Quicken

3,9 (425)
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Note globale

3,9 /5
(425)
Rapport qualité-prix
3,7/5
Fonctionnalités
3,9/5
Simplicité d'utilisation
3,9/5
Support client
3,5/5

73%
des utilisateurs recommandent cette application
Classer par

Avis clients sur 425

David
David
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Quicken Home & Business 2022 Review

Publié le 25/11/2022

We use this software for the accounting of my wife's small business and financial reporting needs...

We use this software for the accounting of my wife's small business and financial reporting needs for select government programs. This is the best accounting software for a small business owner/sole proprietor in the market today. We have been using this program for nearly ten years.

Avantages

I like the updated tax tables and current regulatory database for up-to-date tax prep tax schedules and deductions. It is easy to input transactions, categorize them, and get a running balance with ease.

Inconvénients

My least favorite thing about this software is that it now requires a subscription instead of buying the program for a set price.

Robyn
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quicken is a Great Program!

Publié le 18/10/2022

Placed it on 2 units at first to try it out in our office and loved it so much we decided to switch...

Placed it on 2 units at first to try it out in our office and loved it so much we decided to switch everyone to it instead. Been using it daily for almost 3 years now. It's an excellent program!

Avantages

It's very easy to self learn this program. It is equally as easy to teach to others too because it's simple to understand

Inconvénients

I have no complaints. It was easy to set up, it was easy to convert info from the prior program we were using. It was easy to learn and easy to teach to others. 10 out of 10 far as I'm concerned!

Alternatives envisagées 

QuickBooks Enterprise

Pourquoi passer à Quicken

Easier to learn according to reviews we read.
Mike
Note globale
  • Secteur d'activité: Assurance
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Is there anything out there other than Quicken?????

Publié le 08/03/2018

If I could give less than 1 star I would! I have been a huge supporter of Quicken in the past. I...

If I could give less than 1 star I would! I have been a huge supporter of Quicken in the past. I encouraged my kids and clients and anyone that would listen to use Quicken. Sorry!
I have now gone to using my online banking bill pay through my bank which is free!

Avantages

This used to be a great product! I have used it since 1993 to track my business finances and investments. It really helps at tax time.

Inconvénients

Support is worse than non-existent. It is March 8th and I have been trying to get support since the first week in January. I was on the phone with a rep for 2 hours trying to get bill pay to work. I was told to hang on I need to ask my manager about that and then hung up on. I tried chatting and was told that you cannot use chat for online bill pay. Called the support number and was told that there is a special number for online bill pay. I called that number and was told by the rep that I needed to go to quickenbillpay.com but he would stay on the line and would call me back if I got disconnected. That was a week ago. Still havent gotten at call. Went through the insutructions on the quickenbillpay.com website to set up a new account and it indicated it would take 2 -3 days to set up an account and I would receive 2 transactions on my bank statement from them. Check my statement and then come back and enter those figures to confirm I own the account. That was 6 days ago and still no transactions. Yesterday I received an email that I must send in 1. My drivers License. 2. My Social Security Card. 3. my most recent utility bill from water, gas, or electric company only. 4. A voided check from each account I want to use.
Sounds like an internet scam to me. I called quicken and explained I wasn't comfortable sending all of this over the internet and by the way I have been paying for your services for 25 years and now you want all of this info. Their response is quicken was sold and that they are a new company and they have to have the info or no bill pay services! No wonder they bill pay services are now included in the Premier package. No one can use it! The bad part is I have all of my payments for cars, houses, utilities, credit cards set up for auto pay using quicken bill pay. Now I have to find another way to get them paid because it has taken 2 months and I still am not set up for bill pay. By the way they don't tell you this is what happens when you download Quicken 2018. Beware!

Dan
Note globale
  • Secteur d'activité: Photographie
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quicken.. Still the best after 30+ year os use

Publié le 30/07/2024

I've used it for business, taxes and investments for over 40 years. Always works

I've used it for business, taxes and investments for over 40 years. Always works

Avantages

Easy setup, highly customizable, versatile and stable

Inconvénients

None really. I've used it for business, taxes and investments for over 40 years

Kelli
Note globale
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Easier to learn that Quickbooks but not as many features

Publié le 05/05/2022

Works really well for keeping track of spending across multiple accounts and offers simple...

