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Avis clients sur 181

- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
One of the best LTDs I've ever purchased. Great value and functionality.
Publié le 25/05/2018
CloudApp is incredibly useful, user friendly and has become one of my favorite business and productivity apps.
Avantages
As a tech enthusiast, CloudApp isn't the most exciting deal I've purchased, but it's actually by far one of the most useful ones. I'm impressed with how intuitive and useful this app is! It's reliable, user-friendly and has really streamlined my workflow.
Inconvénients
I wish video uploads went by more quickly. It does seem to be a bit slower than other apps that do similar things, but this is only periodically, and overall, it's still a fantastic app that's been of great value to my business.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great application for getting your message across
Publié le 25/01/2022
CloudApp makes it extremely easy for us to record videos, create tutorials, and help our customers with a sleek piece of software.
Avantages
CloudApp is a very powerful application with a lot of useful features.
Inconvénients
There is a slight learning curve about what all CloudApp can do.
Alternatives envisagées
ScreenFlowPourquoi passer à Zight (formerly CloudApp)
CloudApp makes it easy to capture shorter pieces of content, while ScreenFlow is better for longer recordings and editing.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Could be Great, But Not Quite There
Publié le 22/03/2019
I bought it a couple of years ago, but gave up quickly as the desktop app was very buggy. It recently got an overhaul and I wanted to give it another shot. I love all the features it boasts, but with a buggy interface, it falls flat on it's face for me.
Avantages
I like that you can easily make screen captures and record a video of your screen.
It is great that you have a lot of space to put these files for sharing.
The personalized domain option is very cool. It gives a good impression when you share content immediately from your own domain.
Inconvénients
The PC Desktop app is too buggy still, it got a huge overhaul and I went back to it - wanting to love it. But it is not quite there.
I ended up going back to Lightshot for screen grabs and then setting up CloudApp on a different hotkey for recording a video of my screen.
It does weird things. If for example you have a dropdown box open on a website for a screenshot to show somebody what to select. Then when you hit the hotkey to make the screenshot, it automatically closes the dropdown box before making the screenshot.

- Secteur d'activité: Informatique et sécurité réseau
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent sharing service
Publié le 18/07/2022
Overall, CloudApp delivers the services that were the basis of its design. Nevertheless, development must continue.
Avantages
Allows me to create very short explanatory and demonstration videos to share with my collaborators.
Inconvénients
Very insecure platform. Recurring large file upload and download failures. The team must make an effort to develop other features with security as a priority.

- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Alternative to loom
Publié le 21/09/2022
Avantages
I like a bunch of features with CloudApp:
1. Screen recording
2. Annotation
3. The files are stored in the cloud, so I never have to worry about files not being there or getting lost
4. Their online storage also allows to create folders which helps to manage files on the cloud
5. Many times we used to use wetransfer for file transfer, now we use cloudapp
Inconvénients
Sometimes it has hiccups when the windows is rebooted/turned on

- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Why doesn't every person have this on their computer?
Publié le 26/06/2018
Avantages
CloudApp is among the greats of computer utilities. It works flawlessly and looks great. I love how easy it is to annotate a screenshot or record my screen, but the best part is the unlimited online storage of content and the link I can share anywhere.
Inconvénients
Hmm. Sometimes there are some little bugs, but the overall stability has improved a lot recently. I really can't think of anything else as it works so good.

- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This has quickly become one of my favorite apps
Publié le 13/10/2017
Avantages
It's incredibly simple to use and extremely fast. It does a great job with screen recording and screenshots, but we have found it to also be an excellent way to share design proofs with our clients. Just drop any large file over the icon in the Mac toolbar and it will automatically copy a sharing link to your clipboard - even if the file hasn't finished uploading. By the time you write up an email and send it, the file is uploaded and the sharing page is active. It is MUCH faster than using Dropbox, Google Drive, or any of the other tools we've used for sharing files. The sharing page is really nice, too. It has a simple feature for our clients to leave comments or annotate the files we've shared. We love this app. It's a huge time saver.
Inconvénients
They have some nice integrations with Trello and Slack, but those aren't tools that we use. Hopefully, they'll add other integrations at some point.

