
Domo
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Avis clients sur 278

- Secteur d'activité: Sécurité et enquêtes
- Taille de l'entreprise: 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Data Visualization and Data Warehouse Match
Publié le 09/06/2022
It is a fun software that allows you do experiment and become familiar with the data any way you want to.
Avantages
I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.
Inconvénients
Sometimes navigating the software is a little confusing, especially when switching between various datasets.
- Secteur d'activité: Relations publiques et communications
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
a good product with the worst customer support
Publié le 23/01/2020
Good product with lots of promise let down by the worse customer support I've ever experienced.
Avantages
Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.
Inconvénients
Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.
Alternatives envisagées
TableauPourquoi passer à Domo
I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.- Secteur d'activité: Logiciels
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Domo is nice, but has too many problems with loading datasets.
Publié le 30/11/2022
Avantages
visualizations, ddx.
Inconvénients
Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Data Analytics with Domo
Publié le 26/06/2022
Domo is essential tool to use for your data analytics.
Avantages
Domo is essential tool to use for data and it gives you huge space to work on it.
Inconvénients
Domo is helpful tool but they should improve the tool for.
- Secteur d'activité: Comptabilité
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Business intelligence solution
Publié le 15/11/2022
I'm not complaining apart from the price ofcourse
Avantages
Domo is an excellent tool for creating high quality dashboards. the documentation is excellent
Inconvénients
There is no free version and the subscription is very expensive
Alternatives envisagées
GeckoboardLogiciel antérieur
Geckoboard- Secteur d'activité: Production alimentaire
- Taille de l'entreprise: 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
DOMO = decent, not the best
Publié le 29/11/2022
Domo is a decent product. I prefer Power BI if given the choice, but Domo is 2nd for me.
Avantages
Fairly easy to use. Able to handle a lot of data and data sources. Updates much quicker than Tableau.
Inconvénients
Not as easy to drill down through the data like Power BI. The visualizations are not as good as other software products either.
- Secteur d'activité: Santé, bien-être et fitness
- Taille de l'entreprise: 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Goodbye Excel, Hello Domo!
Publié le 29/11/2022
Avantages
Domo makes it easy to create clear and interesting visualizations that empower users with accurate data to make effective business decisions. I also like that it easy to change chart types mid-stream if I should decide that I want to take a different approach. Lastly, Domo's functions/calculations capabilities make it easy to map data or display standard global metrics with disparate data.
Inconvénients
It would be nice if Domo provided more options for color coding summary data (text and/or numbers). I also appreciate more gauge options both in terms of functionality and colors.

- Secteur d'activité: Logiciels
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy and intuitive
Publié le 05/05/2020
Avantages
The platform is most times easy to use and intuitive. With a good support and tutorial pages for creating data connectors and pages configurations.
Inconvénients
We could definitely see more love on the Java and Python APIs. There are a lot of features like sharing datasets and assigning PDP that would be really helpful if added to the API.
Also when working with HUGE datasets, with billions of rows, some DOMO plans tend to hang on processing time for dataflows and analyzer tools.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A great tool
Publié le 30/11/2022
Allows us to work with clients seamlessly.
Avantages
I like how it visualizes data and clarifies things for those without the same background.
Inconvénients
It feels older in design, more like a site built in 2010 but with 2020+ features.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Intuitive and approachable
Publié le 30/11/2022
Avantages
It’s extremely approachable for new users, but also provides the advanced capabilities sought after by seasoned users.
Inconvénients
The ability to designate some numeric value cards as unaffected by filters would serve several use cases for us.
- Secteur d'activité: Immobilier
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Absolutely vital tool for data analysis!
Publié le 01/05/2020
I've been very, very happy with what we get out Domo. It allows our small team to be able to make decisions and perform at a level that that far surpasses even that of mid to large size organizations. Domo is a powerhouse in the realm of data manipulation and analysis and I can't imagine being without it!
