Later

4,4 (387)
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Outil de marketing et de planification pour Instagram

Note globale

4,4 /5
(387)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,4/5
Support client
4,3/5

88%
des utilisateurs recommandent cette application
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Avis clients sur 387

Tayeb
Note globale
  • Secteur d'activité: Art/artisanat
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

See you Later

Publié le 20/04/2024

J’utilise Later depuis des années, avec Hootsuite c’est pe meilleur gestionnaire de calendrier...

J’utilise Later depuis des années, avec Hootsuite c’est pe meilleur gestionnaire de calendrier éditorial pour Instagram.

Avantages

Facile à utiliser
Permet de gérer son calendrier éditorial à la volée sur téléphone

Inconvénients

J’aurai aimé une meilleure visualisation ou un mode preview

Vanessa
Vanessa
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Surprise, conquise, satisfaite

Publié le 15/02/2023

Avantages

Mais j’aime tout dedans, je peux choisir quel post je veux poster à telle date, telle heure très facilement

Inconvénients

Même en cherchant il n’y a rien que je n’aime pas dedans. C’est mon outil fétiche

Hadji
Hadji
Note globale
  • Secteur d'activité: Internet
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Later

Publié le 11/10/2023

Depuis que j'ai utilisé Later, ils m'ont suggéré des hashtags pertinents pour mes publication....

Depuis que j'ai utilisé Later, ils m'ont suggéré des hashtags pertinents pour mes publication. Chose que les autres outils de concurrent ne te donne pas.

Avantages

Later permet de créer des stories sur Instagram, de planifier des publications sur Instagram et aussi dans d'autres réseaux sociaux.

Inconvénients

Le problème est dans le tarif. Je trouve qu'il assez coûteuse pour la demande de gérer plusieurs comptes sur les réseaux sociaux. En plus, la version gratuite est assez limité en terme de fonctionnalités.

Lawrence
Lawrence
Note globale
  • Secteur d'activité: Meubles
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great for social media management

Publié le 11/08/2022

I've used Later almost daily to schedule and manage my organization's social media presence. It is...

I've used Later almost daily to schedule and manage my organization's social media presence. It is a very useful tool with many great features that is available for a price I haven't seen offered by any competitors. It is extremely detailed in its support for Instagram and Tik Tok as well (especially when scheduling stories), so if you're primarily using those platforms, you're sure to find Later to be extremely helpful.

Avantages

It was extremely easy to schedule posts on several different accounts and manage media assets. Instagram analytics were also helpful in growing the company's following. It offers a lot of useful features for a relatively low price.

Inconvénients

It could certainly use more detailed analytics for platforms other than Instagram and TikTok. I also wish there was a way to duplicate/clone posts. When managing pictures and images, it does not store the original file, and when editing pictures for different platform, there is no way to save custom settings.

Alternatives envisagées 

Sprout Social, Semrush et Hootsuite

Pourquoi passer à Later

Amazing value for what it offers.
Monique
Note globale
  • Secteur d'activité: Photographie
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

The best scheduler for instagram and twitter posts

Publié le 05/08/2021

I have to batch create content. I work for a photographer and I do one post a day for him. Later...

I have to batch create content. I work for a photographer and I do one post a day for him. Later has helped grow the following by scheduling posts at good times of day to get a lot of engagement and it offers hashtag suggestions too. the best solution for a social media content creator.

Avantages

I love how easy it is on Later either via browser or mobile app to simply upload your media and drag it into a day and write the post. it's easy to add a link in bio. you can also see the best times to post, and put the posts in that slot. it has been helpful to batch create weeks worth of posts at a time.

Inconvénients

sometimes later "loses connection" with the social profiles for no reason and you need to reconnect and every now and then, the reconnect fails.

yas
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

would be great, if only it worked flawlessly

Publié le 13/04/2023

Was quite excited when I saw it recommended as a tool which is easy to use yet offers a lot more...

