Avis clients sur Xero

Xero aide non seulement pour toutes les petites et grandes tâches comptables mais également commerciales comme le devis.
Il possède énormément de fonctionnalités dont la plupart sont automatisés et peut se connecter à d'autres programmes comme Shopify ce qui est très utile.

Je ne vois aucun inconvénient. Xero est parfait pour les gérants de petite société comme moi.

Xero makes it seamless to carry out accounting procedures through automation.

Xero has never disappointed even on a single instance while using it.

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

I do like the BAS return function and the Payroll function. When we've had errors in the year end reporting, it has been easy to look back and find those entries & fix them up.

Can be hard to navigate in finding the right reports and retrieving the right information I need from the software. I also find it hard to review SUpplier & Customer Accounts History. I'm used to seeing other softwares having a tab labelled 'Suppliers' / 'Customers' and you can view altogether - I'm just not finding this easy to do in Xero.

Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.

Low cost, connections to banks, and credit cards are where it really shines.

The reposts need work. More customization, more options. Get down to more details.

The software is easy to set up and use and really helps keep small business accounting under control in its basic package. In addition there is great room to grow all the way up to larger business sizes with the features available. Customizations are easy and the product is flexible

The payroll features are good but more difficult for contractor or casual employees.

Easy application to use without any major training. The options are easily available on the menus, and no need to go dig around to find them. From the screens the buttons to generate invoice or create customers are easily found. I have a team without major accounting experience being able to easily use Xero.

There might be quite a lot of out of the box features but it is very difficult and very often impossible to customise further if we want to add some automations or some quick features.

Easy to use and set up. Navigation is easy and integration was easy to set up.

Probably price. Price is tiered based on payroll.

Integration with Gusto, ability to have multiple division

Concept of "bank reconciliation" isn't intuitive at all and they use the work "reconciliation" to mean categorizing transactions. But the process of reconciling the bank account on a monthly basis is hard to do / not something they seem to promote. I'm still confused by it and haven't done that process in nearly as regularly as I should

very granular options for detailed reports

like with most accounting software you get out what you put in. If you spend time working out your chart of accounts and financial processes, Xero can be a very powerful tool for reporting and analyzing finances

The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero. The support is also exceptional and I have always had my queries answered in great detail and very quickly.

My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it's important to specify. To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time.

What I like most is that it has access to realtime feeds from all the company accounts. This is futuristic stuff in my country of Hungary. But I can look at all my balances and see if I have enough money for a purchase or not.

It doesn't really handle subscriptions well... and you guessed, it, I sell subscriptions. What is the least favorite part is the reconciliation. I sell the same thing, many times (as you do with subscriptions) and there is no way that I found where I do not have to take the so many hours of reconciling everything manually. So there might be automatic invoicing (which I couldn't really use) and manual reconciliation.

There is no such thing as group reconciliation:

All the parties that bought in May for 10 usd should be reconcilied one '10 usd' invoice for may.

That would save so much time. Xero, please do that.

I also hate that products are mandatory. If a client orders something, in a new combination, or asks for a penny discount it is a new product. Why cannot I just invoice John for 14.57 dollars, why do i need to add the 14.57 product?

I understand you are trying to be smart, xero, but please keep the dummy functions. I am a dummy. I need them.

Lastly, according to my current knowledge, it does not integrate with payment providers like stripe or braintree without zapier - which is another subscription cost. Here I want to cut Xero some slack, it is not only their fault, but the payment provider's fault as well, and I am in deep conversations with them on what can we do.

Xero makes managing the finances for a business really straightforward. The user interface is intuitive and it centralises all my accounts information.

One of my favourite features is the the dashboard, which is clear and customisable, and gives a great summary of the position position at any time.

The software also integrates really well to other platforms for things like receipt capture and detailed business analysis.

I'm really happy with how it performs, however, our bookkeeper still does some levels of manual reporting, which he finds easier in Excel, than in Xero. The integration of BA tools does negate this issue.

Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!

Nil - Honestly there is nothing I dislike about Xero.