Works really well for keeping track of spending across multiple accounts and offers simple solutions for designating expenses.

Avantages

I was able to easily import out multiple business accounts into Quicken, something I was not able to do with Quickbooks. Updating accounts is quick and easy too. I like the simple flagging option that allows me to mark a transaction for later investigation.

Inconvénients

Will not generate a simple profit and loss statement based on accounts. I understand Quicken is meant more for personal, than business use, but it would still be a nice feature to have.

Grant Bentley
Note globale
  • Secteur d'activité: E-learning
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Excellent for Blended families and small business

Publié le 16/02/2024

My only issue getting started was 'Adding' an account. Followed every step to frustration almost...

My only issue getting started was 'Adding' an account. Followed every step to frustration almost cancelling subscription. Finally I phoned customer service and they were amazing! Took over screen and walked me through. Ended up being my display on the Mac, once corrected worked great!

Avantages

For $80 Cdn / year this is a fantastic program for blended families with multiple sources of income and complicated expenditures that require organizing. As a lay financial planner, with a rental property and a second marriage, I have spent way too much time trying to organize the finances. What has taken me literally days to do on a spreadsheet has taken me 3 or 4 hours on Quicken. Monthly expenditures and small business management will likely take me 2 to 3 hours a month now, at most. Once you organize your Transaction Payees into Categories (a few hours the first time) you never need to do that step again! Spending charts / pie graphs are clear and 'quickly' ... you know where the money is going, almost to the moment. The program was super easy to show my wife how it works and unnecessary stressors have been eliminated.

Inconvénients

I say almost because transactions from the bank are not simultaneously dropped into your application. Even if you update the account (refresh) it can take time for the new transactions to show up. Apparently the web app doesn't have this issue but the downloaded desk top version does. For me, no issue, but for someone who requires immediate updates it might be a problem.

Dan
Dan
Note globale
  • Secteur d'activité: Hôpitaux et soins de santé
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Don't bother

Publié le 29/01/2019

Avantages

It is relatively cheap, if you can find it on sale, and has a few good features for property managers including the ability to automatically send invoices. You also get all the typical features of Quicken, like the ability to track your personal finances, connect all your banks and investment accounts, download statements, etc. I've been using Quicken for years and years and it's definitely the most important program I own and need and I hate pretty much everything about it.

Inconvénients

Quicken, by now, is the most bloated piece of software in the history of the world. There are dialogs and sections of this app that were likely last touched when Reagan was present. It's a crazy amalgamation of features added over time. When using the app, doing even the most basic tasks kicks off a round of screen refreshes, flashes and such. No clue why it does that, but the whole thing desperately needs an overhaul.

KAYLA JANE
Note globale
  • Secteur d'activité: Vente en gros
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Quicken is OK but not the end-all solution

Publié le 30/01/2024

Quicken keeps me organized for personal use but there are always additional steps when it comes to...

Quicken keeps me organized for personal use but there are always additional steps when it comes to business. I use it for two small businesses, both of which require sending the transactions and reports from Quicken to external accountants. This program is best for individual use, and managing your own transactions unrelated to owning any business.

Avantages

I like the ability to organize and ease of us. I like the connectivity to other websites, accessibility from many platforms, and simply layout. Quicken is ideal for transaction management.

Inconvénients

Quicken provides information but generating taxes, tracking capital equipment, really anything beyond the bare bones - is another investment in different software or an accountant.

Jodi
Note globale
  • Secteur d'activité: Immobilier
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Our company has been using Quicken for over 15 years and we are very satisfied,

Publié le 21/05/2024

I use it daily and it works well! No qualms at all.

I use it daily and it works well! No qualms at all.

Avantages

The software is efficient, easy, and works very well.

Inconvénients

I am overall very satisfied. There is nothing I can think of that needs improvement.

Wes
Wes
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Quicken is the Grand-Daddy of Personal Finance Tools, I can't Quit It.

Publié le 07/06/2024

I've used Quicken for such a long time, It would be difficult to switch to an alternative. I...

I've used Quicken for such a long time, It would be difficult to switch to an alternative. I general it works for me, and I see no evidence which indicates I should check into alternatives.

Avantages

It is highly evolved for tracking personal expenditures, and the performance of personal investments.

Inconvénients

The smallest price point at which I can get it, is rather high. I wish it had more tailored pricing based upon the features you need.

