Avis clients sur Xero

Xero aide non seulement pour toutes les petites et grandes tâches comptables mais également commerciales comme le devis.
Il possède énormément de fonctionnalités dont la plupart sont automatisés et peut se connecter à d'autres programmes comme Shopify ce qui est très utile.

Je ne vois aucun inconvénient. Xero est parfait pour les gérants de petite société comme moi.

J’utilise xero pour gérer l’es facturation elle me sert beaucoup elle met très utile

Le prix est assez excessif je trouve mais malgré tout c’est très utile

j'utilise ce logiciel chaque mois pour payer des factures

ce logiciel réponds à mes attentes et me fait gagner du temps

je n'ai pas trouvé de points forts à ce logiciel

franchement j'ai été très déçu je préfère utiliser un autre logiciel

Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

Easy to use and has everything needed to keep your business finances in good shape

The details taken for clients and the interface on the client records isn't the best but the other features make up for this

I currently cannot think of anything that I like about Xero, I always have things that I am wanting to do but either cannot do, or find it very hard to do with Xero (such as reconciling properly or pulling different reports)

I find this software very challening to use. I primarily use QuickBooks Online and Desktop with my clients, we have one client on Xero, and find that Xero is very difficult to use, and does not have the functionality that I am used to with QB.

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

The learning hub which will provide all the updates and guide us the path to maintain our Xero certificate. Then the customer help which will make easy to get the questions clarified quickly. When it comes to the accounting perspective it is an awesome software to maintain the accounts and plan on the taxes in a easy way.

All of the aspects in this software is very useful so nothing to like least in this software

1. Xero is easy to use.2. You can manage your finances and stay organized with Xero.3. You can use Xero to track your expenses and income.4. You can use Xero to manage your bookkeeping and tax obligations.5. Xero offers a free trial so you can try it before you buy it.

There are a few cons to using Xero that should be considered before using the program. One of the biggest cons is that Xero is a cloud-based program, which means that users must have an internet connection in order to access and use the program. This can be problematic for users who do not have a reliable internet connection

I have been using Xero for the past few years for my business, and it has been a game changer. The interface is user-friendly and intuitive, making it easy for me to track the company's finances and generate reports. The integration with bank accounts has also been seamless, allowing me to import transactions easily and reconcile my accounts. The mobile app is also a convenient way to access my financial information on the go.

There are some inconsistencies in UI, presumably, because Xero is moving to a new UI. I hope this will be improved soon.

It is smooth, practical, and can be used and relied on to a large extent

It is very easy and you can get used to it very easily and get to know it in a short period of time

I like the fact that I have say nothing

It is very expensive for my budget am poor

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles".
Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

Although may not feature the type of reporting that would set it apart from competitors, it has good integration with other apps that can generally to the job.

For accountants, the customer support is good enough. There is a large community so you can usually find the answer you need if you run into an issue

Not every useful report is available. And may never get them if they arent on the roadmap. Only really found one strange issue around perpetual revaluing of forex that has not been resolved, and likely wont ever be. Its not critical, but would be useful.

The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero. The support is also exceptional and I have always had my queries answered in great detail and very quickly.

My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it's important to specify. To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time.

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it up. The single most annoying thing about it is the support. It's non existent. You complain, They tell you its not a problem and ignore your requests. I struggle daily with the search function. I can't get about 50% of my searches to work. The clients I'm looking for are entered. I'm typing them in fine but you often have to visit contacts menu and find them manually by quote number or just never ending scrolling. Upon complaining numerous times the best they can do is say "it might take up to two weeks for your contacts to sync. " Xero: It's 2020 and the dark ages of cloud software have passed. You need to fix the search function and add job costing to be considered a contender. So here we are in 2020, manually adding each of our sales to a spreadsheet and adding the subsequent bills to it to see if we made $. They make it incredibly hard to contact support and they are quite unresponsive when they do reply to your ticket. They try really hard to push you to support forums, where there are literally hundreds of complaints on the same issue with the ability to comment closed.

