatives envisagées 

Quickbooks Online

Pourquoi passer à Sage 50

Seemed like more flexibility for our company to grow with instead of needing to upgrade at certain numbers of users, employees, or items.
Kathy
Note globale
  • Secteur d'activité: Hôtellerie
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sage 50 accounts

Publié le 29/08/2023

Its so easy to use and being able to see all of the transactions makes it so easy to investigate...

Its so easy to use and being able to see all of the transactions makes it so easy to investigate any anomalies unlike any of the other competitors packages

Avantages

Its so easy to use and navigate and does everything that i could ask for

Inconvénients

Nothing like is said above it does everything i want so what's not to like about sage

Alternatives envisagées 

Xero

Pourquoi passer à Sage 50

Its ease of use and navigation, report design and data export to excel
Terry
Note globale
  • Secteur d'activité: Design
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Horribly Expensive / Lousy Customer Support

Publié le 13/03/2020

They downloaded the cloud version a few years ago. The first thing it did you erase everything,...

They downloaded the cloud version a few years ago. The first thing it did you erase everything, and I lost everything. Thankfully I had a flash drive backup, but it would only work if I purchased the EXPENSIVE version, which locked me into the EXPENSIVE version from then on.

Avantages

I have used Sage for at least 20 years, going through I don't know how many name changes. Back when it was on a CD I didn't have a problem at all. At one time I had 2 stores and 8 employees. Now I am semi retired and work alone. It has served me well.

Inconvénients

Some where along the way THEY decided to upgrade me to a higher level version on the Cloud. I don't want the Cloud. But since they upgraded me to a very costly version, there is no way they can downgrade to a simple version. All I want is the simple Traditional version. In January I had to reinstall the software, which I did. My invoice says this subscription expires 04/04/2021. But they are now billing me $732.95 due 04/06/2020, saying the other invoice is not correct. Their customer support if Horrible, IF they actually ever call you back. And thy aren't there on weekends.

Bonnie
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Software backup headache

Publié le 29/01/2020

Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the...

Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.

Avantages

The software is fairly user friendly as far as reports and posting goes.

Inconvénients

Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.

Elliot
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sage50 - A great choice

Publié le 21/07/2023

A very positive experience overall. It allows us to easily assist our clients who use the same...

A very positive experience overall. It allows us to easily assist our clients who use the same platform and sharing of data works perfectly. It looks like developments are coming so I think the product will become even stronger.

Avantages

Sage is very user friendly and offers all of the options required to operate a small business. The insights provided are excellent and flexibility available is more than adequate.

Inconvénients

It is lacking a little in terms of the add-ons when comparing to other products. Other than that an excellent

Adam
Adam
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Ex user of Sage

Publié le 13/11/2017

Avantages

The functionality available is very good, and the reporting capabilities are very good if you know how to use them.

Inconvénients

The reporting side of Sage 50 requires a lot of knowledge which is not easily transferable. Also does not work on a Mac.

Heidi
Note globale
  • Secteur d'activité: Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Easy to use, nice reports; troubleshooting and updates can be a pain

Publié le 25/05/2018

I used this software for really basic accounting functions and used a separate CRM and ERP software...

I used this software for really basic accounting functions and used a separate CRM and ERP software that I just journaled information from into Sage. It was great for that and for the everyday AP, payroll and GL. Overall I really liked it and it gave me few problems. The issue was that when there was a problem, it was really time-consuming to fix and I often had to bring in outside tech support when Sage couldn't solve the problem, so it cost a lot of extra time and money a few times a year.

Avantages

I loved this program in that it seemed to be made for accountants, unlike some software that seems to be made for non-accountants. There are a lot of great reports to choose from, and each can be easily formatted to whatever file type you need. The payroll is awesome and easy to use.

Inconvénients

Updates can sometimes cost you functionality, which can be a real problem if you are in the middle of payroll. Payroll information is only available for the current and previous calendar years, which is tough when you are undergoing an audit or due diligence. Some reports have limited time range parameters, so if you have a fiscal year that doesn't fit into those parameters, it can be annoying to run more than one report and combine the information. Also, there was one formula in the tax functions that didn't provide the correct number for some states, you had to enter it manually, which made us provide incorrect information and pay penalties because of it. I tried to do a data transfer from one company in sage to another, and several files were corrupted and didn't make it over. At one point, I needed to have two companies open at once, and the windows did not title which company was which. I literally had to go into the the menu drop down to figure out which company was which. They looked identical, so it was a real pain.

Caroline
Note globale
  • Secteur d'activité: Fabrication électrique/électronique
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Sage 50cloud Accounting

Publié le 23/05/2023

I have used Sage for a long number of years and would have no plans on that changing any time soon....

I have used Sage for a long number of years and would have no plans on that changing any time soon. I have always had a great experience anytime I needed helped either with a Customer Service Advisor or through the webinars. I have a sense of security in knowing that no matter what I can get help quickly if required.

