Cin7 Core

4,3 (711)
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Logiciel de gestion des stocks pour PME

Note globale

4,3 /5
(711)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,2/5
Support client
4,4/5

87%
des utilisateurs recommandent cette application
Classer par

Avis clients sur 711

Christopher
Christopher
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Dear systems deliver what if promises

Publié le 02/02/2022

We've been using it live for one month and so far the transition has been relatively smooth.

We've been using it live for one month and so far the transition has been relatively smooth.

Avantages

Comprehensive ERP features that are built with the workflow and accounting in mind. Excellent interface with Xero. Very customizable, but in an easy to understand fashion.

Inconvénients

For those switching from other platforms, it could use better historical data import functionality. In particular outstanding orders. We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

Alternatives envisagées 

Cin7 Omni et NetSuite

Pourquoi choisir Cin7 Core 

Lightspeed retail has no ability to handle sales tax based on "ship to" address and has not integration with Avalara. In discussing with Lightspeed they seem unaware that this functionality is needed. Also, you can only integrate with one ecom site and inventory management was glitching with the inventory levels frequently wrong.

Pourquoi passer à Cin7 Core

Overall value for money, plus the focus on accounting was a strong selling point.
Darren
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good

Publié le 08/11/2023

Not enough experience yet with the system.

Not enough experience yet with the system.

Avantages

Overall good platform, but needs some basic improvement.

Inconvénients

Purchase orders. They do not populate all products per vendor and does not populate 90 day usage of product on PO. This is vital for creating purchase orders.

Julian
Note globale
  • Secteur d'activité: Articles de sport
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Disappointment: Steer Clear of CIN7

Publié le 17/06/2024

Ever since CIN7 took over DEAR Systems, the shift in focus from quality service to maximizing...

Ever since CIN7 took over DEAR Systems, the shift in focus from quality service to maximizing profits has been blatantly obvious. The deterioration in service is both rapid and frustrating.

Avantages

Their customer support exists, which is something. They do respond to inquiries, albeit not always in the most helpful manner.

If you’re looking for inventory management software and are okay with navigating a complex pricing structure, CIN7 might be worth considering. There are definitely options out there, but this is one of them.

Inconvénients

Their pricing is chaotic, filled with charges for unnecessary features, and the account closure process is ridiculously cumbersome, demanding a 30-day notice. It's evident they’ve designed it this way to continue extracting money from their users.

Customer support is practically non-existent. They show no willingness to assist. In all honesty, this company and its software are a waste of your resources. There are much better alternatives available. Stay away at all costs.

Philip
Note globale
  • Secteur d'activité: Vente en gros
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Cin7 Excellent Inventory Management

Publié le 11/07/2023

Very easy to setup and use and excellent support when needed

Very easy to setup and use and excellent support when needed

Avantages

Ease of use and almost instant access to support when required

Inconvénients

No mobile app - it’s not easy to use the system in a browser on a phone

Alternatives envisagées 

MYOB Acumatica

Pourquoi passer à Cin7 Core

Value for money. But in hindsight, it’s also much easier to use, updates are reliable and it just works. Plus the support is first class. It’s what I’d expect from a cloud based system.
Cassie
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Powerful Tool for Managing My eCommerce Apparel Business

Publié le 12/04/2023

Avantages

Orderhive does what I need it to do, and more. Selling print-on-demand apparel on multiple platforms requires software that can bundle raw materials with final products and push out inventory updates in real time to multiple marketplaces and sales channels. Orderhive does this, plus it is a central location for order management, shipping, and reporting.

Inconvénients

The process for switching over my inventory system from my previous provider has been long, but it is a one-time task and I know it is necessary no matter which software solution I transition to. Thankfully, Atulya, my onboarding specialist, has made the process as painless as possible by being extremely accessible and responsive whenever I have a question and has walked me through every step of the process on zoom calls.

Paul
Note globale
  • Secteur d'activité: Électronique grand public
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Missing parts you think would be included - on initial sale promised 2 features & did not...

Publié le 26/06/2023

Promised a lot at the initial sales onboarding and specifically some items were not correctly...

