---
description: Logiciels de gestion du personnel pour call center - Découvrez les meilleurs outils en Belgique. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion du personnel pour call center - Meilleurs outils et éditeurs de logiciels | GetApp Belgique 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion du personnel pour call center](https://fr.getapp.be/directory/3707/call-center-workforce-management/software)

# Logiciels de gestion du personnel pour call center

Canonical: https://fr.getapp.be/directory/3707/call-center-workforce-management/software

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## Produits

1. [Dynamics 365](https://fr.getapp.be/software/90844/dynamics-365) — 4.4/5 (5851 reviews) — Logiciel ERP
2. [Bitrix24](https://fr.getapp.be/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
3. [Salesforce Service Cloud](https://fr.getapp.be/software/91754/salesforce-1-service-cloud) — 4.5/5 (829 reviews) — Offrez un service client d'excellence
4. [Talkdesk](https://fr.getapp.be/software/100659/talkdesk) — 4.5/5 (733 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
5. [NiCE CXone](https://fr.getapp.be/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
6. [Gong](https://fr.getapp.be/software/115403/gong-io) — 4.8/5 (561 reviews) — Technologie de conversation et de renseignement pour les équipes de vente
7. [Five9](https://fr.getapp.be/software/91276/five9) — 4.2/5 (484 reviews) — Logiciel cloud pour centre d'appels et call center
8. [Kixie PowerCall & SMS](https://fr.getapp.be/software/104961/kixie) — 4.6/5 (295 reviews) — Le moyen le plus rapide de passer davantage d'appels de vente.
9. [Genesys Cloud CX](https://fr.getapp.be/software/104597/genesys-cloud) — 4.3/5 (268 reviews) — Centre de contact omnicanal dans le Cloud
10. [Calabrio ONE](https://fr.getapp.be/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Un logiciel complet de gestion des performances pour les centres d'appels
11. [RingCX](https://fr.getapp.be/software/105435/ringcentral-contact-centre) — 4.2/5 (259 reviews) — Il s'agit la solution collaborative de call center du secteur.
12. [Insightful](https://fr.getapp.be/software/101651/workpuls) — 4.8/5 (251 reviews) — Logiciel de surveillance des salariés et application de gestion du temps
13. [Aspect Workforce](https://fr.getapp.be/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews) — Gestion des effectifs sur site, hébergée ou dans le cloud
14. [JustCall](https://fr.getapp.be/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
15. [Playvox](https://fr.getapp.be/software/108425/playvox) — 4.8/5 (109 reviews) — Logiciel d'assurance qualité pour les équipes du service client.
16. [ZIWO](https://fr.getapp.be/software/131291/ziwo) — 4.6/5 (109 reviews) — Outil de centre d'appels basé sur API avec agents virtuels et réels.
17. [Sprinklr](https://fr.getapp.be/software/100180/sprinklr) — 4.3/5 (91 reviews) — Gestion des réseaux sociaux, analyse sociale et planification stratégique
18. [Assembled](https://fr.getapp.be/software/2058183/assembled) — 4.7/5 (85 reviews) — Une plateforme de gestion du personnel
19. [Modjo](https://fr.getapp.be/software/2047976/modjo) — 4.7/5 (60 reviews) — Un logiciel d'intelligence conversationnelle pour les équipes commerciales.
20. [TCN](https://fr.getapp.be/software/115551/tcn) — 4.5/5 (57 reviews) — Une solution cloud pour call center.
21. [Sharpen](https://fr.getapp.be/software/101875/voice) — 4.4/5 (48 reviews) — Plateforme de centre d'appels dans le cloud
22. [8x8 Contact Center](https://fr.getapp.be/software/107107/contactnow) — 4.3/5 (47 reviews) — Solution de centre d'appels
23. [Call Center Studio](https://fr.getapp.be/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Logiciel cloud de gestion de call center
24. [BroadVoice Cloud PBX](https://fr.getapp.be/software/103377/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — Solution PBX cloud pour les PME
25. [Ytel](https://fr.getapp.be/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Logiciel de centre d'appels sortants primé (assistance 24h/24, 7j/7 aux États-Unis)

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## Catégories connexes

- [Logiciels de service client](https://fr.getapp.be/directory/231/customer-service/software)
- [Logiciels d'enregistrement des appels](https://fr.getapp.be/directory/935/call-recording/software)
- [Logiciels de téléphonie](https://fr.getapp.be/directory/294/telephony/software)
- [Logiciels de predictive dialer](https://fr.getapp.be/directory/849/predictive-dialer/software)
- [Logiciels pour call center](https://fr.getapp.be/directory/275/call-center/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.be/directory/3707/call-center-workforce-management/software)
- [Toutes les catégories](https://fr.getapp.be/directory)

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| Langue | URL |
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| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
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| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
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| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
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