Avantages

Sage 50cloud Accounting is critical to our Company. We selected Sage because of how easy it was to navigate through the site, the reports we could get from it, having the Customer Service Support and having the Webinars to all fall back on if required. I have availed of quite a few of these and they have been so beneficial to me. Having the telephone support is also advantageous and the security of knowing the customer service consultant will stay on the phone with you until your query is resolved.

Inconvénients

The thing I like least about Sage is probably Report Designer. This I think is partially my own fault as I need to maybe learn more about the intricacies of it. A webinar is probably in my near future for this.

Andrew
Note globale
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to use and cost effective.

Publié le 28/12/2022

I have been using Sage 50 for the past 4 year and I am extremely satisfied with the results. The...

I have been using Sage 50 for the past 4 year and I am extremely satisfied with the results. The software is user-friendly and easy to navigate, which has made it easy for me to manage and keep track of key accounts, income and expenses (PO’s)One of the things I like most about Sage 50 is the customisable dashboard, which allows me to see all important information I want at a glance. I can also create custom reports and track any metric I wish which has been extremely helpful.The software also integrates seamlessly with other tools and platforms, which makes it easy to share data with other team members.Overall, I highly recommend Sage 50 for anyone in need of a reliable and efficient accounting software. It has made managing the financial side of business so much easier and has given me the peace of mind to focus on growing the business.

Avantages

Easy to integrate and set up, updates don’t have an effect on the business and haven’t ever been detrimental to the “Day to day running”. Ability to add users as required is massively beneficial, raising orders, invoices and managing accounts/debtors is so simple.

Inconvénients

The frequency which it can freeze by trying to cancel an action, is very poor. Surly “cancel” should do just that.

Amish
Note globale
  • Secteur d'activité: Philanthropie
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Sage 50 Accounting

Publié le 24/02/2017

Sage 50 Accounting is ideal for the small business that is looking for a comprehensive, customizable...

Sage 50 Accounting is ideal for the small business that is looking for a comprehensive, customizable core accounting solution that includes: A/P, A/R , well developedBilling, Invoicing, Inventory Management and Financial reporting. Sage 50 Accounting integration with Microsoft Excel, Outlook and PDF are some of its other features. Sage 50 Acwell-developed program that is great for the small business to keep their books organized. Sage 50 Accounting recognizes that small businesses may not need some of the more advanced features that some of its higher versions have. This is why Sage 50 features are pretty basic, providing support for tasks such as project management, costing, invoicing, reporting among others.

Avantages

Easy to Use.
Ease of implementation.
The flexibility of financial reporting.
A functional software for small uncomplicated businesses.
Integration with core Microsoft applications like Excel makes a good product for analytics export into a spreadsheet.

Inconvénients

It is very basic. And also does not have many capabilities.
Finding Transactions can be a bit Tricky.
Check printing has its own set of problem.
Need to have a fair level of accounting knowledge to use it correctly.

Eric
Note globale
  • Secteur d'activité: Gestion de l'enseignement
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Save yourself some frustration and don't waist your money

Publié le 14/12/2021

We have uses Peachtree/Sage 50 for 22+ years. The cost of use has grown exponentially and the...

We have uses Peachtree/Sage 50 for 22+ years. The cost of use has grown exponentially and the service is useless. Its imposable to find a telephone number for support. They route all support to their automated chat system that has no comprehension of actual problems. So, after 25/30 minutes of arguing with a computer trying to get a "real person", you may or may not get connected. Then you have to reverify all the same info you just gave to "Pegg" the computer.

Once you finally reach a real person for "support", they will send you a link to a help article that you have already googled and tried. That's all the support you get! Good luck fixing it yourself.

Avantages

Hard to say. Its too expensive. Support is useless. Has lots of technical glitches. Backup is unreliable.

Inconvénients

tech support! Free tech support is included with the subscription. But if you can't talk with a real person, what's the point? When you get a real person, they only send you a "help article" that you can google.

Jason
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Used to be the standard for small business in Canada, but no longer.

Publié le 09/06/2017

I have recently discovered Xero and moved my accounting practice to this software. It is so simple...

I have recently discovered Xero and moved my accounting practice to this software. It is so simple with the convenience of being cloud-based. I now recommend Xero to my clients and given its simplicity (yet still very powerful) I can foresee clients taking charge of their own bookkeeping and getting rid of their existing bookkeepers.

Avantages

Sage 50 was the accounting program I used to recommend to all my small business clients. Stable program that has most of the simple functions needed for most small businesses. Most used small business accounting software among my clients and almost all bookkeepers in our area use and have experience working solely with Sage 50.

Inconvénients

It's not the most user-friendly program and has a reputation of being difficult for non-bookkeepers and bookkeepers alike to use properly. Sage has been slow to make it more user-friendly and were behind in moving to cloud options. Personal experience is Sage support is very slow to respond to queries.