Avis clients sur SpotOn

C'est un logiciel facile à utiliser, efficace et très rapide dans le traitement des paiements. Grâce à ses fonctionnalités, il permet de faire des réservations et des commandes sécurisées en ligne.

C'est un bon logiciel que j'apprécie beaucoup mais qui n'est pas disponible dans tous les pays

Avec SpotOn des paiements sont bien sécuriser et fiable et cela permet le bon fonctionnement des entreprises. Son usage est très simple.

Avec SpotOn des paiements sont bien sécuriser et fiable et cela permet le bon fonctionnement des entreprises. Son usage est très simple.

Spoton est un logiciel de commande en ligne très utile et fiable pour mon entreprise

Spoton est le logiciel dont l'entreprise a besoin pour gère au mieux les commandes

C'est le plus meilleur logiciel qui facilite surtout aux restaurants,une conception conviviale, accélérer le paiement et simplifié la gestion des menus

Je recommande surtout aux restaurants d'utiliser ce logiciel pour un meilleur fonctionnement de leurs restaurant

Notre entreprise a désormais une facilité à traiter les paiements grâce à SpotOn. Un service client très dynamique. Nos clients sont satisfaits grâce à ce logiciel.

SpotOn un logiciel auquel je ne reproche grand-chose. La qualité de rapport prix est appréciable.

D'une fonctionnalité très pratique, ce logiciel permet de traîter des paiements, d'email marketing. Il facilite également la commande en ligne.

Aucun inconvénient venant de ce logiciel à signaler.

Le logiciel spoton est un tres bon logiciel qui aide les entreprises dans la gestion par mail a la clientèle.

La tâche facile et rapide de ce logiciel spoton et son rapport prix est acceptable.

Grâce à ce logiciel j'arrive à automatisé mes campagnes publicitaires par e-mail et je trouve ça très efficace.

Je ne retiens que du positif dans l'utilisation de ce Logiciel

Le logiciel SpotOn est un bon logiciel qui me console plus rapidement et plus facilement mes publicités par mail.

Le prix du logiciel SpotOn est si abordable , donc je n'ai de mauvaise chose a dire.

Le logiciel spoton est un bon logiciel de gestion avec lequel je gère mes paiements en ligne . C'est plus facile.

Le logiciel spoton a un prix abordable dont j'ai pas d'inconvénients à avouer

Spoton est un très bon logiciel de paiement . Tres fiable et plus sécurisé .

C'est un tres bon logiciel à recommander au utisateur

Logiciel très fiable et très facile à manipuler.

Je ne trouve rien comme inconvénients à type de logiciel.

I like the ability to provide a discount for cash sales. The POS is user friendly. The layout is user friendly. The website created was better than I expected.

I could not merge my gift cards that I previously used because there were letters in the code. I now have to accept as cash and then the reports are incorrect. Any customers that I had with loyalty before do not merge to SpotOn because I did not use phone numbers for in store orders. The first POS system was never shipped so I needed a new order to have one shipped. I spent weeks on the phone with tech support because it was not updating properly and finally I was sent a new system that is working properly. I am now charged for multiple POS systems although I only have one. I have spent a month trying to get it sorted out but have not been refunded for the overcharge and although billing cancelled the extra equipment, I am being charged again extra for this month. Virtual Terminal is not great for sending invoices and does not sync with inventory. Big problem when the business is selling inventory. Not able to exchange an item.

I think Spot on, since taking over Emagine POS, has gone down hill, You never know who you will be getting support from. The reporting does not seem accurate. Not happy with it at all. Would definately be looking in to another POS system if my father wasnt so dedicated to [sensitive content hidden] and [sensitive content hidden] who sold to Spot on (I think thats what happend). Sent us a computer that was "New" but was linked up with another company, so def not new. Trying to hook up a register drawer to our take out computer....yeah that doesnt work. Networks are all screwed up. Not easy to set up anything. Just simply not happy. Was better off with Emagine. But event with them towards the end. Would have looked into another POS system. Maybe you should send people out on the field to help people, that may not be computer literate, to get through issues. just saying.... not everyone knows a lot about setting up computers, etc. Send techs out to help, would make a big difference. Spot on, absolutely do not reccommend for small business owners. but yes, maybe you are good for the Lincoln Finaical Center in Philadelphia.

You could improve by sending out people to help small business owners understand the step up and features you offer, you pretty much make us figure things out on our own.... adding a new printer or register, good luck. Our takeout register wont hook up with spot on and open, like our bar register. Try talking to "[sensitive content hidden] " from where ever the hell he is located, no answers. cant figure things out. Send out technicians or send out reps to help and not over the phone. you literally get nowhere and throw in the towel and half ass work with what you can use.

Once again, [sensitive content hidden], completed the task that I needed help with efficiently and effectively. He communicated with me throughout the process to keep me updated and informed about completion. It is always a breeze and a pleasure to work with him.

For this particular task, everything was good.

While so many POS systems may not be so super different, where SpotOn doesn't even compare is the customer service. The phone reps, email tech rep, local rep who we can see in person and have a working relationship with, it's all amazing.While so many onboarding now adays is a zoom call with a very uninterested rep or just instructions on PDF, SpotOn really makes you feel they care.

the slowness of the handheld, the way it rolls over screens makes some of us dizzy because the way it moves, and also there are some steps in handheld that we feel can be cutout. the desktop works great, but it's too bulky. we really want the desktop version on iPad. It's web base so we are puzzled to why that hasn't happened yet.

The local support from [sensitive content hidden] and his team have been very attentive to details and very hands on with customer support and technical service. The company has always treated us fairly. And we value that.

Nothing. There have been a few outages that were inconveniences for an hour. No big deal.

I will definitely be staying!Best customer support!Dashboard to process credit cards easy to use and navigate! Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super easy bluetooth with app on my phone!

Intergrate with either Google contacts and or Hubsport crm to import all my existing clients to make emailing receipts and invoicing easier, or intergrate with Zapier to make this happen!

Most of all, it is the simplest system I've ever had for teaching new servers. Secondly, the ability to make adjustments from any computer remote or on-site is fantastic!

Like any computer, there are occasional glitches. The key is not to panic, and refresh system first before any troubleshooting

The system is easy to use and quick to learn. Menu items can easily be changed or added and updates instantly.

Internet is a huge issue. If you do not have great internet it is a problem. If there is a spotty connection you can not use the program at all. It usually goes out during critical and busy times. This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.