- Secteur d'activité: Comptabilité
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Screen Sharing is Fun With CloudApp
Publié le 10/11/2018
Avantages
Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share.
Inconvénients
There's no option to capture a window, and you can't pre-set the image/video size.

- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My most used app?
Publié le 16/10/2018
Avantages
I use this all day everyday! I am constantly taking shots and sharing with my team. It is just so so easy with the keyboard shortcuts and drag and drop feature... I totally love this app!
Inconvénients
Occasionally when starting video it misfires and means I have to close and reopen. Not very often tho

- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
After Trying All Others, This Is the Best
Publié le 01/06/2018
Capturing images and annotating them and sharing them are my biggest uses. I find that this app does it with ease considering what I can do with these images. I was using another app but kept getting bogged down in with the functionality not being where I wanted it to be but CloudApp does what I want and does it the way I want.
Avantages
I have used SO many screen capture apps and this is the best among all the free ones I have tried. It annotates easily and even allows me to move arrows around as well as text. It captures easily with a hotkey. It captures video easily and uses a microphone to record along with the screencapture. It stores my captures for later retrieval and sharing. I struggle to think of something it can't do well!
Inconvénients
It would be nice to more easily delete screen captures but to me that is this app's biggest failing, so it's pretty good!!

- Secteur d'activité: Services et technologies de l'information
- Taille de l'entreprise: 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Big fan, love it!!
Publié le 27/08/2016
I'm a huge fan of CloudApp. Been using them for the last 6 months. Started out where a few of my team members in the customer support team were using it, so I jumped in to give it a try too. At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video. We get a ton of questions from our customers but they don't always quite understand our documentation. We do our best!! But with CloudApp I can send a short video that I personally made in 10-15 seconds answering a question visually, rather than writing out a couple paragraphs of text.
Since we use Zendesk, I find myself wishing that CloudApp had a Zendesk integration. Usually I have to copy a short CloudApp link to a ticket or upload the gif directly but I'd love to see it made a bit easier.
Visual search had been really great so far too. Would love to see a Giphy integration so I can search for my stuff and maybe search for something that makes me or a team member laugh that I could share.
Last thing would be our Intercom client. We get a lot of customer tickets from our website and if I paste a link into a chat it doesn't show a preview. Intercom, if you're reading this, get that fixed!
Avantages
1) Huge time saver.
2) A much easier way to show my team (or friends) a visual to answer a question.
3) Works extremely well in my support team
Inconvénients
1) It doesn't have a Gmail/Chrome integration.
2) They don't have a great mobile app. There's a few in the App Store but none of them give as good as an experience as their Mac desktop app.
Réponse de Zight Traduire en Français
Thank you Carl for your amazing review!
It is greatly appreciated.
Best,
Derek Rey / CloudApp
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Works great at picture and video recording
Publié le 03/06/2021
My experience with CloudApp has been very positive. it's easy to use and the automatically cloud save feature means I never lose my work. The ability to group media together and share it as collections has resulted in some really positive client reactions.
Avantages
CloudApp provides easy-to-access (via the system tray in Windows) screenshot and video recording ability that automatically uploads to the cloud for easy sharing. I've found it invaluable for taking quick information screengrabs that I can send to clients to show them how to do something, as well as for capturing stuff that I need to send to teammates for information.
Inconvénients
It can occasionally crash or hang, and you have to restart it to get it to work again. The user interface for the video recording can feel a bit clunky and hard to understand at first, but once you get the hang of it, it ends up working fine.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lightweight but Powerful
Publié le 14/09/2020
It's been great. My team is constantly sharing screenshots or files with each other and as an admin of the account, I can see everything. It's also nice to be able to upload screenshots or proofs and send a link directly to the client.
One of the features I like most is we have our domain set to a custom short domain instead of the cl.ly default domain. This helps us look professional and keep everything branded.