James
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Lack of availability for Mac

Publié le 11/08/2018

I cannot say more than I already have. I’ve had to save information on my Mac and then pick it up...

I cannot say more than I already have. I’ve had to save information on my Mac and then pick it up on my PC just to send an invoice. This is inconvenient. It takes time that could be better off spend doing other things. Please, Quicken, bring Home and Business to Mac. Also, allow the ability to edit previous entries. I’ve noticed issues in the past that could have been easily fixed with an edit button, but you cannot. This should be fixed. As the leader in accounting software, it should have more features available than it does.

Avantages

Quicken seems to be the go-to accounting software in the industry, so naturally we went with it. We were very happy with Quicken, as it is easy to teach to our new employees. I also really like the seamlessness of the program between a Mac and a PC. My laptop is a Mac while my home computer is a PC, and I find that the program itself is very similar on both platforms, and thus very easy to use. However, we initially intended to purchase Quicken for Home and Business, but it is not available for Mac, so we had to take a step back and purchase Quicken Premier. This was more than slightly annoying, but we managed to make it work.

Inconvénients

The lack of availability of Home and Business for Mac is a big con for me. The Home and Business program allows for custom invoices, which would look really good for our small business. We also wanted the ability to track our profit and loss, so we purchased it for my home computer. We can still send out the custom invoices on our PCs, but it would be a lot easier if it were available for Mac. Hopefully, there will be an option to purchase Home and Business in the future for Mac.

Patrick
Note globale
  • Secteur d'activité: Nanotechnologie
  • Taille de l'entreprise: 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Buyers Beware of Bullying (Extortion?) Tactics After You Buy

Publié le 22/12/2021

Very unfriendly customer support personnel who don't want to help problem solve

Very unfriendly customer support personnel who don't want to help problem solve

Avantages

The software failed in its functionality on several fronts

Inconvénients

After the product failed to download my transactions properly from my broker, I chose not to renew my subscription. Shortly before the expiration date of my subscription, two huge "reminder banners" appeared on my screen blocking nearly a quarter of the computer screen. Neither banner contained a "dismiss" or "X-out" button, only a button saying "RENEW". Because the banners block the screen, several more keystrokes are required during every transaction to complete them. When the banners failed to disappear, I called to ask how to remove them. After talking to two supervisors, [SENSITIVE CONTENT] , both were abrupt and unhelpful, stating there was no way to remove the banners without paying the subscription price. I was told that the original subscription agreement warned of some "loss of functionality" upon non-renewal, but there is nothing more specific mentioned to give potential buyers an idea of Intuit's penalty tactics if you choose not to renew the subscription because of product failures. Let this review serve as a warning that once you subscribe, you are locked in for life. Caveat Emptor - Buyer Beware!

Tim
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Potential as a great product that suffers from poor quality

Publié le 07/12/2018

Quicken for Business has no real peers on the market. There are certainly much better SMB...

Quicken for Business has no real peers on the market. There are certainly much better SMB accounting packages, there are better investment packages and better rental property packages, but Quicken appears to be the only one that consolidates all these functions into one. This used to be a quality package with minor bugs. Since being spun off, the management has successfully converted this from a typical "license and download" software to an annual subscription service, meaning you have to continually pay to be able to use the software. They also appear to have changed something in the QA process, as it has become more common for updates to fix one thing and break two more. Still, the basis is there for this to be a great product if they can ever solve the bad development issues.

Avantages

For a small business or and individual with rental properties, this product has a full set of features that, if working properly, could really help. Interface is easy to use. Most banking and investment services can be accessed to easily download and reconcile accounts.

Inconvénients

Very, very buggy. Some features just seem to automatically cause the system to crash. It seems way too often that the data file becomes corrupted. Recently changed to a subscription model, so you can't really keep a stable release.

Greg
Note globale
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Online BillPay is not functional

Publié le 09/02/2019

If they resolve the BillPay problem, or if you confirm your bank will accept payment from Quicken...

If they resolve the BillPay problem, or if you confirm your bank will accept payment from Quicken through their DirectConnect feature, then the subscription/2019 version should be similar or slightly better than earlier versions. If you need BillPay, DO NOT UPGRADE Quicken until you can confirm they have patched their software to correct this apparent bug.

