
Jolt
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Avis clients sur 285
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Save a ton of money
Publié le 30/10/2022
My experience has been excellent. the staff goes far and above.
My experience has been excellent. the staff goes far and above.
Avantages
Live time cooling monitoring Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler was not operational and we were able to save all that product. Thank you Jolt!
Inconvénients
I wish it was integrated into more of our software
Réponse de Jolt
Thank you for your review, Steven! We are delighted to hear that you have had an excellent experience with Jolt and that our staff has gone above and beyond to help you. Thank you for your feedback and for choosing Jolt!
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A New Era for Business
Publié le 31/08/2016
I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule,...
I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.
Avantages
I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.
Inconvénients
My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
this is an unscrupulous company .. stay away!
Publié le 11/10/2021
terrible! any company that makes it so hard to cancel a subscription has no faith in their product....
terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!
Avantages
we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!
Inconvénients
we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!
Réponse de Jolt
Hi Rodney,
We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing for Restaurant Operations
Publié le 21/10/2022
We're using it for our three locations for three separate schedules and tons of checklists. We have...
We're using it for our three locations for three separate schedules and tons of checklists. We have multiple users every shift, every day using the software. I absolutely love the program and am continuing to take advantage of different features as we grow.
Avantages
Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.
Inconvénients
I wish we could customize our scheduling platform more to cater to our business.
Réponse de Jolt
Thank you so much for your review, Alyssa! We are so glad to hear that you find Jolt easy to use after the training, and that our support team has been so helpful. We are also thrilled that you have been able to customize Jolt to your business model. Thank you for your feedback!
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Jolt Software Review
Publié le 05/04/2017
We have been using Jolt at my restaurant now for around 2 years. We love the customization options...
We have been using Jolt at my restaurant now for around 2 years. We love the customization options that Jolt includes, how easy it is to use, and how much more neat and organized our restaurant looks since we began using Jolt. Jolt has allowed us to toss out our old paper checklists and gave us checklists on tablets. Having our checklists and information all in one place made our checklists easier to access and has given our restaurant a more professional environment. We have also watched the productivity of our team rise as a result of using Jolt in the restaurant. We also use this software to create and send out our weekly shift schedule to the whole team. The mobile app then allows team members to request shift trades when needed straight through the app itself. Then, once a shift trade request has been submitted, the manager of that shift can then approve or deny the shift trade right on the app. This saves time, and is a great deal less effort than having to make phone calls all day to find someone to cover a shift. Myself, as well as my team, highly recommend this software to anyone or any company in need of a game changer. This software will be the tool that helps you and your team get to the next level.
Avantages
Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location
Inconvénients
Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.
- Secteur d'activité: Services et installations de loisirs
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Jolt has revolutionised the operational aspects of our business.
Publié le 18/09/2017
- Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability...
- Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability to compare site performance
- Notifications when important tasks aren't completed
- Improved communication with team
- Ability to support management team without being on site
- Flexibility to easily change operations
- Autonomy for management team to create their own lists to improve the running of the stores
- Complete visibility of the operations in the business
- Streamlined scheduling
Avantages
Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues.
The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours.
The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software.
I never imagined we would have such control and visibility of the day to day running of the business.
Inconvénients
I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Jolt Gives Business Independence
Publié le 23/03/2022
It's been really good! Occasionally a migration or an update will down the app but it is usually...
It's been really good! Occasionally a migration or an update will down the app but it is usually resolved in a timely manner
Avantages
I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.
Inconvénients
I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture
Réponse de Jolt
Hi Roxanne,
Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product that I couldn't do without
Publié le 17/06/2020
I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also...
I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also does all the checklist that the employees do when they get there or in the middle of their shifts or at closing time. We use it to handle all the communications between leadership and staff and finally it continually monitors temperatures around the store.
Avantages
Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.
Inconvénients
Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Jolt Employee Task Management Review
Publié le 15/08/2018
Jolt has solved problems with productivity and food safety. It is simple to label products and...
Jolt has solved problems with productivity and food safety. It is simple to label products and improve our stores efficiency with daily checklists that the team has to complete.