Avantages
I've used CloudApp since 2012 including some of their paid plans. It's easy to install the app and it only takes up a small space in my menu bar. I love how easy it is to upload by dragging and dropping or manually selecting a file. It's also nice that they'll host your files on their servers so even years later, I can find old files and share them again.
Inconvénients
Over the years they started to make features only for paid accounts which forced people to pay for the app. It's a minor inconvenience for us since we use it in a web development agency, and it's a crucial part of our sharing workflow, but that could potentially turn people away and make them use alternative apps like Dropbox.
- Secteur d'activité: Bureau exécutif
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A must have tool
Publié le 11/12/2018
I loved it and I doubt a week goes by when I do not use it multiple times.
Avantages
This is one of those tools that many people won't realize they need until they get used to using it.
Yes, if you work in a support team then the usage case is obvious, and it excels at support, but it is so much more than that.
How often do you have to try to explain something to someone and it takes forever in words, but a quick screenshot would do the trick. Problem with a screenshot is you have to remember the key combination to take it. Then you have to open up your email. Then attach the file to it, etc. With Cloudapp this is all simplified to an amazing degree.
But it goes further than just screenshots. How about sending a 1 minutes video to your telco showing them that there is a problem with your bill, or even sending a document to someone without having to attach it to an email.
Trust me. This is genius.
Inconvénients
The only little niggle is there are very occasionally glitches or outages, but to Cloudapps credit they do get them sorted and they are very polite at responding to emails.
- Secteur d'activité: Internet
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Do NOT use for Markeitng unreliable
Publié le 01/09/2021
See above. I'm so upset with what happened and your customer support is terrible. I could not get hold of anyone. I want my money refunded for the upgrade that did not work.
Avantages
I use screencast o Matic and cloud app I had a massive launch video and decided to use the system.
***** BAD MOVE ****
They only have a 2 gig limit and my first 280 views blew my data and left my 11,564 with a message NO MORE DATA CONTACT USER>
What a pain in the arse! Thanks, guys, you left me to deal with 100's of emails to deal with.
So, I paid for an immediate upgrade. You tool my money. and It didn't work.
Would I use you again, NO. Not for any B to C. No way.
Inconvénients
The customer service and chat support is terrible. The earliest I could get hold of someone was 2 days by making a time to meet someone. I needed help URGENTLY and not one reply.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best drag-and-drop file sharing solution
Publié le 19/03/2019
CloudApp simplifies our workflow when we need to share screenshots and files to people outside of our organization. We highly recommend it!
Avantages
The reason we chose CloudApp is the MacOS integration in the menu bar. We used WeTransfer before, which required us to go to their website to upload files, but CloudApp allows us to just drag and drop our files to the menu bar, and it creates a shareable link for us.
Inconvénients
CloudApp successively increased its pricing, without much justification and added features. I was quite disappointed to see the lack of new features over the last 2-3 years. Also, storage prices dramatically decreased over time, so it's hard to understand why they keep increasing their prices.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Helpful Features; Free version as well but more limited
Publié le 18/02/2021
Avantages
I love that I can quickly capture my screen or create a video (with webcam and audio as options) to share with a customer that I'm serving (or a team member to view).
The annotation tools are incredibly helpful as well.
Inconvénients
At times the video doesn't save/upload properly, causing some frustration until resolved. This doesn't happen often (and never using the free version for some reason), but is frustrating when it does.
- Secteur d'activité: Conseil en gestion
- Taille de l'entreprise: 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Quality software product with amazing value for money and huge time-saver!
Publié le 26/07/2018
Productivity.
Avantages
CloudApp allows me to take screenshots and videos and upload them to their cloud app. I often have to make step-by-step tutorials and guides. I use CloudApp to take screenshots to outline steps. I have also used this to provide video walkthroughs and gif creations. The tool simply captures the screen image/video and directly uploads it into the cloud and gives you a shareable link. I didn't realize what a huge time saver this would turn out to be. The chrome extension and desktop app have become one of my most-used apps.
