
Goldie
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Avis clients sur 762

- Secteur d'activité: Immobilier
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Helpful
Publié le 18/09/2019
Scheduling appointments is a good majority of my day and the easy to use app is very useful and the reminding clients of appointments is the best as to avoid loss of time with no shows.
Avantages
This is a very easy to use software for scheduling appointments and reminders. Makes my job very easy.
Inconvénients
I don't have any real cons but possibly in the text put what the appointment is regarding such as location of appointment
- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Hair salon
Publié le 19/07/2021
My business runs smoother, and appears more professional by using this app. I’m a one person show, so having something simple to set up and operate from my side, and also be simple to use for my clients, is integral.
Avantages
I like that it’s free, and covers all the areas I need in order to run my business: online booking, client notes, simple and straightforward set up of services, calendar syncing
Inconvénients
The “time off/book event” buttons are annoying in that once you click them, they send you to a random date/time selection, rather than the specific day and time you have clicked on to book off.
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
First time user
Publié le 08/01/2021
I'm a new user and we are on lockdown so salon will not be open for a period of weeks due to covid lockdown !!
Avantages
I used phorest before and this is my first time using this app im going to use it for a period of 6 months when salon re‐opens to compare it with reports etc
Inconvénients
It is limited in the amount of reports it gives on a daily and weekly basis , I would like to see graphs on this system, and daily printouts also
Alternatives envisagées
PhorestPourquoi choisir Goldie
Its about cost reduction and been prudent with my financesLogiciel antérieur
Phorest- Secteur d'activité: Santé, bien-être et fitness
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Don't change what ain't broke! Just keep on improving!
Publié le 04/04/2022
Really no qualms since using the app. Really a great app
Avantages
I really appreciate the Customisable sms messages
Inconvénients
It would be nice to be able to select which features one would like to use then pay for that specific package you've selected. Especially for smaller businesses or loner like myself
- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great app!
Publié le 10/02/2021
Very good helpful when I need to get into my account if there is a glitch.
Avantages
I love the service color coding and also that you can see the month in a view.
Inconvénients
Wish it was less expensive to have the automatic reminders and confirmation reminders.
Pourquoi choisir Goldie
Want to save money and to also have automatic reminders and confirmations. Free on square appointments.Pourquoi passer à Goldie
A friend used it and liked. Pretty easy to set up and use. Did what I needed.- Secteur d'activité: Automobile
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great support
Publié le 06/03/2021
This has definitely made my life easier. Now running my business has become simpler. Staying in contact with clients are easier and I have also reduced cancellations.
Avantages
Software is great and bug free. I did have a very small issue and sent a request to fix issue. Fixed within 24hrs. They are great. Highly recommend.
Inconvénients
When entering addresses, it doesn’t show possible addresses like it used to. When I originally started using app, it would finish addresses for me. That’s just another way to verify that you do have the correct city, zip etc.
- Secteur d'activité: Automobile
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great app!
Publié le 13/11/2021
We absolutely love it!
Avantages
This app is so user friendly and easily helps us organize our appointments. We are excited to start using the staff options
Inconvénients
I do wish there was a way to 'close out' an appointment which would then prompt any note taking for that client. This would enable the office to see the work flow in real time.
- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great service/product
Publié le 02/05/2022
I love the software overall, just wish there was a bit more features
Avantages
I really love this booking software especially the text confirmations and reminders
Inconvénients
There needs to be more online booking capabilities (deposits, CC info, web access)
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love this for my business
Publié le 03/02/2022
I really love this app, although I wish you can use it on a desktop.
Avantages
Super simple, easy navigation, and it's free! I did end up buying the $5/month plan and couldn't be happier.
Inconvénients
It doesn't have a option or card reader to take payments
Pourquoi passer à Goldie
Super easy and simple and is free and does most of what I need.- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best so far
Publié le 12/01/2022
Me and my clients love Appointfix. It’s the easiest booking app I used so far, with many features and options. For my clients is easy to use as well, they can book their appointment in seconds without any hassle.