Promised a lot at the initial sales onboarding and specifically some items were not correctly allowed for. As such all new users will then need to add the $$$ add-ons with Cin7 which quickly diminishes the value of this software. Cin7 admits the failure and the requirement for add ons but would not offer a satisfactory outcome due to their mistake

Avantages

Great cloud-based inventory and sales software

Inconvénients

Some features that you would have thought every other customer would want to have are missing, the Portal is a total waste - and independent Cin7 voiced "They have lost the battle on the B2B portal" Don't expect this to work as anticipated and look to deploy another type

Alternatives envisagées 

Unleashed

Pourquoi choisir Cin7 Core 

We had to progress from site software to the cloud based software

Pourquoi passer à Cin7 Core

It was to have integration with many other software packages - without the need for $2000 extra a year
Dustin
Dustin
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Growing SMBs / Midsized Companies are taking a chance with DEAR, Enterprise should avoid at...

Publié le 25/02/2021

They do not seem to have a very good handle on their "Official" integrations. We have a Woocommerce...

They do not seem to have a very good handle on their "Official" integrations. We have a Woocommerce store that does about 30,000 orders per month and we recently had an issue where no returns or refunds were being imported to DEAR. In the mean Time our CS agents were entering all credit notes and restocks manually in DEAR. It took almost 20 days of back and forth for DEAR to finally point out that their system was not receiving web hook notifications and was in polling mode. 20 days!

New situation, shipstation integration just stopped working. Submitted a ticket with the error details and steps to reproduce. Instead of getting any meaningful feedback, instead of their technical team just simply trying to reproduce it on their end which they would obviously do if they were developing the integration, they replied back that they needed to know the request details that shipstation is trying to send. They want the JSON payload presumably. But how in the world can they develop an integration if they don't already know what that response is supposed to be? How can they develop it without having a shipstation account of their own to test? The answer is they do and they can but they don't. It is much more convenient for them to simply kick the can down the road by telling the tier one person they need more information.

Avantages

What I like most is that it is built by accountants. Costing is done better than most systems. I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average. We use it all.

Inconvénients

Customer support is absolutely horrendous. They are reasonably fast to respond but you will always be given a tier 1 support agent who can't do much but reiterate the documentation to you. Their technical team seems outsourced because in 4 years I have not been able to have a live troubleshooting session with them.

Many times they push out updates to the system which cause problems with operations and integrations.

For over 6 months we had an issue where any advanced purchase (a purchase with more than one invoice and receiving) would not place the correct receiving record with the correct invoice. And you can't even choose which receiving note to associate to which invoice. So we would have open invoices which were actually received and closed invoices which had not been received. I had dozens of back and forth messages with support and I ended up having to get a DEAR partner to reach out to them on my behalf and get in touch with someone who could actually get it fixed. Then after we got told they would work on a fix it took another month or two for the fix to be implemented. And it still isn't perfect.

Another time, the support team deleted one of my eCommerce store applications. This meant we had to re-add the store and it re-imported and duplicated about 50,000 orders, causing a disastrous mess. Technical team refused to help so we had to go page by page in the interface and void 100 at a time.

Alternatives envisagées 

Odoo, NetSuite et Stitch Labs

Pourquoi passer à Cin7 Core

It was cheaper. And it was also a mistake. 4 years later and it is by far the source of the most frustration. If you're evaluating ERPs support must be your number one criteria your business will not be able move quickly if you have to fight to get information and action from your vendor's support team. The system is not bad. And in some cases the issue was with the third party they were integrating with, but these issues can never be resolved without the two teams working together. And that just does not happen at DEAR. The technical team seems like a whole other company. I suspect it is outsourced or something. The support and willingness of the technical team to help is abhorrent. I have more horror stories but I ran out of space to write.

Réponse de Cin7

Hello Dustin,

Thank you for your feedback. As per the conversation you had with our tech support we are pleased to have being able to resolve the aforementioned issues.

We are constantly looking at ways to improve our service and your valuable feedback is highly appreciated.

Regards,
DEAR Team

Jeffrey
Note globale
  • Secteur d'activité: Films et cinéma
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Buggy software with lots of issues and poor customer support

Publié le 02/10/2024

We have used DEAR / Cin7 for 7 years now. Up until recently any bugs or issues that popped up would...

We have used DEAR / Cin7 for 7 years now. Up until recently any bugs or issues that popped up would get resolved in a somewhat timely manner however now that has changed. They are focusing on rolling out new product features that are great for marketing while sacrificing having a system that actually just works.
Do not onboard your company onto this software, you will regret it, as it seems the company who acquired DEAR has no intention of fixing the buggy nature of DEAR and just wants to try and focus on selling more subscriptions.