Xero makes managing the finances for a business really straightforward. The user interface is intuitive and it centralises all my accounts information.

One of my favourite features is the the dashboard, which is clear and customisable, and gives a great summary of the position position at any time.

The software also integrates really well to other platforms for things like receipt capture and detailed business analysis.

I'm really happy with how it performs, however, our bookkeeper still does some levels of manual reporting, which he finds easier in Excel, than in Xero. The integration of BA tools does negate this issue.

Xero is a pretty straightforward product that is effectively almost immediately deployable. Xero's dashboard is not bulky or overwhelming like a significant number of other accounting software tends to be. Xero's help manuals and tutorials were also very useful and are great for helping users quickly refamiliarize themselves with the software. Xero worked well for my law firm for IOLTA (Lawyer Trust Account) reconciliation purposes. With the software linked to your desired account, you can easily reconcile all incoming and outgoing payments and expenses on a given account. Once set up, you literally can log in right after making a purchase to reconcile your accounts without having to fumble through old receipts later to try to remember specific actions that were taken on behalf of a client.

The only con that I personally experienced with Xero was that I routinely was required to relink and subsequently "resync" my banking account with Xero. Admittedly, this may have been a banking issue and not necessarily a Xero issue. However, when the relinking had to happen, this created a significant amount of issues because I was forced to relink the account, reimport expenses and incoming sums and then ensure that all the amounts had actually synced appropriately from my physical bank account to the Xero software.

I love the fact that Xero speeds up all day to day processes and awesome reporting!

Some of the banks in my country does not have stable feeds, this makes it a bit difficult for bank rec's.

The reconciliation functionality is very useful. It's not perfect and it does need a lot of massaging to get it right, but ultimately it's a big time saver. Xero also has very good APIs and integrations in to other products.

The interface is not perfect. Some tasks are a lot more cumbersome than they should be. The connectors to external services are useful but fall over on occasions. Under these circumstances, Xero's somewhat nonchalant support (akin to "turn it off and turn it on again") is not that inspiring often leading to them blaming the provider and the provider blaming them.

The software is so easy to use and I can reconcile on a daily basis to always keep my accounts up to date.

There is no easy option to add landed costs of goods without a workaround.

Xero is very feature rich and this is supported even further by the various additional third party services you can plug into Xero, such as receipt capture and upload or building your own app. The web functionality looks professional to use and the reports are simple to create and understand.

When using the API connectivity, there is a limit of 10,000 transactions a month which depending on the business size, can be hit quickly. Additionally, there is no option to upgrade to remove this limit.

For bookkeeping, small and medium-sized businesses this software is a dream. It is the most intuitive and easiest to use of all the accounting software that we reviewed. As an accountant, it is easy to fix user errors and mis-postings. There is a proper audit trail and safety checks built in. There are so many time-saving features like find and recode, repeating bills/invoices/journals, bank rules. The move toward AI is exciting too.

The reports aren't GAP or IAS compliant so it is no good for reporting, final accounts production or tax. To get accountants interested and recommending Xero in the early days, they promised accountants that Final Accounts Production and Corporation Tax software was in their development queue but it never materialised and they burnt a lot of bridges with accountants when they announced that they had dropped FAP plans. This is why Quickbooks are getting such a big foothold and stealing market share from Xero.

The software is expensive for what it is and you can get a lot more and better for your money with FreeAgent and QuickBooks.

The biggest let down for Xero is that there is no telephone support, at all. Not even call back. You have to email and if you are on the opposite side of the world from New Zealand, it can take a full day to get an inital response and if there is any misunderstanding or info required, it can take days to get your problem resolved. This is really useless and a deal breaker for serious businesses.

Another major failing in Xero is the number of times that the Bank Feed just doesn't work. This is outwith Xero's control and so it can often take months to resolve. This is amateur and best and negligent at worst.