Avis clients sur SocialSchedules

As a GM I love OpenSimSim it’s very user friendly

Budgeting wasn’t working at first but then did work.

It's​ free! We were using an app called Deputy, and we had to pay for what open sim offers​ for free and its great as a manager, and our staff loves it! '

There is no direct message board for all staff notes, id love to be able to communicate with my team throughout a week this way

The geo mapping. I like that once I have added a job my employees can just open the app and it takes them to the work site.

There is limited things you can do from you're phone. I also wish when I add a job I could add the client information for billing purposes.

The design is easy and simple to see. Updates are made real time and notifications are sent.

There are functionality limited to mobile, and this is extremely unhelpful when I’m working at a customer service position where I’m not supposed to look at my phone.

Cons on the computer:
-I cannot see who else is working when I’m not working that day.
-I cannot see a list of people and their shifts the way I can view it on mobile.
-When I make the window size smaller (when I have to sometimes for my work), the application won’t let me view anything.

Overall cons:
-Setting availability/unavailability is a nightmare. It just takes so much time, especially when my hours are variable. There must be a better way to design this.
Also, this function is limited to the web app — why design the software where the functionality is half and half between different platforms?
-is there a way to change the view setting to “Month”? That will make the schedule easier to see.
-The notifications are exsessive — I get one when my schedule is changed, then published. For one change, I get four notifications (2 app, 2 emails).

Communication feature - direct messages to specific colleague(s)
Manage time off requests which then show in schedule
Mobile version - inc notifications on shifts
Coverage graph (able to see how many colleagues scheduled per hour/per day)
Best of all, it has a FREE version

Some limited functionality on mobile version.
For example, can only manage/create schedules on pc version.
Time off requests need to be managed on pc version as this way allows to view existing time off to prevent allowing too many staff off. On mobile version, this is difficult to manage.
Can't track holiday allowances - possibly icing on the cake
Generally though, con's are hard to argue because it is free and it does just what I need it to do

Easy to use and navigate. Support is always quick to help when we have an issue. They gladly take our feedback on improvements and listen when we make suggestions.

That we can't incorporate all of it into our system. They have a time/attendance but since we have a POS system that does that, we haven't used that portion.

This software is perfect for managing casual staff! The roster is accessible, shifts are easily tracked for the individual and the use of notifications has proved awesome.

We require the option of amending shifts from past weeks to reflect changes that may have occurred on shift. We require the option to swap shifts between casuals that have different "positions".

I love the ability to love prior schedules and just paste to future weeks. We have been using OpenSimSim for more than 2 years and it was a huge improvement from the manual process we used. The ability to use the app for our associates has greatly improved our scheduling efficiency and reduced the errors in availability and scheduling.

We have had no issues with the software.

A coworker had previously used it . I like that my employees can put in their availability and trade shifts with each other

I’d like to have a counter or additional notes next to each employee on their shifts and hours preferences. I have some employees that only want 20 hours a week or two days even though their availability is wide open. These details I have to remember.

-I am able to check my schedule
-request any type of break or day off with this app
-simple design and looks good

-could upgrade the theme or design for better look however still nice

UI is easy to understand and accessibility on both mobile and desktop is really nice. I'm constantly referencing my phone to check when other employees are going to be working so I know how to balance the workload and who to send tickets to. I work in I.T., so knowing who is working when is really important for handling clients requests quickly. OSS is easy to navigate.

There are several discontinuities in the functionality. I can view other workers schedules on desktop, but ONLY on days when I'm working. But on my phone, I can view other workers schedules throughout the whole week by turning my phone on its side. It really doesn't look great to have my phone out while at work, so this is frustrating.
Additionally, requesting time off and changing individual availability (not just regular weekly availability) is a pain and can't be done through both mobile and desktop app. There are many things I can do ONLY on mobile or ONLY on desktop, but not both.
Sometimes when changing my daily availability on desktop, the visual block may look like it's between two different times, but the actual time it states is several hours later.
There are many similar bugs and discontinuities between the mobile and desktop apps.

1.I love that there is an app! Doggonit, that thing is awesome!! When staff can get on there and swap and not have to call or message me to make that change, that's AWESOME!!
2. The help desk people (bless their hearts) are very patient, knowledgeable and are available to help every time I have messaged them.
3. I really like that I can stay home when someone calls in. I just open my app and send out a message as well as ask individually if needed.