Was quite excited when I saw it recommended as a tool which is easy to use yet offers a lot more functions than e.g. meta business suite or canva. I was however dissappointed as it didn't allow for quite a few things and a lot of the things only work on the higher premium plans, and a lot of glitches. So in the end I didn't really save as much time as I had hoped. If I were to continue with social media managament I would move to a paid plan, which is affordable, as the free plan in the end did not give me much convenience and time-saving over other tools. But they should then definitely integrate Canva for media creation.

Avantages

easy to use , allows to schedule insta, Facebook AND LinkedIn in one tool. integrated hashtag tool, can save captions for later use.

Inconvénients

it's still not a one-in-all solution I was hoping for. Still have do use multyiple tools to manage linkedIn, FB and Insta for one account. No proposed scheduling times for LinkedIn, no canva integration. no proposed scheduling times for linkedIn, scheduled posts repeatedly didn't show up on the calendar, a saved draft is only accessible after a couple of days , an automatic post didn't show the uploaded media when it appeared on linkedIn, the analytics were non-existent/only available for higher paid plans, etc. I was doing my head in to figure out what is going wring, so I didn't really dave time,

Utilisateur vérifié
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Great for Instagram, If that is your only social media platform...

Publié le 22/08/2019

It helps my business save time by posting to Instagram automatically. I block out an hour or two...

It helps my business save time by posting to Instagram automatically. I block out an hour or two per month and create my content and schedule it with later, so it is a great tool for my business.

Avantages

I love the easy set up when you sign up for an account and the fact that it saves you so much time scheduling posts for Instagram! The basic account is also FREE which is amazing! Also, they have a great blog full of valuable content!

Inconvénients

I wish it had a way to integrate with more apps, like google drive, canva or adobe. It would just make it easier to create posts and send them over through some sort of integration. I would also like to be able to post to Facebook, Twitter, LinkedIn, Pinterest etc. with Later, For now they are just and Instagram platform.

Alternatives envisagées 

Hootsuite

Pourquoi choisir Later 

Buffer does cover all platforms, but it wasn't as up to date when I made the switch.

Logiciel antérieur 

Buffer

Pourquoi passer à Later

I went with both actually. Hootsuite was also not as up to date with Instagram installations. But it was still a time save fr the other social media platforms I use for my business.
Haley
Note globale
  • Secteur d'activité: Immobilier
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great 3rd Party Scheduling App Option

Publié le 14/05/2022

Very user-friendly and has great insights and tools. I prefer this over HootSuite and other...

Very user-friendly and has great insights and tools. I prefer this over HootSuite and other competitors. I also have loved the option of posting automatically or manually and the app on a mobile device is easy to use.

Avantages

I loved the suggested hashtag feature, saves so much time when posting to Instagram! It's also a very easy-to-use software for scheduling feed posts and stories.

Inconvénients

The price for multiple accounts is what has moved me to Facebook Business Suite. With a real estate company, we have multiple agents with social media, and it's too much of a cost when there's a free option for multiple accounts.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Hôtellerie
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Necessary Tool

Publié le 27/05/2022

Good piece of software that does it's job.

Good piece of software that does it's job.

Avantages

The price point is good, the product is easy to learn and there has been minimum downtime. I can schedule out my social media posts a month in advance which is always a good thing.

The biggest reason I choose this software to be able to add a link in bio on every post. Since I do a lot of recipes, that was key.

Inconvénients

Until recently, couldn't schedule carousels but that has been fixed. Now can't schedule reels which would be ideal.

Ricky
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Easiest Social Media Scheduler There Is

Publié le 28/01/2020

Overall Later is my go to software for automating and scheduling post for my social media campaigns...

Overall Later is my go to software for automating and scheduling post for my social media campaigns and personal brand.

Avantages

What I like most about this software is it’s visual planner for Instagram feeds which allows you visually organize your posts before they are published as opposed to other tools that don’t allow you to see how a group of automated posts will look on your brands page. Another Instagram feature that I like the most is it’s newest add-on which allows you to create and automate Instagram stories from within the software itself.

Inconvénients

What I like least about this software is it lack of features for other social media platforms like Facebook compared to its multitude of features for Instagram.

