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Avis clients sur 699
- Secteur d'activité: Transport routier/ferroviaire
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
tres pratique
Publié le 04/12/2022
Avantages
le produit est assez facile à utiliser et très pratique
Inconvénients
il n'y a pas grand chose qui me déplait dans ce logiciel

- Secteur d'activité: Animation
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent for Email Marketing and Abandoned Cart Recovery Automation!
Publié le 18/08/2022
We use Omnisend for abandoned cart recovery and for email marketing.
We use Omnisend for abandoned cart recovery and for email marketing.
Avantages
After Jilt shut down, they recommended Omnisend for our marketing needs.
- All data from Jilt was imported without any problems, the contacts and tags as well.
- Unlimited contact list size for free unlike other services. Though the active contacts are limited to 250.
- Free 500 emails per month is enough for a small business like ours, also offered us 500 free push notifications and SMS which is rare.
- The email templates are easily editable, professional and sleek.
- Email customer support is nice and fast to respond, even for the free plan.
- All automations and workflows available in the free plan, no strings attached.
- Auto generated unique Discount codes with Woocommerce integration for free in the basic plan.
To summarize, I would say that any and every function is available right from the basic plan, no limitations. It was great to learn about them before paying without any caveats.
Inconvénients
There is not much to dislike, it is an overall amazing service.
- Had trouble initially with integration with Woocommerce, had to contact customer service as the documentation was not up to date.
- Interface is a bit complicated to navigate.
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product for scaling brands
Publié le 28/11/2022
It has always been great my clients see results and we can report on metrics.
It has always been great my clients see results and we can report on metrics.
Avantages
It is a great product and a fantastic alternative to more expensive platorms.
Inconvénients
The editor tool can sometimes feel very constrained but it gets the job done.
Pourquoi choisir Omnisend
Klaviyo removed the clients brand because of the product they sell for no reason even though competitors sell the same product.Logiciel antérieur
KlaviyoPourquoi passer à Omnisend
Omnisend offers more scalability in my experience- Secteur d'activité: Services et technologies de l'information
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Cost effective email marketing
Publié le 28/11/2022
I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has...
I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has the opportunity to grow. Plus, I have been happy with the support.
Avantages
We have 2m contacts in our database, and no other tool is as cost-effective for efficiently emailing them. Omnisend also has great e-commerce functionality, like SMS and easy-to-use form builders. Our account manager has been very helpful.
Inconvénients
This is great for B2C, not B2B. Creating lists is difficult and managing our database is almost impossible..
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Help you wth your email marketing campaigns
Publié le 10/06/2023
It's a great tool to automate email campaigns, you can even track the campaign by its analytics...
It's a great tool to automate email campaigns, you can even track the campaign by its analytics option.Can create multiple email flows for your campaign.
Avantages
- Existing email templates- Great Support- Campaign Analytics- Easy interface- Ability to automate campaigns- Can segment customers/leads based on campaigns
Inconvénients
- Email template edt options are not much but it's enough to create a decent email template.- Sometimes it's slow to load
- Secteur d'activité: Articles de sport
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best priced email campaign service
Publié le 28/11/2022
I much prefer this over apps like Mailchimp and Constant Contact, both of which were much more...
I much prefer this over apps like Mailchimp and Constant Contact, both of which were much more expensive for the services I require
Avantages
I switched over from Mailchimp to Omnisend because of the price. It turns out, Omnisend's UI and email designer is much more my taste and preference. Very clean and easy-to-use drag and drop method for adding content into emails.
Inconvénients
I haven't been able to utilize every feature in my plan yet because automations and subsets do get a bit confusing. But that's just me in general with this stuff.
Alternatives envisagées
MailchimpPourquoi choisir Omnisend
Mainly, pricing. Our email list audience size has grown but we are in an awkward area where it's not enough to justify a big audience jump in plans. Omnisend has more audience size tailoring that can fit to the monthly price. This is crucial for small businesses.Pourquoi passer à Omnisend
Mainly pricing. As we got to play around with Omnisend more, it was definitely the UI as well.- Secteur d'activité: Santé, bien-être et fitness
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing Email Mkt Tool!
Publié le 28/11/2022
Avantages
I love how flexible is Omnisend. We can work in developing email campaigns and automations for our 4 brands, measuring results instantly, and improving our campaign constantly by analyzing metrics! Very user friendly and easy to manage for the marketing team. Omnisend has been a key in the success of our marketing plan and sales.
Inconvénients
I would love that the new email builder has a "view in browser" option.
