---
description: Logiciels CCM (Customer Communications Management) - Découvrez les meilleurs outils en Belgique. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CCM (Customer Communications Management) - Meilleurs outils et éditeurs de logiciels | GetApp Belgique 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](https://fr.getapp.be/directory/1139/customer-communications-management/software)

# Logiciels CCM (Customer Communications Management)

Canonical: https://fr.getapp.be/directory/1139/customer-communications-management/software

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Suivant: [Page suivante](https://fr.getapp.be/directory/1139/customer-communications-management/software?page=2)

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## Produits

1. [Freshdesk](https://fr.getapp.be/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Logiciel d'assistance à la clientèle
2. [Bitrix24](https://fr.getapp.be/software/90602/bitrix24) — 4.2/5 (990 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
3. [WhatsApp](https://fr.getapp.be/software/2035411/whatsapp) — 4.7/5 (16359 reviews) — Un logiciel de customer communications management en temps réel
4. [Telegram](https://fr.getapp.be/software/114023/telegram) — 4.7/5 (6419 reviews) — Application cloud de messagerie mobile et de bureau pour tous les appareils
5. [Zendesk Suite](https://fr.getapp.be/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
6. [Pipedrive](https://fr.getapp.be/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
7. [Zoho Desk](https://fr.getapp.be/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
8. [LiveAgent](https://fr.getapp.be/software/91301/liveagent) — 4.7/5 (1781 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
9. [Keap](https://fr.getapp.be/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — Logiciel de CRM, de ventes et de marketing pour les petites entreprises
10. [Text Request](https://fr.getapp.be/software/2051851/text-request) — 4.6/5 (1193 reviews) — Stimulez l’engagement client
11. [Intercom](https://fr.getapp.be/software/91379/intercom) — 4.5/5 (1133 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
12. [Bigin by Zoho CRM](https://fr.getapp.be/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) — Système CRM centré sur le pipeline conçu pour les petites entreprises.
13. [HoneyBook](https://fr.getapp.be/software/108739/honeybook) — 4.7/5 (680 reviews) — Gestion des clients pour les travailleurs indépendants et les PME
14. [Weave](https://fr.getapp.be/software/121867/weave) — 4.3/5 (669 reviews) — Un logiciel cloud de communication d'équipe
15. [Lime Connect](https://fr.getapp.be/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
16. [Tidio](https://fr.getapp.be/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
17. [NiCE CXone](https://fr.getapp.be/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
18. [Podium](https://fr.getapp.be/software/109297/podium) — 4.3/5 (522 reviews) — Gestion des avis, logiciel de réputation, opinion et chat web
19. [Thryv](https://fr.getapp.be/software/113901/thryv) — 4.2/5 (515 reviews) — Logiciel de gestion tout-en-un conçu pour les petites entreprises
20. [FieldPulse](https://fr.getapp.be/software/105687/fieldpulse) — 4.6/5 (445 reviews) — Solution de gestion des interventions tout-en-un.
21. [Smartsupp live chat](https://fr.getapp.be/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
22. [Broadly](https://fr.getapp.be/software/110573/broadly) — 4.8/5 (336 reviews) — Examen en ligne et gestion de la réputation des petites entreprises
23. [ZoomInfo Sales](https://fr.getapp.be/software/174487/zoominfo) — 4.1/5 (318 reviews) — Génération de leads et données sur les intentions des acheteurs à destination des entreprises B2B.
24. [Front](https://fr.getapp.be/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
25. [Adit](https://fr.getapp.be/software/2046768/adit) — 4.7/5 (272 reviews) — Automatisez les opérations et la croissance de votre cabinet dentaire

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Suivant: [Page suivante](https://fr.getapp.be/directory/1139/customer-communications-management/software?page=2)

## Catégories connexes

- [Logiciels de chat](https://fr.getapp.be/directory/561/live-chat/software)
- [Logiciels de relation client](https://fr.getapp.be/directory/650/customer-engagement/software)
- [Logiciels de sms marketing](https://fr.getapp.be/directory/1291/sms-marketing/software)
- [Logiciels de contact client](https://fr.getapp.be/directory/593/contact-center/software)
- [Logiciels helpdesk](https://fr.getapp.be/directory/287/help-desk-ticketing/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.be/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://fr.getapp.be/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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