Avantages
It’s easy to use it and has many features what helps me with booking my clients in. Actually it’s better than any other apps I used in the past and I just love it!
Inconvénients
No cons, I would love only to be able to send out cancellation messages if a cancel someone’s appointment.
- Secteur d'activité: Mode et vêtements
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfect App for any stylist of nail tech
Publié le 20/09/2019
Support is very fast at responding to and questions I may have and very helpful. ALL of my clients love that they get multiple reminders and it has kept me from having no show appointments.
Avantages
I love that it is easy to use, I can see my whole weekly view, that it syncs with my Google calendar and most favorite part that it sends reminders to my clients.
Inconvénients
That clients can not book online them self's.
- Secteur d'activité: Psychologie
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
What I really like about Appointfix
Publié le 19/11/2019
I like being able to manage communication about appointments so quickly and easily.
Avantages
I will not go into the standard features of the software which are great, because you can read about them elsewhere. I will just mention that when I used to send out reminder texts the traditional way, there was always a chance a could get the time wrong and really mess things up. There is zero chance of this happening. I really like sending out the reminders so quickly but it still looks like a personally written message rather than a corporation style reminder. I also like there are many different messages I can send out, so valuable in the middle of the day when I am busy but need to get certain information out to new clients who have just been booked into the appointment calendar.
Inconvénients
I have the schedule set up for hourly appointments so that the entire day will fit on my phone screen. However, setting up appointments that are on the half hour takes a few more screen gestures. I also wish the program had a "go to today" button.
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great app - minor issues
Publié le 02/11/2021
Fix the failed message after a new client is added and confirmation text is sent.
Avantages
I really like the scheduling capabilities of this app. Out of the apps I’ve tried in the past this is the one I’ve liked the best. Very easy to create appointments and customize the services your offering.
Inconvénients
My least favorite this is an issue I’ve come across repeatedly. Whenever a new client is added - I always do a confirmation text as soon as the service is booked, but I’ve noticed that I get an alert saying message could not be sent. My “solution” has been to create the client profile and after 15mins, then I create their appointment - wish I didn’t have to wait and it was easy as soon as client profile is created to book their appointments without this failed message alert.
Alternatives envisagées
VagaroPourquoi choisir Goldie
This app looked more up to date. The other app was really outdated.- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wonderful Decision
Publié le 03/04/2020
I was very hesitant to switch from paper to technology. After the paper clutter was becoming too hard to keep up with, I started looking for apps to help me with scheduling clients. Appointfix has gone above and beyond with my expectations. The team is very helpful whenever I run into a problem. Their response is prompt and the team does a great job of fixing things quickly. My clients have loved the convenience of getting reminder text messages and instant booking messages. Since the option to schedule personal events has become available, there is no reason to use any other calendar than this one. Appointfix is my lifeline now. I’d be lost without it. I’m so happy that I made the decision to switch to this.
Avantages
The thing that I like most about the app is that everything is in one place. I also love the Instant booking messages and The reminder messages.
Inconvénients
The thing that I like least about the program is that you are not notified when scheduling multiple appointments if you are booking over someone else. There is no warning that you are double booking or sometimes triple booking.
- Secteur d'activité: Vétérinaire
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfection.
Publié le 14/10/2020
In a simple phrase. Life saver.
Please, if you run a business that needs a calendar for customer appointments, this is is.
It’s worth every penny of the tiny price tag.
Avantages
The automated text messaging and online booking are my highlights. They both save me time reminding customers about appointments and time spent booking customers in. Time = money. I now have a more efficient calendar, significantly less no shows and more time to earn money or be at home with the kids.
This product is, simply put, PERFECT.
Inconvénients
The only con is the lack of managing more than one member of staff at a time, so people can’t “double book” the calendar where it would/should be possible. But, the fabulous customer service from the app team have said this is to be implemented very soon, by the end of this year.
So there aren't really any Cons, if you want something adding, email them and they’ll get it added.
- Secteur d'activité: Formation professionnelle et coaching
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Simple and trustworthy
Publié le 10/11/2020
Online booking with seamless integration with my existing calendars.