- Secteur d'activité: Impression
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Useful software
Publié le 20/03/2023
I realized that cold emails (email lists) doesn't bring any benefits. So, using Omnisend to email...
I realized that cold emails (email lists) doesn't bring any benefits. So, using Omnisend to email only to our customers improved our interaction with our customers. We receive often business requests using our weekly emails.
Avantages
It does the same or even better work than more expensive software
Inconvénients
I don't have any cons for this software. I wish I could have more time to use all its features.
Alternatives envisagées
MailchimpPourquoi choisir Omnisend
It was too expensive and had very week results.Pourquoi passer à Omnisend
Price and integration with Shopify. Also good reviews- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best option for E-commerce emailing
Publié le 28/11/2022
Using Omnisend for 2+ years now on different business.Whether it's for small business and bigger...
Using Omnisend for 2+ years now on different business.Whether it's for small business and bigger ones, it's a the best option quality/price I found. A special big mention for the customer support, available 24/7 and always very helpful. If you need anything, just ask and they will do everything they can to help you. Recommended 10/10
Avantages
It's super easy and intuitive, everything can be done within minute. I do particulary enjoy the pre-segmented audience, it gives you idea for new segment and it's automatic. It's a great feature.
Inconvénients
Honestly, nothing at the moment, I am satisfied with every feature
Pourquoi passer à Omnisend
Best price/quality ratio , developed to be used for Shopify , reactive customer support- Secteur d'activité: Santé, bien-être et fitness
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing!
Publié le 13/02/2023
Overall I have enjoyed the omnisend message SMS and email capabilities and using it with Wix...
Overall I have enjoyed the omnisend message SMS and email capabilities and using it with Wix booking system has been very nice!
Avantages
It's very user friendly and easy to manage
Inconvénients
Wish there was a way for me to get notified that the client/customer got the automated message and reply to confirm the appointment instead of just sending them a reminder
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Omnisend the most practical automation and email marketing software
Publié le 30/11/2022
Avantages
Ease to use, excellent UX and amazing customer support. Covers all the feature you need for an e-commerce.
Inconvénients
The automation is a limited, if you need complex automations this software is not for you.
Pourquoi choisir Omnisend
Because the price is too high.Logiciel antérieur
HubSpot Marketing HubPourquoi passer à Omnisend
Ease to use and best relation between price and funcionality.- Secteur d'activité: Médecine douce
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Loving Omnisend
Publié le 24/08/2022
Omnisend customer support is very responsive and helpful. Overall I really love this product and...
Omnisend customer support is very responsive and helpful. Overall I really love this product and would recommend it to other businesses.
Avantages
I love that we can create newsletters well in advance and automate them to go out. I also love the automation flows and the wonderful robust reporting. This product really has been helpful for growing our business!
Inconvénients
The new builder has issues that the old one never did. You can't put a background on your email, the movement of blocks is strange and not always effective, the product linking is both a good thing and a bad thing.
- Secteur d'activité: Santé, bien-être et fitness
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Surprised at the difference certain features have made
Publié le 24/08/2022
I use the product every week and it has proved to be a valuable marketing tool which has helped...
I use the product every week and it has proved to be a valuable marketing tool which has helped generate revenue
Avantages
Until recently I had not tried the email list sign up options... within 1 month using the wheel of fortune automation my mailing list has grown by 30%
Inconvénients
I'd like access to master classes to help me build my ability to use the various features. Or have one to one support to help me build campaigns the way I have it in my mind.
Pourquoi choisir Omnisend
In this instance the costs were better and we liked the automation featuresLogiciel antérieur
MailchimpPourquoi passer à Omnisend
Had the features we wanted at a price our small business could afford- Secteur d'activité: Photographie
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
OmniSend, is a god send!
Publié le 07/08/2019
Avantages
There is a lot that OmniSend does extremely well, we used to use Klaviyo in the past and it was an absolute nightmare, the interface was disgusting and so clunky to use. When we swapped to OmniSend, we honestly will never go back to anything else. OmniSend's interface and ease of use are insane for the price that you pay. Would 100% recommend it to any of my colleagues and continually do!
Inconvénients
As a company with a very strong focus on how things look, there are a few design additions I think that could be added, along with some pre-created templates that are filled with content. Something similar to how MailChimp does it? Just a suggestion!
Alternatives envisagées
KlaviyoPourquoi choisir Omnisend
Previous product was clunky and had a horrible interface.Logiciel antérieur
Klaviyo- Secteur d'activité: Mode et vêtements
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A Great Ecommerce Marketing Companion
Publié le 24/08/2022
I wouldnt complain about anything, specific. I have never had to reach out to their customer...
