Avis clients sur Process Street

For anyone who needs to make sense of complexity, this is an invaluable tool, largely because unlike many web tools it's not bloated! The simple, minimalistic interface is ideally designed for clear thinking and has helped me structure not just my existing processes but also develop new ideas.
Lately I've even started to use it to write complex blog posts because it is far more user-friendly and versatile than MS Word or Wordpress, allowing you to import different media types with a click.
There is something relaxing as well as productive about the way this tool is designed.
You can export processes to delegate a complex series of tasks to someone via email and make it look easy.
It is well-priced for what it offers - a tool that can have a real impact on the way you run and grow your business. Support so far has been excellent.

Occasionally crashed in the past when auto-saving - but they seem to have ironed out this and other small glitches.
Inability to add certain formats is annoying at times e.g. tables
I hope they resist the temptation to add too many new features that would make it bloated like everything else. So far it has been kept refreshingly clean and functional - long may this continue!

You are able to write the book for exactly how you'd like your staff to complete things and hold them accountable. The conditional logic allows for just about anything to be built within. Eliminates having to pass paper and send an email for handoffs.

There are really no cons to the program. This seems to be a younger software and they are very forward about making improvements and listening to customer feedback. I'm excited to see the capabilities grow.

The ability to create internal and external training guides/procedure docs.

The inability to use a template as a starting point, while being able to edit unique check lists for each client as needed (any changes made, edit the template itself).

I like the interface, it is so easy to use. I have set up the workflow myself in the free trial period, without any help of Process Street client service team. the documentation page offer a lot of solution already.

it took me some time to understand the workflow and run and how to set the name for run and workflow

I love checklists, and if you do as well, than you’ll love a Process St.

I wish there was a way to move the tiles of the checklists around on the Home screen as well as be able to color code the tiles.

Powerful. Easy to use. Integrates with all other Apps.

None. There isn't any downside. Nothing.

The ease of use and customization features. Almost overwhelming.

How difficult it was to get employees to engage with it.

Really easy to use, and keeps project timelines/tasks on the same page with my customers

I wish there was a way to organize my checklist in a global view instead of just seeing a list. I'd love to put projects in stages that reflect where someone is in the timeline, and see all checklists at once in these categories

The ease for setting up and iterating processes.

The task backlog and workflow progress could be improved as it can be hard to figure out where each workflow is at without opening the instance.

easy to move from page to page, I don't have enough experience with it to give you a comprehensive view.

don't have any comments here, I don't have enough experience with it to give you a comprehensive view.

I love the conditional logic and piping abilities.
I love that I am able to train new employees simply by telling them to follow the steps in a process.
I love the scheduling feature.

I wish you would do the following:
1. Go back to the blue cards on active workflows. I really do not love the new look or flow.
2. Make it so we can duplicate or drag and drop a task already created in one workflow to another workflow. Sometime you just need a few pieces of the process to create your new process and having to duplicate the entire workflow then delete what you do not need is time consuming.
3. I wish the scheduling view was not in the blue card version but in a list where I could see an entire year, and had the ability to search and filter.
4. I would like to understand how the scheduling feature works in relation to 'due after' 'set offsets'. I am not sure but I do think that if you select a due date this is the date the person who is assigned to it gets the email. I've had trouble figuring this out.

I love that we can create the process steps we need for all of our standard processes. We can create mandatory steps, and we can also see where a process is, and if someone is out, another person can pick it up and complete it. It's brilliant!!

I would like a way to share processes with other Process.St customers -- so they can have the processes within their Process.St account -- ideally, I would like to share an entire folder of processes with someone - and that would prompt them to set up their own Process.St account, and import the processes to their account.

We would like to share these processes with our customers who need guidance on implementing certain things in their business... and it would be a way we could help Process.St grow, while serving our own customers and the growth of their businesses as well.

Ease of customization, clever automation & the Inbox function. Building a template and then running multiple Checklists (Reports) off that has helped us to deliver a consistent method of tracking not only what needs to be done, but with the easy-to-build content, provides plenty of instruction on how to do it! With each Task in a Checklist also being assignable to a team member or department, it's a great way to ensure clean handoffs and put the job squarely in the hands of the next in line.

Tough to criticize anything about the product!