Avantages

Cin7 is constantly improving the software.

Inconvénients

They sacrifice reliability, stability and fixing bugs for improvements that they can market as a new features.

Elliot
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Poor Customer service

Publié le 09/05/2024

Bad, system does not meet my requirements and this was not communicated by onboarding manager/sales

Bad, system does not meet my requirements and this was not communicated by onboarding manager/sales

Avantages

It's got a variety of possible option and integration.

Inconvénients

Jack of all trades master of none.

Literally does not work well if you have a complex supply chain

Laura
Note globale
  • Secteur d'activité: Vente en gros
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Software

Publié le 03/04/2024

Avantages

Very functional, lots of opportunities to manage different parts of business under one roof.

Inconvénients

Advanced software, can look a bit complicated from first look.

Mihaela
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

The worst and most useless support you can get. Terrible Software

Publié le 01/11/2023

If I could leave less than one star I would.We have been using similar software for over 6 years,...

If I could leave less than one star I would.We have been using similar software for over 6 years, but Cin7 Core acquired the company and to everyone's surprise decided to stop supporting it and we were forced to move to Cin7 Core , uniting us that it offers the same functionalities as the old system. The onboarding process was OK, but even then, we noticed that Cin7 Core has much less functionality than the previous software we used [sensitive content hidden]The real problems came when we launched the system and started actually using the Cin7 Core.We have several channels through which we sell: our own sites and a marketplace, and all our orders are processed by a 3PL ( fulfilment center)

Avantages

Тhere is nothing I like comparing it to the previous software we used

Inconvénients

The worst thing about Cin7 Core is their support. Support is extremely slow and so far has not resolved any of the cases we have written to them about. The open cases so far are:- Cin7 Core does not send our orders to the fulfillment center and therefore the orders are not processed on time.- Cin7 Core does not submit accurate quantities to the marketplace we sell in- Cin7 Core is not properly syncing all the new listings we put on the marketplaceIn general, basic functionalities for which similar software is still used are not implemented, which means that users like us suffer lost benefits in the most important period of the year.

Cory
Note globale
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Himash was great

Publié le 15/01/2024

Some integrations such as Quickboks online transfer all vendors or purchases I've made to people...

Some integrations such as Quickboks online transfer all vendors or purchases I've made to people and automatically populate them as suppliers in CIN7 Core. Similarly Avatax, once a transaction occurs, it automatically populates that specific location and it's tax rate in the drop down field, when I will always only need Tax lookup selected from the drop down. So both integrations have these messy autopopulations that don't have a simple fix to.

Avantages

Onboarding support with Himash has been fantastic.

Inconvénients

some integrations with ship station and Quickbooks haven't been as smooth as I had hoped

Steve
Note globale
  • Secteur d'activité: Production alimentaire
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Order Management Program

Publié le 21/02/2024

Avantages

Ease of Use
Integration with Shopify
Inventory Management

Inconvénients

Everything works as it should. Haven't found a con yet.

Bernadette
Note globale
  • Secteur d'activité: Fabrication électrique/électronique
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

[sensitive content hidden] - Implimentation

Publié le 05/11/2023

Avantages

[sensitive content hidden] was amazing in her training and implementation support

Inconvénients

We have only just started using it so don't have any issues at present.

Alison
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good inventory management

Publié le 06/06/2023

I quite like Cin7, can be a bit complicated at times. I contacted the customer service chat long...

I quite like Cin7, can be a bit complicated at times. I contacted the customer service chat long after I got home, with a query and [sensitive content hidden] was fast with a response and help. I’ll try the remedy when I get to work tomorrow 👍

Avantages

That I can see where I’m up to from Order, Pick, Pack etc by the colour of the next step being yellow

Inconvénients

That even to simply amend a lot no / serial number, everything gets undone right back from the Invoice and had to be redone.

hammad
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Software for SMEs

Publié le 23/05/2023

Its been a great journey. Best thing is the support team which is always ready to extend there...

Its been a great journey. Best thing is the support team which is always ready to extend there support round the clock. [sensitive content hidden] from dears support team is exceptional individual.

