---
description: Logiciels helpdesk - Découvrez les meilleurs outils en Belgique. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk - Meilleurs outils et éditeurs de logiciels | GetApp Belgique 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](https://fr.getapp.be/directory/287/help-desk-ticketing/software)

# Logiciels helpdesk

Canonical: https://fr.getapp.be/directory/287/help-desk-ticketing/software

Page : 1/9\
Suivant: [Page suivante](https://fr.getapp.be/directory/287/help-desk-ticketing/software?page=2)

-----

## Produits

1. [Xurrent](https://fr.getapp.be/software/10366/itrp) — 4.7/5 (27 reviews) — SIAM et ITSM pour les organisations multinationales
2. [Freshservice](https://fr.getapp.be/software/91351/freshservice) — 4.5/5 (805 reviews) — Centre de service IT conforme à l'ITIL
3. [HubSpot Service Hub](https://fr.getapp.be/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
4. [Remote Monitoring and Management](https://fr.getapp.be/software/102017/atera) — 4.5/5 (461 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
5. [Freshdesk](https://fr.getapp.be/software/10317/freshdesk) — 4.5/5 (3494 reviews) — Logiciel d'assistance à la clientèle
6. [TeamViewer ONE](https://fr.getapp.be/software/90948/teamviewer) — 4.6/5 (11643 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
7. [Connecteam](https://fr.getapp.be/software/105401/connecteam) — 4.6/5 (5318 reviews) — Générez gratuitement des feuilles de temps et des factures correctes
8. [Zendesk Suite](https://fr.getapp.be/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
9. [Zoho Desk](https://fr.getapp.be/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
10. [NetSuite](https://fr.getapp.be/software/9137/netsuite) — 4.2/5 (2080 reviews) — Suite d'applications de management d'entreprise intégrée
11. [BeyondTrust Remote Support](https://fr.getapp.be/software/113939/bomgar) — 4.6/5 (2011 reviews) — Logiciel d'accès à distance sécurisé
12. [LiveAgent](https://fr.getapp.be/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
13. [LiveChat](https://fr.getapp.be/software/8385/livechat) — 4.6/5 (1729 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
14. [Appy Pie](https://fr.getapp.be/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Appy Pie rend la création d'une application très facile.
15. [Odoo](https://fr.getapp.be/software/102445/odoo) — 4.2/5 (1335 reviews) — CRM open source
16. [Fin](https://fr.getapp.be/software/2082142/fin) — 4.5/5 (1153 reviews) — Agent cloud optimisé par IA pour le service client
17. [Bitrix24](https://fr.getapp.be/software/90602/bitrix24) — 4.2/5 (1006 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
18. [EngageBay CRM](https://fr.getapp.be/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
19. [TeamSupport](https://fr.getapp.be/software/8670/teamsupport) — 4.5/5 (850 reviews) — Logiciel pour support client B2B
20. [Salesforce Service Cloud](https://fr.getapp.be/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
21. [JIRA Service Management](https://fr.getapp.be/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Un centre de service extrêmement simple construit sur Jira.
22. [ISL Light](https://fr.getapp.be/software/114883/isl-light) — 4.7/5 (779 reviews) — Logiciel d'assistance à distance et accès distant sans surveillance
23. [Apptivo](https://fr.getapp.be/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
24. [Tidio](https://fr.getapp.be/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
25. [Spiceworks Cloud Help Desk](https://fr.getapp.be/software/91171/spiceworks-it-help-desk) — 4.4/5 (586 reviews) — Logiciel de surveillance de serveur

