Zoho Analytics

Cloud BI et la plateforme Analytics.

Note globale

4,4 /5
(282)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,2/5
Support client
4,1/5

90%
des utilisateurs recommandent cette application
Classer par

Avis clients sur 282

Wahiba
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Super pour la veille stratégique

Publié le 25/05/2023

Avantages

Cet outil réalise vos tableaux de bord à partir de données brutes. C'est hyper clair et pratique pour présenter les résultats d'audit à vos clients

Inconvénients

La prise en main est un peu difficile. L'astuce était d'organiser une formation pour l'utiliser correctement.

Rosa
Note globale
  • Secteur d'activité: Administration publique
  • Taille de l'entreprise: 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Logiciel du futur

Publié le 13/02/2023

J'utilise quotidiennement ce logiciel dans mon travail de gestionnaire et j'en suis ravie car je me suis familiarisée rapidement avec ce logiciel très rapidement. Nous sommes très contents dans mon service.

Avantages

C'est un logiciel très simple à utiliser malgré de nombreuses fonctionnalités. C'est très facile à comprendre et à analyser. Il y a peu de bugs

Inconvénients

Ce logiciel fait intervenir une grande chaine d'utilisateurs. C'est parfois un peu problématique car on a affaire avec beaucoup d'interlocuteurs.

Helene
Note globale
  • Secteur d'activité: Art/artisanat
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Outil de reporting simple

Publié le 04/03/2023

Avantages

La possibilité de se connecter sur ma base de donnée et d'afficher facilement des reportings

Inconvénients

je commence à utiliser cet outil, pour l'instant pas d'avis négatif

Taran
Note globale
  • Secteur d'activité: Institutions religieuses
  • Taille de l'entreprise: 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho: Advanced Analytics on a Budget

Publié le 10/10/2019

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Avantages

Excellent Software:
- Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability).
- Very easy to teach non-analytical users how to use.
- Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Inconvénients

There's some areas that could be a little more developed:
- Drill down in charts could better
- Communication / collaboration isn't available within the app
- Additional options for dashboard layout / design (to make creative better looking analytics).

Alternatives envisagées 

Sisense, Domo, Tableau et Microsoft Power BI

Pourquoi choisir Zoho Analytics 

Limit of features in Google Data Studio.

Logiciel antérieur 

Google Data Studio
Brent
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Powerful analytics, enterprise features, with a learning curve

Publié le 29/08/2020

Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.

Avantages

Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are!

Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.

Inconvénients

If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks.

Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.

Simon
Note globale
  • Secteur d'activité: Services juridiques
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Extremely bad analytics software

Publié le 10/01/2022

We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new customers overall and one showing one with all customers subscribing for a specific product). Unfortunately, despite more than a dozen of meetings with Zoho's support team, we haven't been able to get a single one working properly. The UX is really bad and the functionality is limited enough to not even be able to set up the simplest reports.

Avantages

I've tried hard and long to find something, but in all honesty, Zoho Analytics was the software that wasted the most time for me in 2021...

Inconvénients

Practically impossible to set up even the simplest reports (e.g. one showing all new customers based on actual invoice data, or one showing all new customers subscribing to a specific service) without involving Zoho's support, which has high ambitions despite its terrible execution

Dheeraj
Note globale
  • Secteur d'activité: Recrutement
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Strong Business Analytics Platform with Outstanding Features

Publié le 14/02/2023

Because of the system's extensive capability and great affordability, I have liked every element of it and heartily recommend it. It aids me in resolving KPI display problems. I can also use it to build client dashboards. This technology allows us to evaluate data from any source. The dashboards and charts are stunning, and with a little creativity, you can create some pretty unique dashboards to show practically any data.

Avantages

Zoho Analytics is highly powerful since it allows you to build a variety of reports using data from virtually anywhere. Zoho Analytics can handle your needs for basic website statistics, PPC ad data, or data from a distant database. Additionally, I adore how lovely the reports are. It is also quite flexible. Data may be automatically retrieved from all sources. Creating reports, tables, and charts is equally simple for us. It offers versatility in data management and analysis. The support staff is really helpful, and the interface is fairly nice.

Inconvénients

The learning curve is steep for novices. When all the apps are running, it occasionally slows. It might be a bit challenging to incorporate anything that isn't a widely used service. Zoho Analytics may be connected to nearly anything, however, certain more complex activities may require some programming experience. Even though it's a fantastic tool, I was a bit let down that it only pushes dashboards to the main account and not to additional Zoho Helpdesks that are associated with the same account.

David
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Specialised Software Services

Publié le 21/10/2019

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Avantages

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Inconvénients

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Alternatives envisagées 

Qlik Sense, Tableau et Microsoft Power BI

Pourquoi choisir Zoho Analytics 

I needed to present my clients with more depth and versatility with their data. ZOHO catered for all of this including hosting, variable selections, sharing capabilities, user access controls and reports, effective pricing structures, great support and an easy system to navigate and develop with.