Avantages

inventory management and the ability to track inventory which is provided by very less ERP and are way more expensive than Dears system.

Inconvénients

I liked everything about dears. There is nothing that i can think of that would be regarded as least liked.

Jesse
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good system overall and good price

Publié le 29/06/2023

Very good. Key to running the business

Very good. Key to running the business

Avantages

Many features and can do all inventory management in one place. Ties with quickbooks

Inconvénients

Some features are confusing and take time to learn

Maciej
Note globale
  • Secteur d'activité: Traduction et localisation
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product and excellent customer service

Publié le 11/07/2023

Avantages

The Cin7 inventory management software has revolutionized my business operations. Its flexibility and user-friendly interface allow us to access and update inventory data from anywhere at any time. The real-time tracking feature keeps stock levels accurate, preventing overstocking or stockouts. The robust reporting functionality provides valuable insights for data-driven decision-making, while seamless integrations with other business tools save time and reduce errors. The exceptional customer support adds to the overall positive experience. I highly recommend this software for businesses of any size looking to streamline inventory management and increase efficiency.

Inconvénients

Side navigation was a bit confusing at the start, but makes sense after you get used to it

Vanessa
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Can't be beat for the price

Publié le 12/05/2023

After going around in circles with a few reps, I finally got connected with [sensitive content...

After going around in circles with a few reps, I finally got connected with [sensitive content hidden]. He was extremely helpful with ironing out some issues I was encountering. I think dear is an amazing product and always recommend it to my clients. I hope that the product continues to be a great program even after the transition to Cin7.

Avantages

Features are exhaustive; you can accomplish any setup. Easy to scale up with more features.

Inconvénients

Can be finicky, but once you learn the workarounds it works beautifully.

Alternatives envisagées 

Fishbowl et Finale Inventory

Pourquoi passer à Cin7 Core

Robust features for a great price
Utilisateur vérifié
Note globale
  • Secteur d'activité: Biens de consommation
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

No customer service to speak of, many features do not work

Publié le 11/04/2023

Just aweful. Their customer support is less than helpful, it's a waste of time.

Just aweful. Their customer support is less than helpful, it's a waste of time.

Avantages

I dont really like it. My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

Inconvénients

My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

Richard
Note globale
  • Secteur d'activité: Vente en gros
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic Support & Product

Publié le 28/04/2023

Amazing

Amazing

Avantages

There is so much to list that is good about Dear. The system is a very easy to use and their tech support are friendly and available 24 hours a day

Inconvénients

Just the mobile app for picking and packing orders. Its a little slow and not user friendly.

David
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Product

Publié le 09/06/2023

Avantages

Great features: Assemblies, inventory control, best before dates, lot codes

Inconvénients

Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined in the system itsel

Megan
Note globale
  • Secteur d'activité: Textile
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

My Cin7Core Rating

Publié le 14/06/2023

I am used to Sage and Dear is much easier to understand and to use.

I am used to Sage and Dear is much easier to understand and to use.

Avantages

That it is user friendly and that there is support whenever we get stuck.

Inconvénients

That sometimes I wonder if the reports can be trusted because of my lack of trust in data input.

Evan
Note globale
  • Secteur d'activité: Énergies renouvelables et environnement
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

It does what I need and a little more. But takes a while to get going.

Publié le 30/06/2023

Avantages

Multiple options to input information. It allows me to change things easily enough

Inconvénients

It took a while to get going I wasted a week trying to put everything in and realizing it was wrong

Patrick
Note globale
  • Secteur d'activité: Vente en gros
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Glad to see the back of it.

Publié le 25/04/2023

When a previous platform closed down in Australia (thanks Quickbooks Commerce) we were forced to...

When a previous platform closed down in Australia (thanks Quickbooks Commerce) we were forced to look for another platform. We thought Dear was the one, but boy were we wrong. We used it for 12 months, but it was like we were working for the software, instead of the software working for us. One of the worst platforms I've ever used.

Avantages

The ability to apply costs from other invoices to a shipment was very good.

Inconvénients

Cumbersome, clunky, too many clicks to get one thing done, no ability to right click and open in new tab, returns and exchanges in our POS software created a LOT of work in the back end of Dear to reconcile the transaction. When applying a workaround for one issue, it would have unforeseen ( and sometimes unseen, until too late) consequences. Not intuitive.