Avantages
Very simple to use alongside my existing calendars.
Unlike other text reminders I am absolutely sure the message is sent to my customers as it comes directly from my [SENSITIVE CONTENT HIDDEN] and I get to keep a record of this.
Inconvénients
I would like a feature where I can send All the following days messages at the same time. I. E. Sending them all in the morning before I start my long days work.
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great App.
Publié le 02/03/2021
Excellent
Avantages
I don’t know how I managed my appointments without this app. I used to double book or even forget to make a booking with this app, I book it as I’m talking to the customer. It calculates my revenue and keeps all my customers details, made my life a lot easier.
Inconvénients
Can’t think of anything to be honest. It’s great
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My Appointfix experience
Publié le 12/03/2022
I would have to say my experience has been positive. I’ve dropped many appointment scheduling apps before Appointfix and that’s a good sign for me.
Avantages
For me the follow up appointment reminders.
Inconvénients
🤔Sorry sort of stumped on that question.
- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best scheduling app
Publié le 25/02/2021
Overall happy
Avantages
I love that I can add my events and appointments in the one place., the colours and columns make it all so easy to keep track of everything.. so easy to add appointments and everything is automatically done., all you have to do is select the client and it will rebook for procedure from memory, confirm the appointment and also remind the client.
I don’t even use my calendar to add personal events anymore
Inconvénients
I can’t think of anything that I don’t like
Pourquoi choisir Goldie
I like that this software send automated text messagesPourquoi passer à Goldie
Easy to use. Cheap. I like the colours :)- Secteur d'activité: Art
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer
Publié le 07/06/2022
Can’t live without it
Avantages
I love that I can send automated appointment reminders and follow up texts.
Inconvénients
I’d love to be able to duplicate appointments including notes, edit what’s necessary and then save.
A huge improvement would be the addition of reference pictures. Please make the address in the reminder text open Google maps
- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Appointfix
Publié le 11/02/2021
I have been using it for years, It is reliable, affordable and easy to use. I definitely recommend it.
Avantages
Appointfix is fabulous. It makes my life easier, I love that it is customizable, the automatic confirmations and the fact that it links to google!
Inconvénients
I dont think it's missing anything. I wish for personal use, I could keep tract of client records, in it. But that's just me being lazy. For the purposes I use this app I have everything I need
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Review of Appointfix
Publié le 02/05/2022
My overall experience with Appointfix has been great much better than having a paper appointment book and it has helped me to retain the clients that I want to retain.
Avantages
I like everything about the product except the recent lag when I’m trying to look at my schedule or book a client or book multiple appointments. I’m wondering if I begin to pay for the service if that lag would be corrected because I’ve always used the free version which offers less and less over time.
Inconvénients
It is a little easy to delete appointments that I’ve opened up to look at or reschedule especially when I’m busy because that appointment will stay on the screen with an option at the bottom to delete or cancel…
- Secteur d'activité: Cabinets médicaux
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Application
Publié le 08/02/2021
Overall experience with this application is outstanding. Highly recommend for any business needing to a effective, efficient reminder system.
Avantages
I love that I can set different reminders and use multiple reminders with each client. With new COVID procedures in place, I can send screening questions easily before each appointment and view responses efficiently. This allows ease of documentation before each in home visit that I do. I also value the ease of use, syncing capabilities with my iCal as well as ease of personalizing appointments. I have found NO other software that will allow this combination. The customer service with Appointfix is outstanding. Any time I have had an issue, it was resolved quickly and I received an email response as well.
Inconvénients
There are no Cons with Appointfix that I can think of at this time.
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
All in 1 place
Publié le 08/03/2022
Brilliant
Avantages
I like the block out times where I can fit clients in between the development times
Inconvénients
I had to think about this
And at the moment there is nothing
Alternatives envisagées
Fresha- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best booking app. Great qaulity feature.great price
Publié le 17/02/2022
Just great. Serves my needs and it's a good price.
Avantages
I like that I can book a client's appointment and it sends reminder.
Inconvénients
I would love if I could store bdays, anniversary and have an automatic message sent