Avantages
Jolt's label maker feature has changed the culture of our restaurant from a time consuming and not done all the time task of labeling products, to having a quick and efficient way to track our products and who is preparing them. Another benefit is customizable checklists that ensures you don't have to micromanage the business and allows you to put more in your teams hands.
Inconvénients
The scheduling concept is good but difficult to integrate into our current payroll and clock-in system.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very helpful on a daily basis
Publié le 14/05/2018
Avantages
The LISTS part of the software is so useful for everyday activities that need to be completed at work
Inconvénients
If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Very functional, Easy to Use and a great tool for communication
Publié le 21/03/2018
Avantages
I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.
Inconvénients
Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Experience
Publié le 19/01/2017
I was approached by Jolt to try their product. No other locations from my company have tried this...
I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.
Avantages
How it has helped the store become more efficient.
Inconvénients
I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
The Safety and Productivity Solution!
Publié le 05/05/2020
The experience has been great through and through! It's been a huge time saver. It's saved us time,...
The experience has been great through and through! It's been a huge time saver. It's saved us time, and time equals money, in various areas of our business. You can download the names of your staff who in which are on your schedule, and it helps in keeping you and your team accountable.
Avantages
My most favorite feature of Jolt would be its assistance in helping the team meet food safety. This feature eliminates any handwritten and/or guessing shelf life for products, as the corporate guidelines for holding procedures are already downloaded on the application.
Inconvénients
Depending on how tech and app savvy your managerial team is, customization is based on what works for your particular team. Therefore customization is up to us and could be pretty sloppy, which ends up being productivity lost searching for a particular label.
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Streamlined Management Processes
Publié le 24/05/2017
Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a...
Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.
Avantages
Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.
Inconvénients
I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.
- Secteur d'activité: Divertissement
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A must-have for a service based industry
Publié le 29/04/2019
We have opening procedure lists, closing lists, cleaning lists, new hire training lists, and even...
We have opening procedure lists, closing lists, cleaning lists, new hire training lists, and even incident forms which automatically send to my insurance agent when they're filled out. This product is vital to any small business.
Avantages
Accountability! Ask your employee, "hey did you clean the bathroom like I asked?" they'll say yes every time. Give them a Jolt list asking them to take a photo of a clean bathroom and sign off that they completed it and you'll be amazed at the results. I apply points to each check list item and give out prizes to the top point earners each month. Now my employees are accountable for their actions and rewarded for a job well done. Bonus: New hires have a thorough guideline of how to complete regular talks by walking through a check list.
Inconvénients
The ability to bulk-change lists could be more user friendly. Right now the process can be quite tedious if you're like me and have long lists that need editing.
- Secteur d'activité: Divertissement
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Super useful with room to grow
Publié le 02/07/2019
We are a family fun center, so we have a large variety of tasks for employees to accomplish. Jolt...
We are a family fun center, so we have a large variety of tasks for employees to accomplish. Jolt helps make these tasks clear to employees and helps us managers follow up if tasks aren't completed well. The software has a ton of potential, but you can tell the company is still figuring out how to keep the apps running properly across different platforms. There are also some strangely missing features that you might think should be obvious in this kind of program.
Avantages
I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.
Inconvénients
The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very practical software for any business needing to organize staff schedule
Publié le 27/01/2018
ease of use and organization
ease of use and organization
Avantages
Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)
Inconvénients
When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
AMAZING Customer Service!!
Publié le 19/12/2022
[SENSITIVE CONTENT] made the experience AMAZING for us.
[SENSITIVE CONTENT] made the experience AMAZING for us.
Avantages
I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.
Inconvénients
Very overwhelming initially, it did take time and training to become more confident when utilizing the program.
Réponse de Jolt
Hi Leslie, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Secteur d'activité: Divertissement
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Jolt Review
Publié le 04/04/2017
The support staff has been beyond amazing in supporting our company's first few months on Jolt. She...
The support staff has been beyond amazing in supporting our company's first few months on Jolt. She is extremely helpful and doesn't mind walking us through various process multiple times. Jolt is great because of how much it offers, and how many functions you can use it for. However, although she has gone through and helped us out immensely and spent a lot of time getting us started, this system is not easy to use right away. Most functions have so many steps and options that it becomes confusing and overwhelming. I would like Jolt more if it was more user friendly. Overall the product is great, I would like it more if it didn't take so long to figure out and didn't have so many complex options.