Pourquoi passer à Zoho Analytics

Mostly due to the reasonable pricing but it clearly was also more than capable as a system to meet my needs.
Roland
Note globale
  • Secteur d'activité: Hôtellerie
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to use and powerfull features

Publié le 09/01/2020

Avantages

Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.

Inconvénients

While it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution

Abhishek
Note globale
  • Secteur d'activité: Études de marché
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Effective analytical software for your business data!!

Publié le 13/12/2022

Overall, it's a great software. Customized dashboard feature is really effective and helpful for data analytics. Even its deep analytics helps in auto-generating reports & insights out of the data, which is very handy!

Avantages

The best thing about this software is its integration part. One can easily integrate it with any application, besides it allows one to integrate it with famous software like HubSpot, Salesforce, Google Analytics, etc. Data can be easily imported from multiple sources along with the blending and merging data option which is super helpful when handling large data sets. One can also build Pivot tables in this which provides the similar features as Excel.

Inconvénients

It is comparatively expensive and seems extravagant!

Mohit
Note globale
  • Secteur d'activité: Recrutement
  • Taille de l'entreprise: 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Powerful Tool To Create Reports

Publié le 09/02/2023

Obtain data automatically from almost any source. Easy to create reports. The way data is presented—in pivot tables, charts, etc.—helps increase employee and business efficiency.

Avantages

It enables us to import several Excel sheets, connect the data table, and build sophisticated reports. It allows us to create superb drill-down dashboards. It helps me to monitor activity for certain marketing tasks and observe what my sales staff is up to.

Inconvénients

The Zoho analytics mobile app is difficult for me to use, and notifications frequently arrive late. There is no option to automatically share a report to Google Drive, Dropbox, FTP, or Zoho Workdrive.

Ankush
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Zoho Analytics: Perform Analytics on the go!

Publié le 26/07/2022

- Zoho Analytics is gamechanger for budding organizations.
- Zoho Analytics is very easy to integrate with accounting tools
- Value for money product and highly recommended

Avantages

Zoho Analytics is a powerful tool and have following features:
- Great customer support and help
- Helpful in creating quick reports for analysis
- Very easy to integrate data with Accounting softwares

Inconvénients

Although Zoho Analytics is great tool but have following limitations:
- Some of the settings are difficult to understand
- Data massaging is little cumbersome
- Sometimes need technical knowledge (Coding) to develop reports

Umair
Note globale
  • Secteur d'activité: Gestion de l'enseignement
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Zoho Analytics - Data Visualization and Reporting

Publié le 21/02/2023

Zoho Analytics makes it simple to examine the company's information and produce smart dashboards and reports for making wise decisions. It enables businesses to quickly develop and distribute effective reports.

Avantages

Zoho Analytics provides a great way to analyze and present a company's data.Ability to easily connect with CRM.It allows the integration of different data and generates meaningful reports.

Inconvénients

Less formatting options as compared with other software.UI can be improved like other competitors.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho Analytics is a powerful tool

Publié le 04/08/2020

Zoho went above and beyond for my company through a difficult period.

Avantages

The tool is highly customizable and can integrate with most every database. The service from Zoho is AMAZING.

Inconvénients

It is complex and you do need to know about database structure and have a working knowledge of some code to figure it out.

Alternatives envisagées 

Domo

Pourquoi choisir Zoho Analytics 

More functionality. Not Google.

Logiciel antérieur 

Google Analytics 360

Pourquoi passer à Zoho Analytics

Price was very good.
Robin
Note globale
  • Secteur d'activité: Télécommunications
  • Taille de l'entreprise: 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho- Game Changer

Publié le 07/04/2022

Excellent overall experience. The simplicity but power of this software is great. The ability to customize reporting to fit our company's ever changing needs is amazing. We're able to build reports, gather data, sort data and export reporting that's relevant and easy to use. The flexibility of the product allows us the freedom to change our reporting instantaneously in order to keep it relevant to our needs, which is extremely important to us in our industry.

Avantages

This software is simple to use even for someone who is not software savvy. It is highly versatility in its applications and customization is simple. We have made numerous custom reports for our District Managers to use on the go to help them manage store performance and goal achievement. Creating customer reports is simple and easy to do.

Inconvénients

So far I haven't had any issues with the software so I have nothing that I do not like.

Kyle
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Customizable

Publié le 17/09/2019

Overall positive experience with reporting functionality.

Avantages

I love the fact that I can customize the views and what reports I'd like to see on my dashboard. This allows me to easily manage the stats of my sales team.

Inconvénients

So far, I can't think of anything that doesn't work for me. The reports are exactly what I need. If I need something different, chances are pretty good I can contact our admin to change .

Dulamragchaa
Note globale
  • Secteur d'activité: Services financiers
  • Taille de l'entreprise: 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

My Zoho experience.

Publié le 26/12/2022

The need to make sense of data generated across my organisation , is why we use Zoho analytics. Zoho analytics has helped with discovering insights hidden within day to day data generated in my company.

