Avis clients sur ClicData

Ça m'a permis d'améliorer la qualité du service et ça m'a surtout permis à identifier les moyens réduire mes dépenses

Ce n'était pas facile de pouvoir s'adapter

While I used the free version of ClicData, all the functionality I needed were present. ClicData, even as a new user is easy to use. The reporting data can be uploaded to Clic in the form of a csv. The data can them be manipulated in order to only show the necessary information. There are a range of widgets to display data in an easy and clear format with heatmaps. Multiple different reports can be created, even on the free version. The page layout can be adjusted for different devices i.e desktops, tablets and mobiles. This, paired with the ability to publish and share reports via a URL, allows users to quickly distribute information. While this information is read only, the owner of the report can quickly make amendments which will be reflected instantly in the live URL.

The only downside of the free version is the watermark is always present when reports are published however, while clear, this doesn't distract the user from the information displayed.

Customisation options, flexibility, price.

Could also offer simple template-driven solutions for those with simple needs looking for a push-button solution.

I liked the gauges and appearance of the software. It could look good quickly, which appealed to me.

Functionality was mixed. Some features and functions were solid, others yet to come or hard to utilize.

Combines Data Manipulation and Dashboards. Flexibility. Setup once and everything auto updates.

It's hard to call it a con, but not having a SQL person really slowed us down.

It's powerful. I can do a lot with it. It helps me distribute our data in easy to understand visualizations to our clients.

Connects to my data files on OneDrive, PostGreSQL easily.

Single Sign-On (SSO) works perfectly with Wordpress. When Faced with issue of setting up, they worked with our other vendors from our Stack to find a solution.

Technical Support Team has all been really helpful in finding solutions to my requirements.

We had a lot of issues with the SSO at first, but the solution was a simple and easy fix (our canaccess data did not match MiniOrange's)

There are a lot of features and functions but it requires tweaking and exploring.

1. End to end automation
2. Less Manual Intervention
3. Performance
4. Customer Support
5. New features
6. Our team who worked on PowerBI and Tableau (Market leaders not actually though) appreciated our tool in terms of adaptation and Self Service platform
7. Customization and many more

1. I think we should do lots of Marketing of our product
2. Conduct Proficiency test on online leaning platforms (How it is going to help beginners and for the folks who worked on clicData for decent amount of time, conducting Proficiency test would give them confidence)
3.

the system is operational with all inclusive in one click minute and constantly improving. the simplicity of the dashboard to build for a technical person is enough to build in minute one ad hoc analysis

the system is not very performing well in terms of speed if you have lot of filters in the normal cloud online team config - I have always to reduce the number of rows to 10000 to get an normal user experience

Price

Data Integrations

Customer Support

Data Merge

Data/Dashboard/Binder Organization

Formulas don't use straight SQL or TSQL
Knowledge Base is limited and vague with a lot of situations
Queries are limited, which limits dashboard capability
Export capabilities are limited

The integrations with other software and web pages made it really easy to keep the dashboard updated and the amount of customisable options is a great feature.

Some of the UI isn't hugely intuitive and there were a few times there were glitches with some of the intergrations.

Clicdata helped us solving some issues related to the reporting of other third parties. If you are an Infusionsoft user you know what I mean.

I loved that I could creat specific dashboards bundled into binders, all with automated data sources. This way I could monitor all the relevant aspects of my automation campaigns on a daily basis.

Customer support was great too.

The tool is definitely advanced and while it may appear as intuitive it is not. You will need to learn how it works before using it to its full potential. Also expect to be investing some man hours into it before seeing its full value.

It helps me to show our metrics in a very graphic way.
Every dashboard is unique and customized for specific needs.
It helps me to keep track of the KPIs I care the most.

It is not that friendly user, it will be a good idea to upload more video tutorials.
I think it needs more "plug-ins" to pull data from other software, right now the list of software to connect your data is very limited.
Unless you have an upgraded account, the customer support is very slow, sometimes takes days to get a response.

The data processing capabilities are amazing. You need to be prepared to invest some time into learning how the tool works, but after that you will never have any issue presenting data in a meaningful way.

This is the only dashboard tool I have used so it is difficult to identify any weak areas.

It's very intuitive and easy to use.
The UX is very clear
The support is really reactive and is able to answer with positive attitude from the little bug to the biggest (for me) one.
Price is really competitive.

Some very important features like a roll back option, must be for all the plans not from the premium's one.
Editing the database is not available too, so if you've made a mistake without roll back option, it's, sometimes, very risky.
The documentation to understand some features like fusion, formulas are too light and need more examples.

Semplicity, the native web integration, the possibility of including pages with report in a web frame.

Sometime is slow, all the data must be stored on remote cloud, the tables have sometime strange behaviours with column with ad totals, the object are not easy to place inside the grid.

Clicdata is more friendly for customizing our services. I have used Tableau and MS Power BI in my previous jobs. I think Clicdata gives me most freedom for dashboarding. Especially when I was taught about the API connections. What is more, I found amazed by the support section. It makes clicdata super easy to pick up. And I really appreciate the help from the reps.

I don't see as many varieties of chart types as other data visualization tools like Tableau or MS Power BI, etc. So in my dashboards, there are less fancy charts I can display. In the meanwhile, the tables possibility is not complete either. For example, I can't trim the pivot table however I want. The drilldown table has more possibilities in layout customizations, but not exactly match what I want in feature wise (can't even wrap text). I would be super happy to see more choices in the widget list and better table functions.

sleek and easier to use than most dashboard software, good pricing on subscriptions.

limited functionality and no guidance when adding in data transformations / forumlas.

easy to use; great support; visibility of the product development pipeline and possibility to influence it

release management not solved; tables scroll bars too thin; not possible to align objects in the forms;

I like the ability to easily convert excel sheets into visually appealing, easy to understand, shareable dashboards. I also like that ClicData seems to be continuously evolving; they have regular updates that I find to be helpful/ useful changes.

I very much like that there is an api for using Survey Monkey, however I find it to be challenging to use the data from this source without significant manual manipulation. I wish this particular crossover required less attention.

Functionality and ease of use - plus the look of the dashboards

There actually isn’t anything that I can think of for this secrion

visibility of data

complex set up

easy to use. If you have a basic understanding of data structures and an idea of what you want to report, you can do it with little help.

formulas are difficult to understand without significant trial and error or research. Would also like to see the features advertised roll out faster than they have in the past.

Ease of use and integration of the whole solution, focus on security and observability of the platform

I won't like more batch processes / data enrichment tools integrated inside the stack