---
description: Logiciels de gestion des cas d'assistance - Découvrez les meilleurs outils en Belgique. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion des cas d'assistance - Meilleurs outils et éditeurs de logiciels | GetApp Belgique 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des cas d'assistance](https://fr.getapp.be/directory/3479/it-ticketing-systems/software)

# Logiciels de gestion des cas d'assistance

Canonical: https://fr.getapp.be/directory/3479/it-ticketing-systems/software

Page : 1/6\
Suivant: [Page suivante](https://fr.getapp.be/directory/3479/it-ticketing-systems/software?page=2)

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## Produits

1. [Freshservice](https://fr.getapp.be/software/91351/freshservice) — 4.6/5 (797 reviews) — Centre de service IT conforme à l'ITIL
2. [Creatio CRM](https://fr.getapp.be/software/90504/bpm-online-crm) — 4.7/5 (150 reviews) — Dynamisez le marketing, les ventes et la performance du service \!
3. [Zoho CRM](https://fr.getapp.be/software/9908/zoho-crm) — 4.3/5 (6996 reviews) — Logiciel CRM web et mobile intégrable
4. [Dynamics 365](https://fr.getapp.be/software/90844/dynamics-365) — 4.4/5 (5852 reviews) — Logiciel ERP
5. [Zendesk Suite](https://fr.getapp.be/software/9448/zendesk) — 4.4/5 (4090 reviews) — Le support client rapide et efficace
6. [Freshdesk](https://fr.getapp.be/software/10317/freshdesk) — 4.5/5 (3474 reviews) — Logiciel d'assistance à la clientèle
7. [Zoho Desk](https://fr.getapp.be/software/10036/zoho-desk) — 4.5/5 (2215 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
8. [NetSuite](https://fr.getapp.be/software/9137/netsuite) — 4.2/5 (2068 reviews) — Suite d'applications de management d'entreprise intégrée
9. [ScreenConnect](https://fr.getapp.be/software/102389/connectwise-control) — 4.7/5 (1901 reviews) — Logiciel d'assistance à distance, de réunion à distance et d'accès à distance.
10. [Nimble](https://fr.getapp.be/software/20406/nimble) — 4.4/5 (1868 reviews) — Logiciel de gestion des contacts et de relation sociale
11. [LiveAgent](https://fr.getapp.be/software/91301/liveagent) — 4.7/5 (1788 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
12. [Asset Panda](https://fr.getapp.be/software/101863/asset-panda) — 4.6/5 (1368 reviews) — Applications et logiciel configurable de gestion des biens
13. [Odoo](https://fr.getapp.be/software/102445/odoo) — 4.2/5 (1331 reviews) — CRM open source
14. [Bitrix24](https://fr.getapp.be/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
15. [Act\!](https://fr.getapp.be/software/91203/act) — 3.9/5 (932 reviews) — Des relations de qualité pour des résultats de qualité.
16. [TeamSupport](https://fr.getapp.be/software/8670/teamsupport) — 4.5/5 (849 reviews) — Logiciel pour support client B2B
17. [Salesforce Service Cloud](https://fr.getapp.be/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — Offrez un service client d'excellence
18. [mHelpDesk](https://fr.getapp.be/software/91179/mhelpdesk-field-service-software) — 4.3/5 (824 reviews) — Obtenez plus de missions et développez votre entreprise avec mHelpDesk \!
19. [JIRA Service Management](https://fr.getapp.be/software/91811/jira-service-management) — 4.5/5 (776 reviews) — Un centre de service extrêmement simple construit sur Jira.
20. [Apptivo](https://fr.getapp.be/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
21. [NiCE CXone](https://fr.getapp.be/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
22. [SolarWinds Service Desk](https://fr.getapp.be/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
23. [Agile CRM](https://fr.getapp.be/software/102073/agile-crm) — 4.1/5 (526 reviews) — CRM commercial et marketing pour les petites entreprises
24. [SysAid](https://fr.getapp.be/software/90863/sysaid) — 4.5/5 (522 reviews) — Logiciel de support client et gestion IT
25. [Flowlu](https://fr.getapp.be/software/110491/flowlu) — 4.8/5 (387 reviews) — Gestion de projet en ligne et suite de collaboration

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Suivant: [Page suivante](https://fr.getapp.be/directory/3479/it-ticketing-systems/software?page=2)

## Catégories connexes

- [Logiciels de suivi commercial](https://fr.getapp.be/directory/3059/sales-tracking/software)
- [Logiciels de service client](https://fr.getapp.be/directory/231/customer-service/software)
- [Logiciels CRM en ligne](https://fr.getapp.be/directory/232/online-crm/software)
- [Logiciels helpdesk](https://fr.getapp.be/directory/287/help-desk-ticketing/software)
- [Logiciels de SFA (Sales Force Automation)](https://fr.getapp.be/directory/338/sales-force-automation/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.be/directory/3479/it-ticketing-systems/software)
- [Toutes les catégories](https://fr.getapp.be/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/3479/it-ticketing-systems/software> |
| de-AT | <https://www.getapp.at/directory/3479/it-ticketing-systems/software> |
| en | <https://www.getapp.com/all-software/it-ticketing-systems/> |
| en-AE | <https://www.getapp.ae/directory/3479/it-ticketing-systems/software> |
| en-AU | <https://www.getapp.com.au/directory/3479/it-ticketing-systems/software> |
| en-CA | <https://www.getapp.ca/directory/3479/it-ticketing-systems/software> |
| en-GB | <https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software> |
| en-IE | <https://www.getapp.ie/directory/3479/it-ticketing-systems/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3479/it-ticketing-systems/software> |
| en-SG | <https://www.getapp.sg/directory/3479/it-ticketing-systems/software> |
| en-ZA | <https://www.getapp.za.com/directory/3479/it-ticketing-systems/software> |
| es | <https://www.getapp.es/directory/3479/it-ticketing-systems/software> |
| es-CL | <https://www.getapp.cl/directory/3479/it-ticketing-systems/software> |
| es-CO | <https://www.getapp.com.co/directory/3479/it-ticketing-systems/software> |
| es-MX | <https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software> |
| fr | <https://www.getapp.fr/directory/3479/it-ticketing-systems/software> |
| fr-BE | <https://fr.getapp.be/directory/3479/it-ticketing-systems/software> |
| fr-CA | <https://fr.getapp.ca/directory/3479/it-ticketing-systems/software> |
| nl | <https://www.getapp.nl/directory/3479/it-ticketing-systems/software> |
| nl-BE | <https://www.getapp.be/directory/3479/it-ticketing-systems/software> |
| pt | <https://www.getapp.com.br/directory/3479/it-ticketing-systems/software> |
| pt-PT | <https://www.getapp.pt/directory/3479/it-ticketing-systems/software> |

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