I wouldnt complain about anything, specific. I have never had to reach out to their customer support team, that I can remember.
Avantages
THis software is intiutive and helps me gather data and launch campaigns at or above industry bencmarks.. This tools helps me really understand the power of email marketing and the risidual effects of the opt ins. FOr me, I love using sementation and building media audiences and connecting them directly to FB and Google.
Inconvénients
The new email builder is tough to manage. It's clunky and you have to customize nearly everything before sending an email - and when you do an A | B test, it's just not efficient.
Pourquoi passer à Omnisend
Pricing and Features matched my needs and the Shopify integration was very attractive feature.- Secteur d'activité: Gestion des investissements
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy and efficient email tool
Publié le 27/12/2021
With Omnisend, I have been to solve my email marketing problems with ease and I have experienced...
With Omnisend, I have been to solve my email marketing problems with ease and I have experienced growth in my business.
Avantages
I am really impressed with the easy of setting up campaigns and navigating through the tool. It's easy to use and it has fantastic designs. Since I started using the tool, my business growth has been consistent and productive.
Inconvénients
Not much actually but they can improve the tool by making selection of multiple options available.
- Secteur d'activité: Art/artisanat
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Keeping connected...
Publié le 24/08/2022
As mentioned in my review the most important aspect of Omnisend is keeping connected! Whether I use...
As mentioned in my review the most important aspect of Omnisend is keeping connected! Whether I use it once a week, once a month or once a quarter, it is an old friend waiting for me to reach out to those who I value in my business!
Avantages
Omnisend has had a huge impact on keeping connected with my customers and potential customers. Not only does it interface with my POS, but I can also add contacts easily from a simple sign-up I have inside my shop. My patrons are excited to sign-up and receive new information regarding my classes, products, and services. I am able to get, virtually, instant feedback on interest levels by viewing my report on opens and opt-outs. The Omnisend platform gives me peace of mind and a sincere, personal way to stay connected to current and future customers in a world that is sometimes distant! thank you Omnisend. You are truly a vital part of my business.
Inconvénients
I am very pleased with all the features of this software and have no cons to list at this time.
Alternatives envisagées
MailchimpPourquoi choisir Omnisend
The interface with Shopify made my decision to switch easy. Finding the ease of use after the switch...priceless!Pourquoi passer à Omnisend
The interface with Shopify and I stayed with it because of it's ease of use.- Secteur d'activité: Art/artisanat
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A good and inexpensive CRM with lots of easy to use features.
Publié le 01/09/2022
Omnisend has helped us grow our mailing list and has made it easy for me to make engaging and good...
Omnisend has helped us grow our mailing list and has made it easy for me to make engaging and good looking email newsletters. Our open rate is around 45% which has been way better than expected. Also, some of the automation (which I need to work more on) has brought in significant extra revenue which we wouldn't have had otherwise.
Avantages
The updated email builder functionality is great and makes adding and saving templates much easier. The stats are clear and laid out well in graphs and charts to compare to previous months. Plus, compared to some other CRM providers the cost is reasonable, especially for the functionality provided.
Inconvénients
Some segmentation can be tricky. Also, we had an issue where one bounce from a newsletter we sent resulted in a lot of our emails subscribers being automatically unsubscribed, despite many of them having opened ALL of our previous emails. We had to add them back in manually and it was not possible to find out what had caused that bounce on just one of our newsletters.
Pourquoi choisir Omnisend
Better functionality and compatibility with our website.Pourquoi passer à Omnisend
It seemed easier to use with better support and better ability to scale without making the price become ridiculous.- Secteur d'activité: Construction
- Taille de l'entreprise: 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome for communications
Publié le 22/09/2021
Omnisend has been a great and easy experience from beginning to end.
Omnisend has been a great and easy experience from beginning to end.
Avantages
This is a really easy platform to use for sending out mass emails. We used it for internal company communications and it was convenient to set up different audiences to send emails to depending on the subject. The emails are very customizable too.
Inconvénients
The only thing I would choose to improve is the "preview" feature. A lot of the times the preview didn't look exactly like the actual email on my browser (some of the word spacing would be off, pictures slightly different sizes, etc.). Not a big deal but a little annoying.
- Secteur d'activité: Design
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
You're in for some billing surprises...
Publié le 03/12/2021
Avantages
The software itself is really intuitive and useful. I enjoyed it very much.
