Avis clients sur Connecteam

We use this application for managing volunteers. Volunteers can easily add their contributed hours with this application.

The newly added employees can't able to see the past posts. It would be better if they can see the last posts too!

I like modern design and simplicity of it. It is perfect tool for express task management. Connecteam saves time and my energy.

In my opinion, the pricing is too high and pricing plan is confusing.

price I guess if I have to choose . but not a lot. same story different day

NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

The idea that one software may be enough for many employers. It has the capacity to run a small or large business. It has many features most people would not have realized they needed such as forms, a directory option, rewards, chat, and documents section.

The task manager would be even better if it had the option to change statuses like "to do" "pending" "in progress" "follow up" "complete" etc. Also another feature I would like added is a folder and list section within the task management portion. Everything else about Connecteam is amazing!

Connect team platform has been great for our small business. The job scheduling makes it easy for us to get a monthly view of who is working and allows us to click on each day and go into detail about what staff is doing during their shift.

Sometime GPS is a little finicky, but for the most part we have had no trouble.

We initially did a trial of this software with our staff. They loved it and begged us to continue with it. It is so easy, and allows for a great tool to manage time and make payroll reports fast.

The one feature that would make this software even better would be the ability to export payroll time into straight hours vs the hour. minutes that it comes out in even though it reports the minutes after a decimal (for example 90 minutes is reported as 1.30 instead of 1.5 hrs)

How easy it is to use as an admin and a user. My remote staff can use it without issues. Also the forms! this is critical for our business.

That It costs a lot of extra money per month for different features. I would love to be able to attach media to my updates sometimes. But it is not worth the price for us to have that feature.

Flexibility in arranging form, tasks etc. Clarity and ease of use - mental ergonomics.

I haven't found any shortcomings yet with any of the functions.

The employee scheduling is very easy to use and my employees find it intuitive. The time clock is very easy as well.

As a small business who has a few very part time employees I'm super grateful for the free features. They work perfectly for what I need. I have no complaints.

This is a very intuitive and easy to use platform which made our team more productive and I am now able to create tasks for my entire team, set deadlines and prioritize which ensures all important work gets completed on time. Time

I think the team behind this platform has done a great job of developing a task management tool that is easy to use and focused on the needs of the user. Therefore, in my opinion, there is nothing that I did not like about Connecteam.

What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

I love that it allows me to do my basic day to day scheduling, time audits and staff management. The features that won me over though, were the messaging capabilities, the training portals and the quiz features. In our industry we change sales often. I love having a quiz feature to publish the sale and make sure my team is updated on all of the ins and outs.

I wish this had a payroll processing feature so it could be a complete all-inclusive program, currently I export my teams timeclock and send to payroll. If payroll could just log in and distribute that would be amazing.

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product.

The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila!

The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Product is price/quality top notch.
Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes.

The most I like on the software is the beautiful design of the desk version and the app.
With integration of our logo, all our employees like the app! It gives a personal touch to the app

As a more new company compared to competitors the app sometimes shows some small bugs.
This is quite fixed easy by the guys from their support.

connecteam has got everything you need to manage employees which working outside the office. you can get every information you choose from you employees so its like you did the job by your own.

nothing. its great. we used it over 4 years.

Super easy to get set up and going. Packed full of features!

Occasional feature malfunction when a new update is pushed, but is always resolved in a couple hours.

I am a HUGE fan of the Connecteam App. The fact that the app is constantly evolving with new and exciting tools, make it easier to use and keeps my employees engaged and wanting to add more. This allows for the day-to-day activities to be done faster and from one location. The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

Not that I like it the lease.

1. Having the ability to view a single user activity. Pulling any documents with their name or ID # to view their progress.
2. Having the ability to create a user path or required training path.
3. Have the ability to create and save templates in Updates.
4. The ability to change the icon/color once the new item is created.
5. Quiz - Complete update: able to have multiple ways to answer the questions, scoring, if there is an incorrect answer, show the correct answer.
6. When making an quick update, not having to resend to everyone, just the individuals that are being added

Want to design your own employee app? No, seriously... a REAL app? Connecteam is for you. Want to add custom features such as a mobile time clock, work schedule, event calendar, incident report app, reimbursement report app, online education center, custom push notifications, digital company handbook, in app messenger, team self-assessment, team surveys, a mobile help desk, and much much more? Connecteam is for you. It is ready to right after sign up, and scaling up seems endless. I could rave for days - l.i.t.e.r.a.l. days about everything I love about this software - but I don't have the space. What I will say is that Connecteam has solved every problem I've had since starting my business that I paid over 2x as much for other programs to do that couldn't. Connecteam is what all other 'create your own app in a few clicks' companies wanted to be and promised to be.

I only have 2 dislikes - that's right... out of all the amazing features and functionality available in Connecteam, I only dislike 2 things about the software. Just pause a moment before I proceed and let that sink in.

Cons: The 1st con actually isn't a software issue. It's a support issue. Support is readily available, super polite, and extremely responsible. However, for elevated tasks, a ticket must always be created and escalated and the wait times for that are extremely, extremely long. Need help setting up a feature? Connecteam support is there almost instantly willing and ready to help. Need help figuring out why said feature is doing something wonky? Sorry, gotta create a ticket for that. Right now, I'm still waiting on a resolution for a bug I reported over a week and a half ago. Thankfully, the bug doesn't restrict my ability to use the software. It's more of a cosmetic issue.

The 2nd con is that there is a feature in the software called 'Workflows'. In brief, it allows you to set up an app within the app of sorts where app users can enter info or submit forms, and someone else (such as a manager or payroll approver) can review what was submitted and update the status (to something such as approved or rejected, for example). The problem I have is that there is no way to leave a note to the submitter after reviewing the submission. You can't leave feedback or praise, you have to start a chat to message someone which means backing out, extra clicks, etc.

There is not a feature on connecteam that we find clunky or hard to use. The feature that has helped us the most from an administration standpoint would be the timesheets and timeclock. The way the feature works with staff able to modify shifts, and admin getting alerted for approval has streamlined our payroll. The function that helps us manage our staff the most would be the messaging, directory, and updates. Having our staff connected through this has really helped our performance and optimization. The scheduler is another feature that we would be lost without.

I honestly cannot think of anything! From the onboarding and inclusion of new staff, to the ability to schedule, contact, and process payroll connecteam has become essential to our management and a one stop, do it all app for our entire team. One small complaint is that several features appear to be available but I end up getting an add to upgrade. It made learning the platform a little more difficult for me in the beginning, but other than that no complaints. (and even that feels nit picky).

I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.

Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.

This program allows our security officers to use one program no matter what site they are working at. All reports are similar and the location tab allows our office to ensure officers are punching in at their site location, not from home or on the road. There is more than meets the eye with Connecteam. Having used the program roughly 2 years now, we are still learning new features and implementing them.

The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so. It would be nice to be notified immediately with any issues going on.

- The software is very user-friendly - training our new employees on the app is very versatile.
- The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins
- Customer service is nearly perfect - I have never had to wait more than few minutes for assistance
- Connecteam is our only scheduling-platform we utilize currently

- It would be nice if we could intergrate time-clock with our payroll system - quickbooks
- features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour
- the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS
- Alerts to a designated email when a schedule shift has not been clocked into by the employee
-Sending alerts to the employee that they have not clocked into the shift