Avis clients sur Moosend

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Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Ease of use
Quick campaigns with a lot of control
Free options for people starting and growing their business
Fantastic Customer Support (quick replies, good answers)

They listen to their customers and roll out changes and updates so anything which may not be currently available, may soon be rolled out.

Moosend is cheaper compared its core competition.

There is a reason for Moosend positioning itself as a cheaper alternative to other email marketing and automation providers. Frankly, it is not even a decent alternative. Moosend has limited analytics capabilities, has a terribly slow user interface and very limited features. But the worst of all - it appears that Moosend has reputation issues with anything related to Yahoo!, Aol and Verizon. No matter how good your own sender reputation is, how clean your lists are, or how good your content is, thousands of your customers might not receive your campaigns due to Moosend's IP issues. Also, you will probably need to contact to mail providers directly to get status updates. It is a small company so you would expect things to move faster. However the technical/customer support is not only extremely slow but also unresponsive to your essential inquiries.

A professional tool that is easy to use, straightforward to run campaigns and a company that is great about educating their users on how to get the best delivery rates possible.

Was a little different to get started using than others I have used becuase of the quality control I had been able to use other email systems and got lower deliverability than I should because they didn't have the screening and tools that Moosend does. Big time email names too!

-Beautiful, easy to make newsletters with template options
-Good deliverability
-Doesn't cost a fortune

-The UI is good, but not perfect
-Few more integrations needed and BOOM! It's perfect.

The support, which is the same for all product tiers and it's excellent

Integration with Wordpress has been a hassle and it's not very customizable

reasonable number of functions, easy to use, great support from the staff

even better if the thank you page can be generated in the free version

I am just getting started, but Customer Service was very helpful.

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

I don't know what answer here, because Moosend is working really well.

The best part of using Moosend for my business is that it offers the most complete feature mix and the best price. Totally free up to 1000 emails!

The fact that I needed to create a business email.

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

should be having spam filters to bypass Gmail

Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.

Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.

I love that Moosend provides all the features I need for the amount of users we have for free AND doesn't include the logo in my emails. I also love the quirky personality of the brand in the emails they send us.

Landing pages is extra - but you can't have it all for free which is fine. They partner with other softwares and promote those integrations which is fine too.

Great for newbies as well as experienced marketeers! Packed with great features (marketing automations, email editor, smooth and snappy UI! Highly recommended

In the past, they didn't use to have so many email templates but in the last months it has been addressed.

The new email editor is fantastic.
The speed and the quality of the service are great.
The support team is always responding very fast and always have a way to solve problems & questions.
Can handle a large number of mails.
Easy to use A/B testing with multiple A/B options.
Detailed reporting, very easy to read and have an understanding even with 1 view.

Absolutely nothing. The service is great.

Moosend is pretty straightforward and there are loads of templates to choose from.

A few minor things like customising certain fonts (colours) on landing pages/forms.

I shopped around and selected Moosend over MailChimp, ConstantContact and SendinBlue because of their starting tier pricing. What I didn't expect was the ease of use. Their format is clean, user friendly and logical. I had set-up accounts with the other three and it got somewhat confusing pretty quickly. Moosend was easy to figure out and when I did run into a problem, I used the chat box to contact customer service and the help was quick, accurate and helpful.

Cons. I couldn't find a knowledgebase inside their dashboard area. So, I just used customer chat and they helped me solve my problem quickly and directly.

Use interface is very intuitive and makes the job simple and effective.

Even with a very big number of emails, the service is very fast.

Great insights also in the blogs.

Started using workflows and they proved very useful. Also found what I needed in the analytics and reporting.

At the moment I cannot think of anything that does not work well for me with Moosend.

We were looking for an easy, affordable newsletter system to send updates to different mailing lists in our about 100-200 audience. I did some research and Moosend provided for free what other systems charged $10-30/month for (in terms of newsletter elements, audience control/subscribing, etc.). The website is not the most intuitive for someone who is accustomed to easy-to-use graphic design sites such as canva.com, but the customer support is absolutely FANTASTIC. I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!

Again, creating newsletters isn't as easy as on simpler sites such as Substack, for example, but that's not a big concern since the support team is ready to help with any issues anytime.

I like the customer service the best, they're always there, super helpful, and knowledgeable. The system itself works well, it's pretty simple and easy. They have you set up a clean list for better reach, which I really appreciate. Emails are easy to set up and send out, this is essentially what I use it for, my newsletters.

Automations are not as robust as I'd like, I'm used to Active Campaign, but then I pay a lot more for AC compared to Moosend. Some things need a workaround that other systems I've used have already in-built.

Easy to use and user experience is great.

Nothing negative comes to mind at this point.

Each time you need help, you will get it straight away!!! Helpdesk is great!

what puts me down is that I can't remove contacts on my own

Moosend has very good service! If we have questions - we get answers very fast from the Manager in UK. We have been using different kind of other apps before, but never had this good service! I can advice Mooned to anyone that want to have a hassle free email-solution!

Fortunately i can't find any drawbacks with this product at all. Again i will give the product five stars: *****

Its ease to set and get up and running with simple to follow instructions

Not much at all as it serves my business, possibly the API's between CRM systems out there was limited but probably not now, I haven't checked since 9 months ago