Avis clients sur Zakeke

Ce que je préfère le plus, c'est la simplicité du côté de l'utilisateur, pour personnaliser et voir l'aperçu de son produit avant de commander

Les fonctionnalités sont parfaites et facile à prendre en main après une période d'adaptation.

Creating a product customiser is on your website, is no small feat. It is normally a luxury only used by large businesses with deep pockets. Zakeke has allowed us to compete with some of the giants in our industry, to create a customisation tool customers can use to design their packaging in a really unique & user friendly way.

Customer support is great & our rep [sensitive content hidden], has always been there to help & I don't think we would have what we have implemented if it wasn’t for all the time and help he has given us.

Overall I think Zakeke is great & they are constantly adding features & improving their products. That's why I would say a small room for improvement would be providing more options for users to change how the customiser looks. At the moment you can change the colours & icons, but I would love to see options to change the customisers layout to say a landscape view or on the visual customiser, be able to place the 2d layout and the 3d model side by side with the control bar placed at the bottom of the screen.

I would also say, there are some great features on the Visual customiser that are not on the product configurator & vis versa. For example the ability to select bulk order for example on clothing you can select multiple different sizes or add shirt names etc that isn’t available on the configurator. It’s a shame as it often makes you have to compromise.

3D View , template ，with WordPress & Woocommerce API

Consumers are too slow to enter the editing interface

If I'm being honest then pricing has to be the most attractive part about this item. There are many similar options out there with better or worse UX but they are thousands of times more expensive.

There are a few features that I need that don't seem to be available like downloading the design without completing a purchase. This is a little frustratin as it's something I am really interested in.

the software gets updated frequently with new features. so far compatible with my products so I didn't have to update anything unless you want to use the new features of course then you need yo update

the limit on the number of products which makes me not try to add more products just to keep the costs down

We are at the early stages, but so far so good. Pretty sure this will work & help increase our turnover.

Some bits seem a little bit clunky for the not so tech savvy, but we trailed the software on 10 people & all seem to navigate OK.

I was looking a lot for different easy software for my customers to make a custom poster, and after long trail and error i found this, and it just works. The only solution on the market i can recommend.

Its a little on the expensive side for my use case, because it has a lot of other features that i dont need because i have a simple poster business, but its great it can do other stuff.

Zakeke is a pretty robust 3d product configuration software, that integrates with all of the most popular ecommerce platforms, which is nice. Once you get set up, it's pretty easy to use, and adding customizable products is easy, feeding into your store via API.

The pricing model on this is borderline crazy. It really doesn't make sense for a product customizer plugin to take a percentage of all of your sales. Even though the software is solid, it's almost impossible to get over the pricing model.

We liked the fact that zakeke was easy to use, for us and our customer

We wish we could to a step by step customiz process for our customer so that would be even easier to use.

Uns gefällt besonders die Innovativität, die Zuverlässigkeit und der immer erreichbare, kompetente und persönliche Kundenservice Die Funktionalität erweitert sich ständig, die Benutzerfreundlichkeit wird immer einfacher. Wünsche nach neuen Features werden gehört und wenn irgendwie möglich umgesetzt. Wir sind rundum zufrieden!

Wir haben bisher keinen Nachteil gefunden.... Organisatorisch haben wir einen Wunsch: Da wir die Software in unserem Onlineshop einsetzten und dadurch immer online sind, wären wir sehr dankbar, wenn uns Zakeke über bevorstehende Updates und Offline-Phasen vorab informieren könnte...

Zakeke helped us automate the process a lot. Before, designing for every customer was very exhausting and costly for us because we had to hire more designers when our market grew. This was not a very sustainable business because no customer wanted to pay in advance before checking the design. So now they can do it themselves and we save 90% of our valuable time to focus on strategy and development instaed of chatting with the customers.

I don't think that you should charge for every transaction, we already pay every month to use your software and that should be enough. I undertstand if we had to pay for some new premium features but taking a percentage of every transaction really affects our profit and loss. If this is working like any other module (in my case, Prestashop) a one off payment I think is ok. I have not seen any other module charge for every transaction, not even Prestashop itself.

Very user-friendly for the end user and the backoffice

Being able to display names under gallery pictures, sort them by alphabetical order, etc.
Changes in the pricing policy was a bit tricky to implement but Zakeke support Team is great!

It is easy to set up and is suitable for many different concepts since it is so flexible. Also, it is affordable, quick and the interface is customizable, which is awesome. Customer service anwers questions quickly. Overall, I am a super satisfied customer.

I think the company is working hard on the software since there are often changes after updates. Sometimes a change takes some getting used to.

Zakeke is an Awesome and easy software to help our customers customise our products,
We Stated this new business just because of Zakeke to provide with this software to which we wouldn't be able to start without this software.

The configuration process, It has improved incredibly in past few years, hoping to see more weekly updates for improvements on back and front end.

It is an ideal tool to give "life" to your customizable products. Fun for the user to use and practical for the seller.

There are several aspects to improve in the control panel, which I trust will improve in future versions ...

Improve CLIPART management (possibility to add keywords, customize background color to thumbnails, for better support in transparent images with light or dark inks, internal search engine ...)

Greater control (Prestashop) over the order status (waiting for payment, canceled, sent ...)

It's looks fresh and modern. It is easy to add a product and the customer can work well with it.
However, the settings for minimum quality of the photo are difficult. This is very high and is now turned off.

The 3d function for wall decoration should be focused on the wall not on a table or floor.
The text below the price at the uploader blocks the image. If someone uses an upright image, the function to scale the image below this plane disappears. The customer often does not understand this.

For the layout of the print files I have to use 1cm bleed. I can't visualize this well for the customer now.

II use a dropshipping system to the production company. An article is created here and not in Woocommerce. So is the variation. Now I have to manually create the item in Woocommerce and manually order from the supplier. This in itself could be even better if I could also use those variations.

With the ability to upload 100s of business card designs, being able to offer customers integrated clipart and photostock within the package meant that we could deploy the online designer without any coding.
Also the softwares integration with woocommerce was a massive step stepforward for our site.

At times with the 100s of pre made designs we have uploaded they can take a little time to display and load.

We needed a really simple system that would allow our customers to upload their images, position them on a facemask, show them a preview and then allow us to get the print ready files - Zakeke did this perfectly, with no issues for our customer at all. It's easy to use for them and for us

I would have liked the option to add bleed and text/logo safe areas within the item