Alternatives envisagées 

Buffer

Pourquoi passer à Later

I chose Later over Buffer because overall it was an easier program to understand and navigate while offering features that I was specifically seeking such as it it’s visual Instagram post planner.
John
Note globale
  • Secteur d'activité: Institutions religieuses
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great social media management platform!

Publié le 09/02/2022

Avantages

I love that we are able to connect with both our Facebook and Instagram profiles and schedule content from one platform. Before finding Later, I was signing into two social media accounts and creating the same content on both. This software allows me to create one post that is sent to multiple channels, all from one interface. This eliminates having to login to multiple account and also eliminates the potential of get lost in the endless news and image feeds!

Inconvénients

I wish they offered a desktop app instead of needing to be in a web browser. This is a minor inconvenience, but would be a huge plus if they added this as a feature.

Karel
Note globale
  • Secteur d'activité: Art/artisanat
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Really useful app to autopublish on social media

Publié le 03/11/2021

This app is really usefull. Its really easy to manage. You will save lot of time with this app and...

This app is really usefull. Its really easy to manage. You will save lot of time with this app and you will be able to post more frequently with that.

Avantages

Easy to use even the first time
The functionnality to preview your feed is really helpful on instagram
The freemium version is already enough if you only have one account to manage.
One of my Instagram account is exclusively manage with this freemium saas

Inconvénients

Not easy to manage the carrousels in the freemium app. Every time i have to planned one i have difficulties.
Except that, I'm fully satisfied

Nia
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

It's a great product but there are better options

Publié le 29/11/2023

I have liked it and used it often but it's not the best on the market anymore. It just has the...

I have liked it and used it often but it's not the best on the market anymore. It just has the brand name recognizeability.

Avantages

I like that it's simple, easy, and straightforward. For what it does, it works and does the job well.

Inconvénients

I hate the price point. I used to think that this was the best deal I could get for a scheduling software, but I have since found other options that work better and go the distance! I will not be returning to Later if they don't uplevel their pricing and features soon!

Betsy
Note globale
  • Secteur d'activité: Photographie
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Good option for social media scheduling

Publié le 05/08/2022

It has been good to use, and helpful for being consistent in posting to social media. I'm limited...

It has been good to use, and helpful for being consistent in posting to social media. I'm limited in the free option, but understand that.

Avantages

I liked the option to integrate scheduling for multiple different social media channels into one scheduling tool.

Inconvénients

I didn't want to pay for the monthly subscription -- I already have too many software subscriptions to keep track of.

Alternatives envisagées 

X Pro, Facebook Business Suite et Hootsuite

Pourquoi choisir Later 

pricing, convenience, and ability to post to all the channels I use

Logiciel antérieur 

X Pro, Facebook Business Suite et Hootsuite

Pourquoi passer à Later

It worked better for my needs and allowed integration with the social media channels I wanted.
Utilisateur vérifié
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

It serves a purpose, but I have no loyalty to it.

Publié le 24/09/2021

It scheduled the post. It gave me analytics. It didn't allow me to schedule images as nicely as...

It scheduled the post. It gave me analytics. It didn't allow me to schedule images as nicely as Planoly.

Avantages

Their link in bio and that I can schedule posts from different platforms.

Inconvénients

I didn't think it was special enough. I found Facebook Business suite did the same job for free.

Maggie
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Useful, but not very practical

Publié le 15/02/2023

The software could definitely be useful for smaller organizations or individuals who are publishing...

The software could definitely be useful for smaller organizations or individuals who are publishing plenty of content, but the UX was rather complicated and ended up taking me more time to plan and schedule content for automatic publishing than it would have taken me to actually publish the content manually.

Avantages

For me, the low price was the most appealing part of Later. It has many of the same functions as more expensive content publishing and scheduling apps but is very reasonable, especially for small businesses that need to schedule content far in advance.