-----

Page : 1/9\
Suivant: [Page suivante](https://fr.getapp.be/directory/287/help-desk-ticketing/software?page=2)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.be/directory/3479/it-ticketing-systems/software)
- [Logiciels pour support client](https://fr.getapp.be/directory/562/customer-support/software)
- [Outils de gestion des connaissances](https://fr.getapp.be/directory/257/knowledge-management/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.be/directory/580/issue-tracking/software)
- [Outils ITSM](https://fr.getapp.be/directory/292/it-service-management-itsm/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.be/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://fr.getapp.be/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp Belgique propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@fr.getapp.be","url":"https://fr.getapp.be/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://fr.getapp.be/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":null,"url":"https://fr.getapp.be/","@id":"https://fr.getapp.be/#website","@type":"WebSite","publisher":{"@id":"https://fr.getapp.be/#organization"},"potentialAction":{"query":"required","target":"https://fr.getapp.be/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels helpdesk","description":"Logiciels helpdesk - Découvrez les meilleurs outils en Belgique. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://fr.getapp.be/directory/287/help-desk-ticketing/software","about":{"@id":"https://fr.getapp.be/directory/287/help-desk-ticketing/software#itemlist"},"breadcrumb":{"@id":"https://fr.getapp.be/directory/287/help-desk-ticketing/software#breadcrumblist"},"@id":"https://fr.getapp.be/directory/287/help-desk-ticketing/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://fr.getapp.be/#website"},"inLanguage":"fr-BE","publisher":{"@id":"https://fr.getapp.be/#organization"},"mainEntity":{"@id":"https://fr.getapp.be/directory/287/help-desk-ticketing/software#itemlist"}},{"@id":"https://fr.getapp.be/directory/287/help-desk-ticketing/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels helpdesk","position":2,"item":"https://fr.getapp.be/directory/287/help-desk-ticketing/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels helpdesk - Meilleurs outils et éditeurs de logiciels | GetApp Belgique 2026","@context":"https://schema.org","@id":"https://fr.getapp.be/directory/287/help-desk-ticketing/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Xurrent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://fr.getapp.be/software/10366/itrp","@type":"ListItem"},{"name":"Freshservice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://fr.getapp.be/software/91351/freshservice","@type":"ListItem"},{"name":"HubSpot Service Hub","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://fr.getapp.be/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":4,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://fr.getapp.be/software/102017/atera","@type":"ListItem"},{"name":"Freshdesk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://fr.getapp.be/software/10317/freshdesk","@type":"ListItem"},{"name":"TeamViewer ONE","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://fr.getapp.be/software/90948/teamviewer","@type":"ListItem"},{"name":"Connecteam","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://fr.getapp.be/software/105401/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://fr.getapp.be/software/9448/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://fr.getapp.be/software/10036/zoho-desk","@type":"ListItem"},{"name":"NetSuite","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://fr.getapp.be/software/9137/netsuite","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://fr.getapp.be/software/113939/bomgar","@type":"ListItem"},{"name":"LiveAgent","position":12,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://fr.getapp.be/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://fr.getapp.be/software/8385/livechat","@type":"ListItem"},{"name":"Appy Pie","position":14,"image":"https://images.g2crowd.com/uploads/product/image/96fae132e4a773aa4499b9e81dfe20ae/appy-pie.png","url":"https://fr.getapp.be/software/91597/appy-pie","@type":"ListItem"},{"name":"Odoo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://fr.getapp.be/software/102445/odoo","@type":"ListItem"},{"name":"Fin","position":16,"image":"https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png","url":"https://fr.getapp.be/software/2082142/fin","@type":"ListItem"},{"name":"Bitrix24","position":17,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://fr.getapp.be/software/90602/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://fr.getapp.be/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":19,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://fr.getapp.be/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://fr.getapp.be/software/91754/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://fr.getapp.be/software/91811/jira-service-management","@type":"ListItem"},{"name":"ISL Light","position":22,"image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://fr.getapp.be/software/114883/isl-light","@type":"ListItem"},{"name":"Apptivo","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://fr.getapp.be/software/2046686/apptivo","@type":"ListItem"},{"name":"Tidio","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://fr.getapp.be/software/105081/tidio-chat","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://fr.getapp.be/software/91171/spiceworks-it-help-desk","@type":"ListItem"}],"numberOfItems":25}
</script>