Process Street is easy to use and brings a big advantage to businesses as well as their employees especially if you have remote employees. All I have to do is go to Process Street and my work flow is there waiting for me. I know what tasks are waiting and which are of higher priority. It even shows me what files are already in my inbox and it shows what files will be incoming. I have worked through other companies similar to Process Street but overall I like Process Street the best. I like the way it automatically saves my work for me so I never have to worry if something, per say, such as the electricity flickers, etc., my work is still there. Yes, this has happened and I was in a panic and yes, my work was still there. The advantage of the part of their system that I work in is that the information I input is readily available to other team members without having to go to documents and search through to find a clients file and pull it up which can take time. Everything is right there. Simple and easy and right at your fingertips.

I would love to have the ability to communicate with other team members prior to completing the tasks but I may not be set up for that yet as I am still relatively new.

The ability to customize checklists with due dates, assignments and conditional logic. We also utilize the "Overview" of each checklist (which is also customizable) to get a quick view of the status of all the checklists in progress.
The Inbox for each team member lets us see the open tasks for everyone and adjust workload or add staff as needed.
Finally, the ability to add screenshots, videos, documents, etc. to each step ensures that our team knows exactly how the process should be executed.

There's very little we don't like about Process St. Their team is very responsive and is continuously adding features to the product.

When people mentioned Process.St when it first came out, I thought it was some kind of checklist tool like Wunderlist. When I got into a trial, I realized it wasn't. It was so much more! Not only can you create checklists, but you can assign different people to tasks within the checklist, collect information from clients, create deadlines based on other info or deadlines, and more!

My only complaints:
Process.St recently changed the plan names and my plan didn't get the new updates.
It can get a little pricey as your team grows and free guest accounts have little capability.

The team was amazing - they helped us with creating templates that made it so that our team could plug and play the workflows.

Learning the integrations takes time - it required some training

Sometimes, keeping things ultra simple makes for the most effective processes. This is what we wanted and could easily describe our processes in Process Street in a way that any user without any special training could pick up quickly. Everyone understands checklists.

The UI for setting up processes and editing steps can be a bit quirky/unintuitive - but once you figure it out once - you can get past it. Last time I checked, there is no mobile app - though it does have a mobile friendly website (at time of writing this review). As a manager, I would like to receive alerts when processes are getting blocked stuck in a stage for too long.

What I like is that you can have online access to your documents, easily organize the items, and watch the video and leave comments. I assume that Process Street is also useful to give access to internal procedures in a company, although I did not use it for this. The application can also be integrates with many other organizational applications to keep track of what you are doing or what changes you make and downloading documents from here.

I would have liked it if the folders had a picture and a brief description. I mean not to be exactly like the documents from computer, plain.

We have a micro business, so custom software is out of our price range. The software made specifically for our industry doesn't deal with checklists or have the ability to allocate tasks to other members.

I've tried a lot of other software to do what ProcessSt does this it is the first one that everyone in the office likes and USES; one of our staff members is not very good with anything computer related however she loves ProcessSt so that alone makes it a winner.

ProcessStreet has:
- been easy for us to set up as we need it and use straight away.
- made systemising our processes possible in the limited time we have, which has made it possible for us put people who are new to our industry to work in a useful way very quickly
- sped up many of our processes by being able to click links, download forms, and send template emails directly from the task at hand (faster for everyone using it, and easy for new staff to pick up).

Occasional dropouts. Due to updates I presume. They happen in the middle of the day but as we're in Australia, I suspect these are happening at night with the majority of their customers in mind.

Process.st has allowed me to create learning modules for students in my online program, embedding files and videos where they need them. I was able to create step by step processes that are easy for them to follow. I have also used it to document my internal processes, which simplifies repetitive tasks and onboarding of new employees. I highly recommend it!

Users need to save their link to return to their work, and I've had to teach people how to do that/where to keep those links.

Allowed us to go paperless in our case management
Streamline processes, increases accountability, drastically limits back and forth on email or other platforms
Not one size fits all- you can adjust and make it exactly what you want and need for your organization

App still needs some work, but its brand new and will get there
I would like more functionality with tasks
Auto assign function doesn't work the way we need it too.

Process Street application is the best tool that is available so far in the market. We can store our project information like documents just at one place and share them with the team members. It is the most versatile tool having the bunch of smart features that will assist you in project management. Easy set up and integration with your other document editing tool.

There still need to develop a mobile application of Process Street as in Today's world mobile phones are becoming also the part of businesses.

We love the ease of writing processes here and confirming our team is running them. It is also really easy to share them with clients outside of our organization when we share them.

We do not have cons at this time. We love this product