Inconvénients

I ran into many hurdles when trying to automate/schedule Instagram stories and tag people on LinkedIn, which is ultimately what made me decide to leave. With that being said, it appears that this is a problem with the API limitations of the social media platforms rather than Later itself, but it was still a dealbreaker.

Alternatives envisagées 

HubSpot Marketing Hub et Hootsuite

Pourquoi choisir Later 

Cheaper alternative

Logiciel antérieur 

Sprout Social et Notion

Pourquoi passer à Later

Cheaper price
Diana
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

It's great for casual users. It's terrible if you manage more than a few accounts.

Publié le 11/09/2018

Terrible.

Terrible.

Avantages

Easy to use and easy to stay organized.

Inconvénients

​Customer service is terrible. The platform is full of bugs - had to report them every other week. After sending them several emails reporting the bugs, I suggested an improvement to the app (a fix to posting time - every time you edit a future post, the posting time automatically sets to current time which is very annoying because most of the time I want to move it a few days/hours/minutes, but then I forget when I originally scheduled it, so I have to cancel and to check original post time to go back again and edit it - I suggested not to move the time to current time because there's a button to post "NOW" so the time automatically moving to current was very annoying) They just brushed me off and told me to go write that suggestion on a forum and "let the people decide" if it was worth the fix. I mean I already report your bugs every other week, don't ask me to take more of my time to go to a different forum to suggest it. It was a legit improvement. I'm not even going to go and explain the countless of emails I have to send to upgrade my account because apparently, you can only do it the SECOND you are ready not even a day before, but the SECOND you are ready. So, I did so (after already a few emails telling them I would need it in a few days) well, they take a day and a half (I'm still waiting) to upgrade, while I have a deadline tomorrow. But they couldn't upgrade the account when I asked a few days ago.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

can help businesses

Publié le 22/04/2023

Avantages

Offers a variety of content creation tools, such as image editing and hashtag suggestions, that can help improve the quality and reach of social media content and integrates with a variety of third-party tools, such as Canva and Dropbox, which can help streamline content creation and sharing workflows

Inconvénients

May not offer as many advanced scheduling and automation features as some other social media management platforms on the market and may experience occasional bugs or glitches that can impact post scheduling and publishing.

Katie
Note globale
  • Secteur d'activité: Sports
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Simple but useful content planner

Publié le 01/11/2022

It is a very simple, yet effective tool. I am sure there are other social planners with better...

It is a very simple, yet effective tool. I am sure there are other social planners with better features and analytics, however, for posting conveniently across multiple platforms, this is an affordable solution.

Avantages

It allows me to post across multiple platforms at once, or schedule across multiple platforms for a future time.It has functions for auto hashtags and ensures the correct size of image depending on the media platform.Creating captions is more functional than some of the actual social sites.

Inconvénients

The images do not connect straight to my iphone library, so I have to go through and upload them into a gallery first which is a small, but unecessary step.I still have to edit individual posts to ensure the correct character count, and that links are relevant and workIt would be better to suggest the best times for posting based on audience engagement and to give more analytics for posts.

Alternatives envisagées 

HubSpot Marketing Hub

Pourquoi passer à Later

Affordability and the size of our company
Rachel
Note globale
  • Secteur d'activité: Design
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The only way I'll plan my Instagram feed!

Publié le 17/05/2017

:: Super easy to manage Instagram feed planning
:: Seamless switch from mobile app to web...

:: Super easy to manage Instagram feed planning
:: Seamless switch from mobile app to web interface
:: I can plan in advance how I want my Instagram feed to look
:: Beautifully designed interface
:: Packed full of extra features I didn't think to use

Note: I only / mainly use Later for Instagram feed planning, but you can use it for more social networks now too!

Avantages

I absolutely love the whole experience of using Later, from start to finish. I've tried other tools and have ended up circling back to Later every single time. Working with Later is seamless from the app on my iPhone to the web interface. It makes it really easy to plan my Instagram feed, and I know I'm not even using it to the absolute max it could be! I feel like I've just scratched the surface and know there's so much more I could be using this tool for. :)

Inconvénients

I find it a lot harder to plan my feed from the app on my phone - it's not quite as intuitive as I feel that it could be. That said, I prefer to do most of the planning from the web interface anyway and use the phone app for reminders to post, and to also add more media to my Later media library.