Avantages
Everything that allows us to import or connect to data and perform data analysis. The graphs, charts and filtering tools are amazing, and the new (beta) feature to save filter sets has been an incredible time-saver, as well as giving us greater insight into different views of our data so that we are then able to take a wider range of actions and not miss some information that would've otherwise not been visible or buried within other information.
Inconvénients
How much screen real estate is occupied by various things, leaving only a small amount of space for previewing cards. Going into full-screen has it's own limitations, so perhaps a "Theater Mode" view that minimizes unnecessary information to allow a larger view of the core content.
I also do not like that its not possible to scroll left and right within card previews, requiring them to be opened to be able to do so.
Finally, performance can sometimes be an issue, but I think that's more related to the enormity of data we are processing at any given moment more so than an issue with the product or the hosting servers.
- Secteur d'activité: Médias en ligne
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
I think the constant improvements made over the years has made Domo quite god
Publié le 01/05/2020
I think it's quite good and it's constantly improving. I started using it 5 years ago and it's much improved now.
Avantages
I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier. Continuing on with this, being able to store billions of rows of data in one area without having to pay for storage costs has been a huge boon for my organization.
I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward. Huge quality of life change.
Inconvénients
I'd like more options for automation and scheduling. For example if I have a dataflow that has multiple sources, I can only have it automatically update the whole thing on the latest thing to come in. The problem is that there's a lot of variance for when the sources finish updating so sometimes it updates without getting all the data in and looks weird.
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Domo Review
Publié le 10/10/2017
Overall we are very happy with the cloud -based BI solution and would recommend it to other companies.
Avantages
Beautiful interface and easy to use without any programming or SQL experience. Many important functions (variance calculation) that were missing have been added in the past months.
ETL function makes it easy to combine various datasets from many different sources and many out-of-the-box connectors are already installed and ready to import data (google analytics, shopify, Instagram, Twitter, google sheets etc.).
Reports can be exported into a customized powerpoint presentation with a button click and distributed to the company.
The buzz messenger function allows our company to communicate quickly if there are issues with reports or if we see interesting trends and have questions.
Great app that allows to view charts anywhere.
Inconvénients
Customizable access rights would be beneficial. Currently there are 5 different access rights options.
More flexibility in structuring the page (chart size options) and more color options in reports.
The table format is very basic and needs improvement such as variance calculations and more layout options.
Automatically scheduled reports and alerts can currently only be sent to Domo users with a license.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great visualizations and Data representation. Needs work on Data accuracy and reliability
Publié le 08/05/2020
I really enjoy using DOMO and we have clients that love it. We also get frustrated when Data is correct for a time then tends to stop updating properly or something goes awry.
Avantages
It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.
Inconvénients
I'd love for the integration connectors to be more fleshed out. We are trying to use the Pinterest connector and don't seem to be able to get the data we need from our Pinterest shopping campaigns. Sometimes when we use the Google Analytics connector data is off/incorrect so we'd love for the connectors to be more consistent. When DOMO works it's great but I do feel like things go wrong quite often and we often have to correct the data in DOMO and can't rely on it. It may be the way we are connecting the information but that's got to be solved somehow.
- Secteur d'activité: Transport routier/ferroviaire
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Everything I Need All In One Place!
Publié le 08/11/2018
We use Domo to connect the data sets from several different programs into information that can be shared between them through Domo.
Avantages
Domo connects the data from all of our different data sources and allows me to put it all on one dashboard page so that I don't have to flip back and forth looking for the information that I need. I love that I can share the access to these dashboards with all of my employees so that they have access to all of the up to date information that they need. I really like that I can take any of the data on a dashboard and Domo will turn it into an excel spreadsheet for me.
Inconvénients
The customer support is a little slow. There is also an occasional lag time between when changes are made to data and when they show up on Domo. It only refreshes about every 15 minutes.
- Secteur d'activité: Construction
- Taille de l'entreprise: 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good all-in-one platform
Publié le 29/11/2022
Avantages
It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.
Inconvénients
Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.