1. I would like to be able to see/print a month view at a time
2. I would somehow REALLY REALLY like to be able to see what changes were made to each shift ie..who traded with who, who was originally scheduled on a shift, etc...
3. I would also like the ability to shrink the page (on the screen) so that I'm not constantly scrolling and up and down the page through a long list of staff

I like that the software works on multiple operating systems as well as moblile devices. I find the 'landscape' feature when a mobile phone is turned sidways to be especially helpful and well thought out. I really like genaral ease of use for scheduling, removing, and adding workers, arranging time off, basically keeping everyone in communication (and thereby accountable).

I have not discoverd how to do all my managent tasks from my phone, and thus must always use my computer. I don't know if that's an option, but it hasn't been intuitive enough that I have figured it out (or important enough that I have spent time to figure it out). I wish that when people sent messages that they were more flagged or intrusive, I have a lot going on and sometimes I miss messages sent through OpenSimSim... Like a pop up window or something?

I like that I can have this on my phone and check it whenever I want to, and that I can edit shifts from my manager account from my phone. It's really easy to add availability and to teach new employees on how to use it as well. I really like that I can color code position titles as well.

I don't like that it shows all employees for our team members at one location, because it confuses them on who they can contact about getting a shift covered. I recommend adding their location or main location underneath their name in the messages part of it, or only be able to send a message to others at the location they have access to.

It's easy to train staff to use it. It is reasonable customisable for how we need to use it as an agency. We use positions for each possible customer location that might request our services. There are too many locations for each to have its own schedule. Half of our potential customers listed use our services less than once a month. We are not staffing every location throughout the week with different managers like some of your users might be.

Please make it so that it is easier to add positions to staff in bulk, or groups. I spend too much time setting up new staff with all of the positions they need, or setting up new positions with all applicable staff.

It's Free! It's a smooth running app. It's convenient, user friendly and my staff loves using it!

Nothing.

Live scheduling tool, any changes is immediately sent to the relevant people. Team can book time off on the software. There is an app for everyone to use. Its simple and not bulky. Gives you a breakdown of cost per day. You can have offsite working.

Not having the ability to talk to SAP Payroll. Not having the ability to input other breaks in a shift (paid and unpaid) you can only put one break in.

This software is very easy to use. It allows me to schedule employees on days when they absolutely must be here, offer up optional shifts, and immediately tells employees that a new schedule has been published (this has dramatically reduced the amount of texts I get at 10:30 Sunday night asking when an employee is scheduled to work). Employees also have the option to request days off, mark days they're absolutely unavailable, and send messages through the app.

The app can be flakey at times, and doesn't always notify me as the scheduler of changes. Time-off requests don't always show up immediately, and messages can be easily missed.

Schedule is alway at your fingertips ok your phone
You can edit and add shifts between employees.
Send out group messages.
Complete shift swaps
And manage all requests off.
It’s brilliant and bang for your buck is unparalleled

The program at times has technical difficulties which renders it useless.

It's Free!!!!
It also has some great features, I really appreciate that they added the reminder feature to remind employees when shifts are coming up. Really easy to use. posting a schedule doesn't take more then 5 minutes and they have made it easy to copy over the previous weeks schedule.

it can get a little buggy sometimes and you have to refresh. The only thing that I would like to see different would be the ability to change availability for my employees. or to schedule folks even when they show up as unavailable

I used to spend hours setting up schedules for both of the stores I manage. Ensuring time off requests and availability was such a hassle before I started using Open Sim Sim. Now I can easily see all of my employees availability and time off requests in a sleek interface and create perfect schedules in a fraction of the time it used to take.

Adding new employees could be easier, and the header menu navigation could be easier. Some of the features I use fairly often are hidden a little deeper in menus than I’d like, but overall I love the software.

GPS function, change shifts on the go, great messaging, easy shift allocation as SimSim learns over time with suggestions.
Customer service is very good with online chat, and tech desk resolution if issue not resolved in chat.

Can't enter regular shifts as recurring. So we have to continue with Jorte Calendar to keep regularity of shifts (daily, weekly, bi weekly, 4 weekly, monthly etc...).
Some updates can be frustrating as you have to 'find out yourself' while using.

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad.

This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way.

I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad.

This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way.

I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

The ease of use is what we like most. Any one of our coordinators can send out shift opportunities and we can keep them organized according to who sent the opportunity out.
Our staff has never had a problem downloading the app onto their devices, and they all enjoy how user friendly it is.
When I have run into a small problem or question, the support staff was right on top of it.

It would be better if , when a staff member declines a shift, that the program would keep track of who declined. Also, a red flag of some sort for a declined shift would be good.

I like that i can organise my staff easily and from home and work. I can click on the day and the previous shift for the week prior comes up. making it easier to duplicate days and shifts.
i like that i can see clearly when staff request time off, and i can nomnite days where no time off will be excepted.

that i have to scroll to find the current weeks roster. it should be the first week when it opens