Avantages

Subscription/2019 version is similar to older versions.
Tracks funds easily. Intuitive money management.
Allows download/sync with checking, savings, credit card, and investment accounts.
Subscription model is expensive, but will be offset by no longer having to pay monthly charges for BillPay.

Inconvénients

Requires "upgrade" to 2019 version.
Requires deletion of old BillPay account and manual re-entry of all payee and account info during upgrade.
As of 2/9/19 BillPay is not functional. Have been waiting since 1/6/19 for account activation, so can still not pay bills through quicken using the subscription version I am paying for. Many other customers with same complaint. Support says still trying to resolve similar tickets from customers from December 2018.

MARK
Note globale
  • Secteur d'activité: Assurance
  • Taille de l'entreprise: 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great financial tool! I would be lost without it!

Publié le 22/04/2021

I love this tool and use it daily to track all of my finances. i would be lost without it!

I love this tool and use it daily to track all of my finances. i would be lost without it!

Avantages

I love how quicken puts all of your financial companies all in one view. The biggest reason i switched from Yodlee was the fact you could add recurring future dated transactions. Many financial tracking tools do not have this. This was a make or break feature for me, as I like to see exactly how much money i will have in the bank in 30,60, 90 etc.. days in the future. Quicken does this, and does it wonderfully!

Inconvénients

The only con I can think of is there are too many features. I am by no means a power user, and just use the basic transaction features. I do not use any of the budgeting tools or other such things, but I am sure they are very useful to others. It would be nice to see a simple mode that turned off many of those features if you are not using them

David
Note globale
  • Secteur d'activité: Organisme social ou civique
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

A Product Whose Time Has Passed

Publié le 28/03/2019

Avantages

Quicken for more than a decade has been "the" standard for personal financial management and I used it for many years to track my families spending habits, transactions, retirement and more. It's "the" gold standard for anyone looking to track their financial health.

Inconvénients

Multiple online products, including Mint which is also owned by Intuit that makes Quicken, covers 90% of the features/functions that you would normally run on your computer. For those that don't want to trust their information to such web/cloud services then Quicken still remains a viable option. However, in recent years Quicken has begun to scale back on services like Bill Pay as banks and other online services take over. I don't think Quicken is going away any time soon, but it's very clear that it's time has passed and it's only a matter of time until Intuit makes the decision to retire the software.

Tina
Note globale
  • Secteur d'activité: Immobilier
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

100% UNRELIABLE - prepare for lost data and hours of rework

Publié le 12/06/2018

if you are considering purchasing this software, run like the wind

if you are considering purchasing this software, run like the wind

Avantages

I like that I can create different accounts and it's somewhat easy to do searches and run reports for my rental expenses. I was happy with the software for about the 1st month I had it.

Inconvénients

This is hands down, the most buggy software I've ever used. I use the mobile app to input receipts and then I sync with the desktop.. only I find myself on the phone with Quicken support almost every single time I use it because it won't sync to the cloud properly. Sometimes I get errors, other times, not all the receipts transfer over and they often have to reset my cloud which deletes hours worth of work i've put in. What's the best thing EVER??? Trying to find what data was deleted and starting all over again... yeah, my worst freakin fear. This software is EXACTLY my worst fear. completly 100% unreliable. I would go to a competitor in an instant if I could find an alternative and I look all the time. Maybe Neatworks.

Doug
Note globale
  • Secteur d'activité: Services financiers
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

have to hold your nose to deal with thieving Intuit (maker of quicken)

Publié le 04/08/2020

it sucks; see the cons.

it sucks; see the cons.

Avantages

works most of the time but not always as upgrades have frequently broke my configured reports

Inconvénients

they changed to a subscription service a couple years ago and force you to pay every year when I (and millions of other users) were perfectly content with the software that we already paid them for. While I hated that they were extorting a fee from me I almost got taken by them again when I went to downgrade my service to the lowest level. Their order form online starts the subscription the day you do the downgrade rather than starting it after my existing, already paid, subscription ends (which results in them stealing another month of fees from me). I hate them but as my title suggests; I put up with them because there is no other product that does what it does as well.

Joseph
Note globale
  • Secteur d'activité: Immobilier
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good bang for the buck for basic accounting

Publié le 14/01/2018

Smaller businesses with less than 30 rentals, should be able to use this software and compensate...