- Secteur d'activité: Réseaux informatiques
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Easy to use and quick development turnover
Publié le 29/11/2022
Avantages
Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.
Inconvénients
Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.
- Secteur d'activité: Production audiovisuelle
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Solves Monday Report Hell
Publié le 01/01/2017
Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.
Avantages
Can connect to just about anything.
Collaboration is easy.
Easy enough on mobile that our executive team can use it.
Inconvénients
Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable.
Alerting is pretty basic, would like to see more there.
- Secteur d'activité: Gestion d'organisme à but non lucratif
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Versatile Graphic Analytics for Any Fields and Users
Publié le 04/05/2020
Analysis of our top donors and distribution of grants using these funds over a period of time have been very insightful and critical to determine how our funds are allocated.
Avantages
DOMO Cards and graphics provide quick accessibility for the user and team projects. Very user friendly to learn and create your own displays and graphs to share with internal and external clients. Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results. Readily available on the desktop, laptop and mobile with all of the great features intact.
Inconvénients
N/A. A plus would be to include animation with the data in the Data Cards. For example, instead of a simple stacked bar chart graph and line graph overlay on the same DOMO card, reveal the pieces of the stacked bar chart, discuss with audience and then slowly integrate the line graph up to current year with extension of future years added to the same DOMO Card.
- Secteur d'activité: Fabrication électrique/électronique
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Daily / weekly DOMO user
Publié le 05/05/2020
At first I really liked it. Then I struggled with it and was frustrated (lack of knowledge on navigating) and my own difficulty knowing which variable to choose to get the desired results I'm looking for. However, I'm more comfortable navigating now since I use it daily.
Avantages
I like the ability to pull together aggregate data in seconds (using customized assumptions) instead of having to create multiple reports
Inconvénients
I can be tricky to learn how to use the software to its fullest. It takes a bit getting used to to navigate around.
- Secteur d'activité: Services financiers
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great Price, OK Service
Publié le 12/12/2018
Avantages
This software is mostly easy to use. It's compatible with various sources of information, but I mostly use it to export to the universal format, Excel. Report creation is made easy and as long as you have a business intelligence group or software engineers, you should be fine working through any problems when their server has issues.
Inconvénients
Server issues tend to happen at least once a week. Working with customer service is a huge hassle. I'm not sure if their agents are trained well enough to handle my requests. With all the down time, my team plans around not having access to reports available at least 2-3x a week for a few hours.
- Secteur d'activité: Logiciels
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
The future of cloud analytics
Publié le 17/05/2016
Avantages
Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.
Inconvénients
Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Gets the job done
Publié le 29/11/2022
We use Domo as a central place to process and visualize data from a number of internal sources. Almost no one outside of our BI team ever visits Domo. But I use it every day to monitor, analyze, and pull insights from our data sets. I found it easy to learn and while it's not without limitations, it's a very powerful tool that's crucial to my work.
Avantages
It's very easy to get data into Domo, clean, process, and visualize it. No code required and fairly easy to use and maintain.
Inconvénients
Getting data out of Domo is challenging. It's expensive overall, and features like visualization hosting are extremely expensive.
- Secteur d'activité: Externalisation/délocalisation
- Taille de l'entreprise: 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
My though about DOMO
Publié le 01/05/2020
DOMO is visual report that greatly help us in terms. This can be used either with pc and mobile phone.
Avantages
Business Intelligence tool that easy to learn.
Inconvénients
There are few things that needs to improve.
Like simple sizing of the card in edit dashboard mode using customized size option instated dragging to achieve the desired size.
Improving conditional formatting and not just basing it from the default value.
- Secteur d'activité: Recrutement
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great visualization Tool
Publié le 05/05/2020
Very pleasant experience so far and love learning new ways to integrate our data and build dashboards.
Avantages
It's ease of use and options to integrate multiple sources and provide a one solution dashboard with various key metrics.
Inconvénients
Intuitive but not developer friendly. Sometimes easier and quicker to manipulate the data prior to bringing into Domo for dashboard design.