Avis clients sur Melio

Il est facile à prendre en main, intuitif et sécurisé. Il me fait gagner du temps et de l'argent en automatisant certaines tâches comme la relance des impayés ou la génération des rapports comptables.

Le fait de payer un abonnement mensuel pour accéder à toutes les options, il n'est pas adapté aux entreprises qui ont une comptabilité complexe ou qui ont besoin d'un expert-comptable

Logiciel n'est si compliqué à utiliser et rend facilement aux moyens de paiement

Je l'apprécie le moins bon car c'est destiné aux grandes entreprises surtout

melio est une très bonne application surtout pour les factures en ligne

seulement que pour blés entreprise qui n'ont pas beaucoup d'agent financier peuvent l'utiliser

J'ai bien aimé le fait de facilement faire mes paiements et régler mes factures en ligne.

Pas grandes choses à dire. Juste corriger certains beug au niveau de la connexion à l'application.

Facilité d'utilisation même pour ceux qui n'ont pas de connaissances en comptabilité.Automatisation des tâches administratives Suivi en temps réel de tous les activitéstravailler en temps réel avec leur équipe et leurs comptables.

Limité aux petites entreprises Fonctionnalités limitées il peut ne pas inclure certaines fonctionnalités avancées que certaines entreprises peuvent exiger.Support limité le coût peut encore être prohibitif pour certaines petites entreprises.

Très facile à utiliser et surtout le traitement en ligne et électronique

Je recommande ce logiciel dans tout les pays

J'ai apprécié la facilité avec laquelle j'ai pu effectuer mes paiements et régler mes factures en ligne.

Il n'y a pas de grand-chose à signaler, à part quelques problèmes de connexion à l'application qu'il faudrait corriger.

Le téléchargement des reçu mobile pour les justificatifs en cas de manquement de confiance

La non disponibilité dans tout les pays et l'abonnement mensuel pour accéder à toutes les options

Flexibilité de facturation au fournisseur

Rien de grave juste corriger certains beug au niveau de la connexion à l'application

J'ai apprécié le traitement rapide des factures, la création des factures, le paiement en ligne et les multiples méthodes de paiement

Les débuts sur le logiciel ne sont toujours pas faciles car le logiciel est difficile à comprendre et à manipuler pour un débutant

It is nice being able to have rewards being built for credit card payments, less 1099's, and simple payment tracking

Not really friendly yet for QB Desktop users. We have a lot of features we would like including chain and price driven approval system and other nice feature would be more medium to large business friendly would be nice. If you are small business this tool is great but I see a future with this product working more and more for the medium to large business area.

One thing I like about Melio is a newly released feature that allows us to pay multiple invoices to one vendor by one payment. We often had to create individual payments to each vendor separately so now we can combine into one payment makes everyone's life easier.

We had issues of the preferred payment method of payment to vendors change without us making the change but that seems to be a resolved issue.

Melio is super easy to set up and use. The integration is fast and simple, and works reliably. Being able to enter bills in QBO and have them in Melio, and if appropriate set up payments too so all the client has to do is approve them has been game changing for payables management and cash flow forecasting, especially for our distributed, international clients.

Melio is missing a few features. It really needs to require a W9 for certain vendors before it allows payment. It's also frustrating that it can't take pre-payments/retainers. We have clients that really need that, and other clients whose customers payments fail too often because they misunderstood that question and answered incorrectly. Overall, the A/P side is much stronger than the A/R side.

The built-in integration with QBO and QuickBooks Desktop allow easy flow from invoice entry to payment. The ability to schedule to send either ACH or Check within QuickBooks is critical to our workflow. If we don't have the ACH info the ability to request it securely from the vendor is great

No batch payment, the ability to pay more than one bill with a single payment would be a great addition. Also showing how credits are applied to a bill would be extremely helpful. We send a "bill & applied payments" to our vendors so they will know. Just an extra step that we would like to eliminate

The full integration with in QuickBooks online makes this an easy choice for streamlined and efficient processes.

It is difficult to know exactly when a vendor will receive a payment. Should be two days but sometimes has been five days. Especially in the beginning of using the software.

This product integrates very well with Quickbooks Online, and is fairly easy to use once it is set-up. Customer Service is great

Set-up takes a little bit of computer saavy, but customer service is very helpful. It takes a little bit longer than I would like to get the funds in my bank account after a customer has made the payment when they pay from their bank account.

When I started using Melio for our company Debit Card processing was free. After it established itself it started charging for Debit Card Processing.I can ask my customer to pay for the transaction fees.

I ask a customer to make a payment for a service. I receive an email from Melio that their payment is accepted. I provide the service. 1-2 days later I get another email from Melio that the payment has been rejected. I already provided the service. Good luck getting paid. I never had this type of issue with PayPal before so it is very annoying and costly. This happened to me several times.

I like that they offer the same day vendor payment for a reasonable fee. I also like the check payment option in the event a signer is not available.

Just a buyer beware, avoid same day payments, the vendor does not receive funds when promised and they still take their money out of your bank account for the same day service.When we pay the same day processing fee it is a 50/50 shot if it makes it to your vendor the same day. Their customer service reps make excuse after excuse and attempt to blame the customer. They ask for screen shots proving what you are saying and even when provided they blame the customer. Unfortunately this exact same interaction has occurred at least 3 different times, paying different vendors, and reaching out to customer service and being treated and spoken to the same way. They also will not refund the fees when there is a service failure. They just say, [sensitive content hidden] but nothing is ever done and you will have to contact your bank if you or your vendor would like a refund. Even with the receipts they request they do not care even telling me that I should have read their policy article before using their service. We won't be using any paid methods of payment with Melio any longer because sadly they are at best dishonest in what they charge for and they don't see any problem with the way in which they do business.

Melio offers a service that to the best of my knowledge no one else does. It enables payment using a credit card to vendors that do NOT accept credit card payment. Melio processes the credit card and then sends the payment to the vendor by ACH. Their rates are competitive, and they are often less than fees some vendors surcharge for credit payments.

We currently use software that does not integrate with Melio

This software is amazing and I like it because is user-friendly, quick and absolutely efficient.

There are no cons for me! This software is absolutely adequate for our business

integrates well with QBO, pricing is great, easy to seup. When all work well is a good experience.

Horrible, almost non-existent customer support. TWICE, in just a few months of using Melio, they have sent out duplicate payments that were only entered once by me. First time they caught it and notified me a few days later, second time (a few days ago), vendors started calling me saying they got paid for an invoice that they had already been paid for 2 weeks ago. First time dinged my account for $60K, this time $26K. No explanation on what happened either time. Spent 2 days on Chat with no help whatsoever and promises to call me never happened. No phone number to call to talk with anyone, just have to email and wait many days for replies. No one seems at all concerned that I can't pay my bills dues to vendors since they took $26K out of my account or may bounce a lot of checks. There MUST be a number to call someone in emergency situations like this.