Guy
Guy
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Simple social scheduling

Publié le 27/09/2023

I'm sure there are lots more functions I don't use, but for me, it does the simple stuff really well

I'm sure there are lots more functions I don't use, but for me, it does the simple stuff really well

Avantages

Posting across multiple channels easily and scheduling posts to be sent in the future. Adding media and tagging partners in posts

Inconvénients

Just the limitations on the free version, but there needs to be a reason to upgrade!

Alternatives envisagées 

Asana

Pourquoi choisir Later 

Cost and functionality

Logiciel antérieur 

Hootsuite
Samantha
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Must Have for Instagram Publishing

Publié le 20/07/2021

It's been great and overall very helpful and beneficial for us.

It's been great and overall very helpful and beneficial for us.

Avantages

The main reason I use Later for Instagram publishing (we use another publishing tool for our other social sites) is for the ability to easily use the linkin.bio feature right as you make the post. It's so convenient for us so that our followers are able to easily find the topic or article we are posting about.

Inconvénients

We use the free version since we are only publishing to one account, so this may be available to the paid users, but I do wish we could publish short videos from here or add the linkin.bio to videos (after the fact).

Donae
Note globale
  • Secteur d'activité: Divertissement
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review of Later

Publié le 23/09/2022

Overall it’s a great tool to use and helps me to get my content on my social media easily and more...

Overall it’s a great tool to use and helps me to get my content on my social media easily and more effectively. I highly recommend them.

Avantages

I love everything about this software. I have used it to manage all my social media platforms. I like the ability to plan my content on a daily basis once, then upload them to all my platforms at a scheduled time. I also love the Instagram planning feature that enable my content to flow seamlessly. I also like the Instagram link in bio feature for posts. It helps me to provide links for my blog and other related features on my website.

Inconvénients

I do not like the price that I have to pay and wish it was more affordable, especially for low budget companies. They use to initially offer at least 30 posts for all social media platforms on the free plan but took that option away. I would love for them to include that again.

Kendall
Note globale
  • Secteur d'activité: Gestion de l'enseignement
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

No Support

Publié le 07/01/2019

For some reason Later said I don't have admin rights to the Facebook and Instagram page (even...

For some reason Later said I don't have admin rights to the Facebook and Instagram page (even though I do). When I tried to reconnect the accounts Later kept running into issues saying that I'm not an admin and cannot reconnect the accounts. Again, I am an admin, and I'm the one who set up Later for these accounts. I tried reaching out to support, but got no response. The ONLY way to contact the support department is through messaging on their website. There is no support email or official support ticket system. I tried to log in to my account after the weekend to see the status of my support question and now Later is not even letting me log in because "my account doesn't have Instagram login credentials" EVEN THOUGH that's how the account was set up. I sent another support ticket, but have still not heard back. It looks like I no longer have access to my own accounts, and Later seems to be doing nothing about it. Overall the app is nice and easy to use, but the lack of support and near constant problems make it not worth the effort at all. Don't use this app.

Avantages

Honestly, this is a very easy to use product and really convenient for brands. I like the content library and the simple scheduling tools.

Inconvénients

There is really no support. At all. No email, not official process to make a support ticket claim. If you need help, you're not going to get it.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Formation professionnelle et coaching
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Later makes social scheduling a total breeze

Publié le 31/03/2021

Later is an awesome tool that saves me loads of time. They also have great resources and tools...

Later is an awesome tool that saves me loads of time. They also have great resources and tools available through their email newsletter that enhance the platform greatly.

Avantages

I love that I can schedule for all of my social channels from one place. And their scheduling tool makes my social calendar completely visual, which I find really helpful.

Inconvénients

It's a small complaint, but I don't love that some Instagram posts have to be manually published. The reason I use Later is to free me up from real-time posting, so it's a bit of an inconvenience for some posts to need that real-time attention.