Smaller businesses with less than 30 rentals, should be able to use this software and compensate for te deficiencies with desktop software like excel. This would be a very cost effective way of having computerized check register and reporting while minimizing software costs.

Avantages

Integration with almost every bank to download transactions automatically makes me confident that we will not miss any transaction and keeps me updated on our balances on a daily basis.
Categories and Tags are very powerful and flexible tools that allow you to custom configure how you use the software and define your reporting requirements.

Inconvénients

Other than a good transaction register (with categories & Tags) , the program lacks many needed features for managing a rental business. The rental aspect is almost non-existaent.

Joseph
Note globale
  • Secteur d'activité: Divertissement
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Can get it done

Publié le 13/09/2023

Generally, a well-maintained piece of software, though from time to time features break and...

Generally, a well-maintained piece of software, though from time to time features break and sometimes it takes a while for the bugs to get addressed.

Avantages

Quicken is better suited for personal use, but we have been using it for our company for over a decade and it does what we need.

Inconvénients

Payroll options are expensive, and not all the options are available.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Immobilier
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Business & Rental Mgmt

Publié le 04/04/2023

Avantages

It keeps up with my rental expenses as well as my business

Inconvénients

It takes a while to figure out but customer service is helpful

David
Note globale
  • Secteur d'activité: Cabinet d'avocats
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Not nearly as good as the Quicken of old before sold by Intuit

Publié le 08/08/2022

I have been using Quicken for decades and it was always wonderful software. Since Intuit sold out...

I have been using Quicken for decades and it was always wonderful software. Since Intuit sold out Quicken simply has far more bugs, does not work nearly as well as the prior versions. Its too late for me to switch, but if you are starting out in your own business, consider whatever alternatives out there are available before getting bogged down with this now very buggy product. Its the old cliche I guess, "if it ain't broke don't fix it". Of course this new company had to change everything up, in particular the reports function and now I find it misses transactions often enough that I don't trust the software for accuracy.

Avantages

It does its job though not nearly as well as the older versions

Inconvénients

Very, very buggy and far more difficult to use than the older version

Ali
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Updates have bugs

Publié le 09/12/2021

Until a couple of years ago when the company was sold, all was fine, after they keep sending...

Until a couple of years ago when the company was sold, all was fine, after they keep sending updates and they have bugs and I cannot used the software. Their customer service, never pick up and wasted hours of my time trying to fix. SO, if your time has no value, then this software is good but if you are effected by downtime, do not but this software.

Avantages

Used to like it when there no bugs in updates

Inconvénients

the forced updates have bugs. I had to let the update done this morning before I use it. After update, I cannot print checks. it goes in a look back to printing checks. Have spent many hours trying to reach customer service but no one picks up.

Bill
Note globale
  • Secteur d'activité: Conseil en gestion
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

There is no better Financial Manager

Publié le 23/08/2018

I've been using Quicken for over 20 years and have a file with that much information. Because...

I've been using Quicken for over 20 years and have a file with that much information. Because Quicken offers various ways to categorize data, I'm able to get very accurate information on my spending. The ability to interact with online banking is very good. While it has some modernizing to do, Quicken is hands down the best financial manager out there.

Avantages

The company really cares about users. It is as detailed as you want to be. Can manage data in various ways for you to know exactly how you're spending your money. You can store PDF bills and documents in your accounts.

Inconvénients

Doesn't work well with touch. It's coming along but not there yet. There are a couple undocumented "features" which can really screw up your data.

Dennis
Note globale
  • Secteur d'activité: Bureau exécutif
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

20+ year user, now totally dissatisfied

Publié le 21/02/2022

Quicken just doesn't care about good customer service. It is now unusable, so I didn't renew my...

Quicken just doesn't care about good customer service. It is now unusable, so I didn't renew my subscription. It's better to just do things manually than use software that doesn't work. I have gotten zero value out of it since November 2021.

Avantages

updates of financial companies data (banks, credit card, Investing).

Inconvénients

It now doesn't work with Schwab to download investing data. On or about 11/19/2021 when Schwab introduced an enhanced security process, which Quicken was totally unprepared for, Quicken just doesn't function with Schwab updates. I've spent 50 hours trying to get it to work and been on the phone 3 times (total of 6 hours) to no avail.