Avantages
It is a one stop shop for many business needs. Jolt offers so many different functions that make streamlining everything easy.
Inconvénients
This software is more complex and difficult to navigate than any software we have ever used. I don't care for how the scheduling is set up. For example, if we want to change one person's shift, you must first unlock the schedule, change the persons shift, and then publish the schedule again, which notifies every single employee every single time someone else's schedule gets changed. On when to work, all you have to do is click on that person's shift, change it, and once you hit save only they receive the notification.
- Secteur d'activité: Production alimentaire
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Jolt has made the day to day operations in our restaurants much more efficient!
Publié le 15/02/2018
We are able to track temperature and cash register balancing history easily and remotely. For...
We are able to track temperature and cash register balancing history easily and remotely. For example, if our maintenance team asks if a piece of equipment has been staying in temp, it can be easily checked by reviewing the history of temperatures for that piece of equipment. As supervisors of 7 food service locations, Jolt also allows us to monitor the balancing of our registers remotely by having an email sent any time the store does not balance. It also allows our management team to complete store checks every shift to ensure that the store meets company standards. This has made for cleaner and safer restaurants.
Avantages
As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.
Inconvénients
The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
impossible to get a live person to speak to you
Publié le 08/02/2022
Horrible communication
Horrible communication
Avantages
Great sales pitch when they were selling us on the system. When we decided to stop using it was impossible to get a response
Inconvénients
tried for 2 months to cancel the subscription - after 30 day finally got an email response. Told the rep to cancel the account but he never responded to 2 different emails. Ended up billing my for 2 months
- Secteur d'activité: Produits alimentaires
- Taille de l'entreprise: 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Jolt: so good it Hurts!
Publié le 27/03/2017
Jolt is amazing, I've used it with several companies that I have worked for and it is the only...
Jolt is amazing, I've used it with several companies that I have worked for and it is the only program I CONTINUALLY RECCOMEND! Great program and even better customer service!
Avantages
Easy to use, and teach. Does exactly what I want it to, easy upload and great program for restaurant accountability-
Inconvénients
I would like the program to coordinate with square software to track sales and labor through the schedule- that would be amazing.
- Secteur d'activité: Restaurants
- Taille de l'entreprise: 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WOW! What a great additiona!
Publié le 23/03/2017
We were struggling with the ability to track who was doing (or not doing) what with our checklists...
We were struggling with the ability to track who was doing (or not doing) what with our checklists and systems. JOLT has truly given us control over what our restaurant looks like, how our food is prepared, and how closely we are following health department regulations. We are now able to hold our employees accountable when the job is less than our expectations, as well as rewards those that are going above and beyond what is required. Anytime I have had any questions or issues with the product, Dan has been able to answer all my questions and point me in the right direction. I strongly recommend JOLT to anyone who has employees! :)
Avantages
Easy to use
Inconvénients
Data entry when establishing - but now I find out that Dan would be willing to set that all up for me, so wish I would have had him when we first started using JOLT! :)
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A great program that works with a growing business. It was very easy to learn and to train...
Publié le 23/07/2018
Avantages
Quick login, neat site, great customer service that is always looking out for us. The program is simple enough to train other employees in just a few short minutes.
Inconvénients
The back end of the site took a little while to learn. Settings and managing lists can be a bit confusing to find, but once you do, you don't forget it.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Well worth the money and absolutely perfect support
Publié le 06/09/2017
Avantages
This software is indeed an user friendly software, yet it is also very powerful. The first time I was introduced to this software, I thought I would take a long time to learn because this software has so many features. Well, I was wrong, I took only a solid 1 week to build all of the basic things and use the software fully. My super helpful trainer, helped me to get through all of the introduction process and trained me so that I can start using the software ASAP. Knowing that building an account from zero was not easy, but He really supported me all the way. Big thanks to him that I am now able to operate this software maximally and teach my colleagues to use this software as well. This software is highly recommended specially for the Food and Beverage Industry.
Inconvénients
This software does not provide other languages (besides English) for the users, so it will be difficult to use for the users that are not English-spoken.