Inconvénients
I have only a minor issue with this tool. The global standard keyboard shortcut for the undo feature, 'Ctrl + z' does not exist here. It would be nice if they could implement this feature. Also, there have a few instances (just one or two) where the audio lagged behind the video recording.
- Secteur d'activité: Internet
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Screenshot and Desktop Recording Tool
Publié le 20/03/2018
Quick and easy screensharing.
Avantages
It is quick and easy to use with lots of great features like annotate, share with a link, or share the original file. It has great shortcut keys that you can reprogram if you happen to have a competing app with built-in sharing to lots of other collaboration services like Slack and Trello.
Inconvénients
There is not much that I don't love about this software. It runs silently in the background and never asks me to give it a review.
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super easy Screen Recording
Publié le 17/09/2021
Overall, I've had nothing but great experiences with CloudApp. It's super easy to use and great at what it does. I have seen other tools come across my desk and have tried a few, but nothing has convinced me to move to another tool.
Avantages
I use this all the time to send quick 'training' videos to my team and the product has been continually updated to include different styles of recording. Never had an issue. I also like knowing when the team member has viewed the video (and in many cases, watched it multiple times).
Inconvénients
Nothing really to speak negatively about. It does log me out more frequently than I'd like, probably every 2 weeks or so and I have to log back in (minor inconvenience).
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Cloudapp is a super-flexible way to take and annotate screenshots, create gifs, and record...
Publié le 05/06/2018
Despite the technical issues, CloudApp is a perfect solution for remote customer support - it's an easy way to use visuals to communicate important information to a customer.
Avantages
CloudApp does just about everything I've wanted it to do - I rarely think of an additional feature without finding it already in the software.
Inconvénients
I've had numerous issues with the software in the past - random crashes, skyrocketing RAM usage that slows my computer to a crawl. Most recently, GIFs have been killing my internet connection for about 2 minutes while they upload. A fresh computer with an SSD and newest gen i5 processor improved my experience significantly, but using an older machine may turn using CloudApp into a headache.
- Secteur d'activité: Internet
- Taille de l'entreprise: 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Complete Sharing - Head to Toe!
Publié le 17/03/2020
Avantages
Cloudapp replaces the system screenshot macro (If you want it) which makes integration into current workflows seamless.
Cloudapps mark up and quick edit tools are actually useful, and fast!
Custom domains for the links you're providing.
Asset expiration.
Photo, video, GIF.
Inconvénients
There's nothing I don't like about Cloudapp. It does what it says and it does it well. I'm glad to have Cloudapp installed and use it easily hundreds of times a day.
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Love CloudApp
Publié le 13/01/2018
Avantages
CloudApp is a life-saver as I work in customer support. We use it everyday to give our users visuals. It's extremely easy to use!
Inconvénients
There really isn't anything I don't like about CloudApp. The only thing I can think of is that I'd like to be able to edit the name of the clip in the pop-up window.
- Secteur d'activité: Services sans fil
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Ranks up there with Slack as a productivity gamechanger
Publié le 04/04/2019
Avantages
As far as communication online is concerned, nothing communicated better than visuals. Cloudapp has been a must have for me in communicating with vendors, partners, customers, and my team.
The Chrome app really makes it easy to share a website and add annotations, which is how I use it the most.
Inconvénients
There isn't anything to dislike really. Could maybe use a mobile app though.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CloudApp is an essential part of my work, simple, easy and fast
Publié le 02/05/2017
This help our design team to share visual feedbacks to our developers during the integration process, help us share design work together quickly etc.. It's become an essential tool in our workflow. <3
Avantages
- Super efficient
- Super convenient
- Great features such as the annotations
- Possibility to create smaller URL
- Slack integration
- Gif and now Videos
Inconvénients
The annotation is great but can be improved:
--> give us the opportunity to maintain shift to draw a straight line
--> Add custom colors
--> Maintain shift to draw perfect square or circle