Avantages

Zoho analytics connects with a variety of data sources, this has allowed us to directly connect Zoho with tools we use at work. It does not matter if they are business applications , custom applications , databases , files and feeds or even web urls. Zoho simply connects with them all.

Inconvénients

To go beyond auto-generated reports on the Zoho analytics platform requires advanced knowledge of data science , especially for handling complex queries. Simply put, Zoho analytics is not necessarily designed for beginner data professionals.

Pete
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I have used zoho reports to create a complete client analytics solution.

Publié le 14/06/2018

Low cost sophisticated reports that can be created, cloned and edited in rapid fashion. I have used many report writers, some much more powerful however none as easy to use and as cost effective.

Avantages

It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.

Inconvénients

The requirement to store the reporting data on the Zoho servers can be a little cumbersome and may not be the most secure solution for storing sensitive data. It does what it is intended to do very well and the end results are easy to use for end users and are quite sophisticated however it is not particularly customizable and we have hit a brick wall with it a couple of times.

David
Note globale
  • Secteur d'activité: Semi-conducteurs
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Facilitates data analysis with attractive reports

Publié le 07/08/2022

It provides the opportunity to generate visually attractive and dynamic reports, which allow us to represent and analyze data efficiently. Its use in data analysis and interpretation is extremely useful and essential.

Avantages

It is a very easy to use platform, both for users with a lot of experience in data analysis, as well as for beginners. It also allows you to connect data from a wide variety of sources. It is easy to create, customize reports and share them quickly. It has a wealth of integrations that significantly boost productivity.

Inconvénients

I would like to make the connection process with some databases faster.

James
Note globale
  • Secteur d'activité: Enseignement primaire et secondaire
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Zoho Reports

Publié le 21/08/2018

Avantages

Zoho reports features the following functuonalities that provides good data reporti g to business owners and managers.

1. Report templates
2. Drqg and drop functionalities for report creation and customization.
3. Report extraction and sharing.
4. CRM integration

Inconvénients

You may need to have some knowledge in database relationships and SQL, at least the basics. It may feature templates that works to almost all business requirement, however, customizing it or creating an advanced report will need some background in DBMS.

David
Note globale
  • Secteur d'activité: Transport routier/ferroviaire
  • Taille de l'entreprise: 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Productivity taken to a new level

Publié le 11/01/2017

We have been using Zoho Projects and Zoho Reports for over a year now and our experience has been nothing less than amazing. After searching around for a month, we decided on Zoho due to the great reviews, unbelievable features, and low cost. All I can say is, wow. The synergy between the various apps places them way ahead of the competition. You can waste your money on more costly solutions that deliver half the features that Zoho has, or you can give them a shot. There's not much to lose with a free trial. I can brag about Reports all day but it's best experienced.

Avantages

Intuitive Design
App Synergy
Scale-ability
Support
Fast Rollout
Cost

Inconvénients

Would like to see a little more customization in Projects.
Would like to see more tables integrated from Projects to Reports.

Balkrushna
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Way to bring data at one place, understand it and make decesions

Publié le 14/09/2022

Avantages

1. Easy integration with multiple sources from excel files, cloud databases to social platforms. The sync frequency can be set.
2. Queries, filters, groupings supported on the available data.
3. Easy to visualize the data in various formats like charts and tables.
4. Alerts can be created for reports, data tables, views. Multiple alerts channels supported.

Inconvénients

1. Might be difficult to derive reports if you don't understand basic database queries.
2. Multiple sync settings cannot be applied in a workplace for a single Datasource.

Nicholas
Note globale
  • Secteur d'activité: Cosmétiques
  • Taille de l'entreprise: 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho Analytics as Data Hub

Publié le 13/10/2020

We use this tool on a daily basis, not only for reporting but as a data hub for all the information that goes from one system to another.

Avantages

The possibility of basically having a full blown Analytics tool in combination with a SQL development possibility and all in the cloud.

Inconvénients

There are always features that would be nice to have, but in general very happy

George
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho Reports Review

Publié le 30/11/2016

Zoho Reports is used as the primary reporting tool for the projects at our consulting company. The team of more than 30 consultants use Zoho Projects to manage multiple projects for private and public sector. The interface between the two applications is seamless and stable, we also use extra Zoho Reports static tables (with non transactional data) and we plan to include connections to other data from our ERP.

Avantages

We ended up to Zoho Projects and Zoho Reports, after a significant evaluation among several on-premise and cloud platforms. Cost, ease of use, licensing model, integrations with other Zoho (and external) applications, wealth of functionality and user interface, was our decision drivers.
We like the distinction between standard and user filters.

Inconvénients

A short of programmability would be great like conditional formating, hyperlinking.

Dale
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great collaboration tool

Publié le 05/09/2018

The cloud based excel type features are great for internal and external office collaboration. The dashboards are very customizable. We have been very happy with the ability to collaborate with our teams and the added productivity and time saved has been a blessing.

Avantages

The unrestricted possibilities of the Zoho Reports are priceless.

Inconvénients

The cloud-based solution uses a randomizing url, this can cause an issue when creating ACL's through office firewall.