Avis clients sur AxisRooms
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Avis clients sur 102
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User friendly software
Publié le 13/01/2022
Avantages
It is very easy to access, User friendly software , Access any where from the world using mobile phone application. Over all experience is good.
Inconvénients
No comments. Over all experience is good.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Channel Manager
Publié le 13/02/2023
Axis Rooms Channel Manager is a highly efficient and user-friendly tool for the hospitality...
Axis Rooms Channel Manager is a highly efficient and user-friendly tool for the hospitality industry. It is designed to help hotels, resorts, and other types of properties to manage their inventory and distribute it across multiple online travel agencies (OTAs) and booking platforms. The platform integrates seamlessly with the property management system (PMS) and offers real-time updates of room availability and rates, helping to eliminate the risk of overbooking and double-booking.
Avantages
It is user-friendly interface and intuitive design, which makes it easy for even non-technical users to navigate and manage their inventory. The platform is highly customizable, allowing properties to set their own rules and policies for distribution and reservation management. Additionally, the platform offers detailed reporting and analytics, helping properties to make data-driven decisions about their distribution strategy.
Inconvénients
Server performance might be improve some time it's little slow perform.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Fake promises and zero substance
Publié le 08/02/2019
I used AxisRooms' services not only for their Channel Manager but also went the whole nine yards...
I used AxisRooms' services not only for their Channel Manager but also went the whole nine yards and took their Revenue Management package as well (channel manager was included in this). Throughout our association their team could not produce the deliverables and kept making excuses. The sales people nonchalantly withdrew once the sale was through and proved to be a big zero for dependability. Response time by call centre was a pain as well. In the end when I decided to end their services I had to go all the way up to their CFO to ask them to stop billing me month on month even after having ended their services. This is just one big fraudulent firm is what it is.
Avantages
The only strong point that works in favour of AxisRooms is the empty promise their sales people make.
Inconvénients
Backend support could probably be the worst in the industry.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to Use and more Affordable
Publié le 08/12/2022
Overall Experience is Excellent.
Overall Experience is Excellent.
Avantages
Inventory, Pricing, Customer Care support
Inconvénients
as of now we are fully satisfied with Axis Rooms
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great UI and outspoken Customer Service.
Publié le 12/03/2018
Avantages
Having used their software for more than 2 years now I can proudly vouch for their services
Their UI is great and easy to manage with several options that other competition does not provide.
The team is proactive in answering all queries and go out of the way to help make better use of the platform.
Inconvénients
It can improve by adding more functions and options to help facilitate a better management of the property
Better complaince for regional use would be much appreciated.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent service and good features
Publié le 10/04/2023
Good and easy to access and managing rates/inventory.
Good and easy to access and managing rates/inventory.
Avantages
Easy to access and manage the rates. And help in updating rates.
Inconvénients
Some times get stuck and get too long time to process.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good option for Hoteliers
Publié le 06/04/2023
Avantages
Channel Manager usage was good and easy
Inconvénients
PMS function is not upto date and meta-search engines are not linked such as Trip advisor and Trivago.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Superb
Publié le 22/02/2019
Avantages
This is one of the best channel manager which i have ever used being in a hospitality sector from past 1.5 year.
It is simple to operate with multiple functionalities,It does not take more than 5 minute to onboard a new property via axisroos channel manager.
You can various functionalities like daily report,booking data,rate plan restriction,no show,revenue maximixation and a lot more.
Customer support is excellent,anywhere you stuck just give them a call,they are ready to help at any time.
One of the best i feature that i liked is there is no sync issue which i saw while using other channel manager.
Inconvénients
Nothing is there to not like about this software.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Excellent service and very supportive
Publié le 18/11/2022
Mr japesh is very helpful and ready to assist us at any time of the day /night. He is very prompt...
Mr japesh is very helpful and ready to assist us at any time of the day /night. He is very prompt to the complete the given work. Such a person is very asset to the organization.
Avantages
Channel management and booking engine.And easy to handle
Inconvénients
The soft were is very much user and customer friendly .
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Efficient and user-friendly system
Publié le 08/09/2022
I don't have any issues so far and as I mentioned earlier this very user friendly and customized...