I appreciate that Xero is responsive and simple to use for everyone, as it does not necessitate a great deal of prior experience. Once connected to the Internet, the user will be able to connect with all of his bank accounts, both those through which he wishes to make payments and those to which he wishes to transfer money, and monitor and follow them accurately and professionally, as well as track and report on them. It is extremely adaptable to a wide range of requirements, including those of freelancers and huge corporations. Furthermore, it serves as a vital database for all financial data, as it will allow you to download documents and invoices quickly and easily, and also through the phone application, where it is sufficient to scan documents and invoices in order to enter information from them into the system and schedule payments quickly and easily. I particularly appreciate the reports that are generated by Xero since they are comprehensive in that they include all of the financial transactions that occurred during the time period under consideration.

there are no noteworthy issues. The issue of dealing with recurring payments does not operate as expected, as you must occasionally complete the procedure manually.

Xero is a pretty straightforward product that is effectively almost immediately deployable. Xero's dashboard is not bulky or overwhelming like a significant number of other accounting software tends to be. Xero's help manuals and tutorials were also very useful and are great for helping users quickly refamiliarize themselves with the software. Xero worked well for my law firm for IOLTA (Lawyer Trust Account) reconciliation purposes. With the software linked to your desired account, you can easily reconcile all incoming and outgoing payments and expenses on a given account. Once set up, you literally can log in right after making a purchase to reconcile your accounts without having to fumble through old receipts later to try to remember specific actions that were taken on behalf of a client.

The only con that I personally experienced with Xero was that I routinely was required to relink and subsequently "resync" my banking account with Xero. Admittedly, this may have been a banking issue and not necessarily a Xero issue. However, when the relinking had to happen, this created a significant amount of issues because I was forced to relink the account, reimport expenses and incoming sums and then ensure that all the amounts had actually synced appropriately from my physical bank account to the Xero software.

Ease of use from a day-to-day perspective for a non accountant and integration with other cloud software such as Dext and Flowlens

We have had a couple of glitches where bank feeds have stopped working for periods of time, manual import of bank statements can take a few attempts to get right.

Provided it's set up properly, Xero is probably the most friendly accounting software - to non-accountants that is - of any I've ever come across. Back in the 90's, MYOB revolutionised accounting software for small business, but Xero takes it to a whole new level, by removing so much of the data entry work that takes time, leaves room for errors and is in general a pain, when you'd rather be - you know, running your business. With Xero, it's up to the individual operator how much they want to automate their accounting transactions; if you want to, you can use the really powerful, but still simple tools to do a lot of the legwork for you. If you prefer to do it more manually, that's OK too - it's still simple and very quick and easy to use.

Xero is constantly adding and refining its software. Inventory control is an area I'd like to see strengthened, but that's already way ahead of where it was a couple of years ago. Similarly processing payments in advance. But these are relatively small niggles which for the majority of small businesses don't present any issue.

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

Ease of use - seriously. Nothing comes close. And trust me, I've tried a number of accounting software and they're all a nightmare to use unless you're an accountant.

Customer support could be quicker, and phone support would help.

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles".
Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

Xero has a lot of automated features that make the process of accounts preparation easy and reliable. The bank feeds work smoothly and it is easy to set up rules to make the process automated on regular transactions - just a click to confirm entry. I have been able to integrate woocommerce, amazon and ebay transactions to ensure I am correctly treating VAT and International orders and purchases correctly.

As with any new accountancy software, there is a bit of technical detail to get your head around but that is probably to be expected. There are good help articles that are useful for the set up phase.

I like the product is easy to use, no need high knowledge of accounting, the person who never was doing accounting can easily manage this product

there is still missing a few things as inventory shall be a bit changed as people with two inventories in different places can not have two storages, there are few things that missing and can make it easier to work with

With most clients abroads, we find its best to bill them in their local currency. Luckily for us, Xero is there to help sort our books out and keep them in order. It integrates with many bank feeds & popular wallets/fintechs like PayPal, Payoneer & TransferWise so accounts are upto date - always.

Another feature we really use is their tracking fields. Xero allows users to setup 2 tracking fields that can be added to invoices, expenses, bills and assigned to each line. This helps us keep track of project based work and has been our way since before Xero ventured into Project based accounting (that users need to pay additional fee for)

It also integrates with online payment gateways such as PayPal, Stripe, GoCardless, and a few others; thus payments are a breeze for clients.

As a non-accountant, Xero is easy to use even when you get into all the features it provides.

They have made some changes to their UI esp where invoices and expenses are concerned. Luckily for older users, expenses are still free however, for new users it isnt and each person filing expenses on it needs to pay a small fee. I think it should be free for a small number of users (atleast 2) and then charged.