Avis clients sur SimpleConsign

Very easy to use! There is a lot of flexibility within the system.

I realize it’s a state issue but I wish the layaway deposit and/or the whole layaway sale would show on the dashboard.

The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash.

I also like the specificity of the reports feature, and how easy reports are to customize.

I wish the software linked with QuickBooks Online.

I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit.

I wish Store Credit was listed when consignors login to the online portal to check their account.

I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero.

I wish SimpleConsign integrated with Gravity Payments.

We are a combination of consignment, resale and retail. I love that SimpleConsign supports all of these types in both POS and overall inventory management. It is also fairly easy to train our new staff on POS components of the system. Also I'm very happy with the level of customer support from the Traxia team.

Because I have a software design and development background, I am perhaps more critical than most. I find many of the workflows very clunky and some of the interfaces do not follow UX best practices -- resulting in user errors that shouldn't happen. It doesn't feel like user-centered design.

Many times when I'm trying to figure out how to get the system to support the tasks I want to do, I long for a peek at your schema and object model. The data relationships aren't always clear and results are often not what I would expect.

I would love for the software to work better with and on multiple devices.

I used to have to take a picture of a dress, download it to my computer, upload it to our website, write down the description, item number and price. Then when the dress sold, I had to go in and manually remove it from my site. With SimpleConsign, it was just that-SIMPLE! I can use the app on my phone to scan the tag on the dress and take a picture. Everything would automatically go onto my website and then be removed once the tag was scanned for purchase. This saved tons of time and also assured us that anything on our website was still in the store when customers would call or come in to see the item.

It is not that I didn’t like aspects of the software, it is just that I was used to using my old software and change can always take some time to get used to. I wish I had started with Simple Consign when I first opened.

Quit user friendly. When stumped help is a call away.

Setting categories is not intuitive.
No place for notes on new inventory page.
Changing consignors (bulk) is not intuitive.

Like the program and the customer service.

Their credit card provider. It has nothing to do with the software but the do support this company and I wish they would find another

Literally everything! I only wish there was an eCommerce module.

No eCommerce module which is so important in today's retail market. I would never close our brick & mortar, but would love to add an eCommerce option for our customers.

It's very easy to navigate and access all your data as well as easy to create your own custom reports. Tech support has been very helpful and are always available.

While I don't personally pay for this, I know the owner does and I know she wishes it was a little bit cheaper. But other than that, I really have no complaints.

It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!

I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.

It is easy to teach new staff how to use. very straight forward tabs for different areas of the software.
everything is very simple when adding accounts and inventory. The business overview tools are great.
I love the reports.

I have been through hell trying to print barcode price labels for my products. I couldnt seem to get clear information concerning the label printer that i needed to order and the label size. I was very inexperienced in this area and really need some more committed help. The printer that I ended up buying isnt 100% supported by the print service software EDNA, that is the Zebra ZD220 and I have an unreliable communication between the APP and the printer. It has been extremely frustrating and time consuming. I've paid $400 to have IT specialists come and look. Traxia support want able to rectify the problem.
This is my only complaint about the software and I am sure in time this problem will be ironed out even if it has been costly.

I started my resale business with Simple Consign and I'm so thankful that I did. It tracks my inventory, is the center of my point of sale, and charts analytics and compiles financial report that are necessary for my day to day operation. The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales. The photo app is a brilliant tool and so simple to upload products to Shopify and other sales channels. The Consignors Access has strengthened my relatIonship with consignors and reduced the email and phone reporting. I recommend Simple Consign and rely on its power every single day. I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.

Anything that could ne improved gets improved so nothing comes to mind.

ease of use, vendor portal, inventory ability

missing features: the ability to archive a vendor who has left so they don't continue to show up on the Consignor tab. Features that would be more appropriate for a vendor/store relationship and not just consignment specific, the ability for the vendors to print their own price stickers without adding the consigner tab to the front office where they can see what everyone else has sold, there needs to be a way to do this and see only their own sales, and finally we have vendors who have the issue of their portal constantly timing out so they have to log in over and over again and there doesn't seem to be a fix for this, while others don't have the issue. We have tried different browsers and it happens on phone and desktop. I have one dealer who can't get in at all unless she's on her laptop. We also have a glitch where if we want to run a report for a specific vendor for a specific date range it pulls all of their sales not the date range requested

We are not your typical Consignment shop, but rather a collective of nine different Arts & Crafts Guild. Even so, Simple Consign was flexible enough to meet our needs . We have a lot of volunteers using the software and ran into few problems. Most users remarked how easy it was to use. Support is quite responsive. I really like how it is cloud-based so we don't have to worry and deployment or updates, and that I could work with it from my home. When we have sales, we have instant sales information.

I wish it had more global settings, like whether or not a new item gets created when the system doesn't recognize a SKU. The biggest issue for doing online sales with Shopify was that indicating a single item was available online required 4 separate mouse clicks, and that is per item. That was just too tedious. We are currently using WiX for online, but there is no integration. We would like some integration via API so that the two products could communicate.

We love this software! We have used it for almost 10 years and wouldn't think of using anything else. We love how it works directly with our new to us shopify online store. Covid had a few silver linings and one was learning that online sales really do add up!

Occasionally the system goes offline and we are unable to make sales but it happened infrequently and the team is on it immediately to get it remedied.

Our boutique is consignment and retail. We have used several different companies over the last 30 years. Simple Consign is by far the easiest for us to use and my staff was able to learn all components of the system with ease.

We have had a few problems between Quick Books and Simple Consign BUT the support staff is always there to help us.