I don't have any issues so far and as I mentioned earlier this very user friendly and customized according to our tasks
Avantages
This software is efficient and user-friendly hence we can manage our task smoothly
Inconvénients
For the moment there is any issues hence we are happy with the system
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good and Affordable, Bad UI
Publié le 07/12/2022
Good
Good
Avantages
Affordability and Customer Support is good
Inconvénients
Need to improve a lot on UI and latest OTA's
Alternatives envisagées
STAAH Channel ManagerPourquoi choisir AxisRooms
Too Costly and it was percentage basedPourquoi passer à AxisRooms
Pricing- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Axisrooms
Publié le 30/10/2018
Avantages
Customer Support
Immediate redressal of concerns
Ease of use
Convenient mobile app
Specific report generation
Inconvénients
Annual charges could be more reasonable.
Change in user platform need to be informed and required interactions to be done for the user to get ease with new interface.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Channel Manager Review
Publié le 22/02/2023
Avantages
This product is always up to date & gives me the overall data of my room's inventory & prices.
Inconvénients
If new features in the product are introduced, users need to be given training on regular basis.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Good Service
Publié le 09/07/2022
Avantages
We have been using this channel manger from the past 5-6 years, its good and we have connected to our other 3 properties.
Inconvénients
Service part is good, immediate response
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Easy to work
Publié le 10/03/2018
Avantages
Ease of updating property information and promotions . View calendar for each category rooms. Able to view customer details
Inconvénients
Unable to collect payments from no shows. We have keep looking for guests request. Pulse not working
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Time Saving
Publié le 03/08/2022
Avantages
it's very easy to use and rates will be updated quickly and the support team doing well .....
Inconvénients
one of the best channel manager software ..
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Harshad
Publié le 06/02/2023
Avantages
Axis Rooms is just amazing , i love this channel manager
Inconvénients
Nothing to be considered as least , all features very good
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best service
Publié le 15/02/2019
Whenver we face any problem axis rooms team is giving information in seconds and ready to help
Whenver we face any problem axis rooms team is giving information in seconds and ready to help
Avantages
By using it ease our bookings and other information
Inconvénients
I think we are satisfied with this software
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very delighted
Publié le 21/06/2023
Excellent channel manager with a team of professional to support leading hotels.
Excellent channel manager with a team of professional to support leading hotels.
Avantages
Axisrooms is very a sophisticated channel manager that functions in correlations with Hotelogix, which is same company comes under Axisrooms and both functional in hand in hand, very supportive and helpful to drive our goals. Team are very supportive and dynamic.
Inconvénients
So far all are fine, but not noticed that anything that I lack in Axisrooms, which I may report later.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User friendly software
Publié le 03/03/2023
Avantages
Great software with excellent customer service
Inconvénients
I don't have nothing to say about that..
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
It amazing. It makes the hotel booking system so simple.
Publié le 06/03/2018
Avantages
Spontaneous updation of inventory. Even if it doesn't respond some time we still can get it done over the phone and that's also very quick.
Inconvénients
It should have app which would have made it more easier. As now days every software has a app which make more convenient to use.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Happy
Publié le 28/08/2023
Excellent
Excellent
Avantages
No glitches/quick response from [sensitive content hidden] & she's super efficient.
Inconvénients
Put relationship managers on what's app mail makes communication slow
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
perfect partner
Publié le 26/10/2018
This channel manager is friendly keeps you away from stress. just give your data and relax all done...
This channel manager is friendly keeps you away from stress. just give your data and relax all done by Axis room.
Avantages
the fuctionality and speed is the most beneficial .
Inconvénients
Easy to use and 100% trouble free and reliable.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Very easy to understand and use
Publié le 15/02/2019
Overall, it's a good deal.
Overall, it's a good deal.
Avantages
-easy to use.
-rates and inventory can be updated easily
-very good customer support .
Inconvénients
-software changes are very often.
-UI needs to be improved
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good customer care
Publié le 15/02/2019
Over all good. Reasonable staff. I recommanded one of my friends in Thekkady.
Over all good. Reasonable staff. I recommanded one of my friends in Thekkady.
Avantages
Immediate response if we contact them for any problem
Inconvénients
Very bad blocking and put restriction for using the site if delay in making their bill. They have to email us before blocking the usage of their site,