Inconvénients
This billing issue has really soured my feeling about this company. The monthly price that they show on their account page is wrong. They changed pricing over the years that I have been with them - which is absolutely fine. What isn't okay, however, is that where the pricing is shown on the account page is calculated completely wrong. That means, their website was showing that I would be billed $540 per month, and when the bill came in, it was $690. It's very upsetting to not know what to expect. I reached out to omnisend about this and spoke with [SENSITIVE CONTENT], but they showed me their pricing page, which still has a different number ($640). Their own team couldn't figure out what I should have been paying! Now they are not taking responsibility for updating their own website to match the real bill. If you value knowing how much something costs every month and transparency, I would not go with this company.
Logiciel antérieur
Mailchimp- Secteur d'activité: Santé, bien-être et fitness
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Big fan of Omnisend
Publié le 29/08/2022
We've been really happy with Omnisend for the last number of years and will continue to use the app...
We've been really happy with Omnisend for the last number of years and will continue to use the app in our marketing activities.
Avantages
Omnisend is a powerful tool that's easy to use, offers customizable features, and exceptional analytics.
Inconvénients
We had some issues when converting from old builder to new builder but it turned out to be a simple user error and customer service helped us right away.
Pourquoi choisir Omnisend
Omnisend is more powerful and easier to use.Logiciel antérieur
MailchimpPourquoi passer à Omnisend
Omnisend is more powerful and easier to use.- Secteur d'activité: Biens de consommation
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent
Publié le 29/11/2022
Everything Klaviyo has to offer only with better support, don't overlook Omnisend!
Everything Klaviyo has to offer only with better support, don't overlook Omnisend!
Avantages
Great Shopify integration, easy to use template builder, pre-built automations and competitive pricing.
Inconvénients
The forms could do with some optimisation, lazy loading for images etc. 2 step forms would also be a bonus, but check out the Digioh integration which solves this problem.
Pourquoi choisir Omnisend
Pricing, support, featuresLogiciel antérieur
KlaviyoPourquoi passer à Omnisend
Pricing, support, features- Secteur d'activité: Vente au détail
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Not Bad... I like some of it, but they raised priced significantly this past year....
Publié le 21/10/2018
so, so... again as I have stated, I am ok with a price increase from companies as I realize...
so, so... again as I have stated, I am ok with a price increase from companies as I realize companies need to improve margins and top-line sales revenue, but as a customer of theirs for nearly 2 years and glowing recommendations to my friends/ colleagues in the industry... I no longer recommend the product as you can get more value for your dollar for what they now charge. But for me at this time, their hooks are in tight at this point, so Im stuck for the moment but will be looking for a new platform to switch to soon unless they reduce their price which I know they wont AND/ OR improve the value for what I am now having to spend.
Avantages
Not Bad... I like the product and have been using it for 2 1/2 years - and I signed up originally because the price was great, but now, I don't love the platform for the price they now charge. The company raised the price significantly this past year... when I say significantly, I mean close to 400% -- and nothing really really changed for the price increase. I would have switched platforms actually because I don't like the following features, or lack thereof for the price they now charge:
- Lack of themes like pre-built Black Friday, Holiday, Cyber Monday, etc themes
- You have to re-fill in your social media information each/ every time you send a new email campaign
- Email templates they do have are somewhat dated, and are not fresh/ modern
Inconvénients
- Lack of themes like pre-built Black Friday, Holiday, Cyber Monday, etc themes
- You have to re-fill in your social media information each/ every time you send a new email campaign
- Email templates they do have are somewhat dated, and are not fresh/ modern
- Secteur d'activité: Mode et vêtements
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great E-mail marketing software
Publié le 30/08/2022
Avantages
Omnisend UX and UI are one of a kind. This platform makes sending emails so easy and satisfying that it's a no brainer to send out campaigns.
Inconvénients
Sadly, it's not natively set up to manage multi-lingual campaigns and automation. That being said, you can still create workarounds for that.
Alternatives envisagées
DripPourquoi choisir Omnisend
Suggestion from a friend.Logiciel antérieur
KlaviyoPourquoi passer à Omnisend
Because of the UX- Secteur d'activité: Vente au détail
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
E-Commerce Business driving hundreds of thousands of dollars in sales using Omnisend
Publié le 15/01/2023
Avantages
The campaign builders integrations make building stoppable e-mails extremely optimized for conversion and the segmenting is really powerful.
Inconvénients
I think in a rare case, the new builder is better than the old. Most softwares and tools we get so attached to that the updated systems don't feel intuitive or easy to use. The new e-mail builder is actually great